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The Residences at The Ritz-Carlton Jakarta, Pacific Place

Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Featured image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of The Residences at The Ritz-Carlton Jakarta, Pacific Place

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190

Explore the area

  • Popular LocationIndonesia Stock Exchange3 min walk
  • Popular LocationKidzania3 min walk
  • Popular LocationfX Sudirman Mall12 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)23 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, The Residences at The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping centre. National Monument is a notable landmark, and travellers looking to shop may want to visit Pacific Place and Grand Indonesia Shopping Mall. Taman Mini Indonesia Indah and Kidzania are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Indonesia Stock Exchange - 3 min walk
  • Kidzania - 3 min walk
  • Pacific Place - 7 min walk
  • fX Sudirman Mall - 12 min walk
  • Gelora Bung Karno Stadium - 5 min drive

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Palmerah Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 23 min drive

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury hotel connected to a shopping centre in Jakarta with full-service spa
This hotel features a full-service spa, an outdoor pool and a restaurant. Additionally, a health club, a bar/lounge and a sauna are on-site. All 132 soundproofed rooms feature WiFi and MP3 docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include kitchens with fridges and ovens.
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 forms of air-conditioned accommodation with MP3 docking stations and washers/dryers. Rooms open to balconies. This individually furnished accommodation has separate living rooms. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels and DVD players. Accommodation at this 5-star hotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, slippers and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330000 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (IDR 330000 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (IDR 120000 per day)
  • Valet parking on site (IDR 170000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AMโ€“9:30 AM: IDR 278000-336380 for adults and IDR 98000-118580 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Hob

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washer and dryer
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between IDR 278000 and IDR 336380 for adults, and IDR 98000 and IDR 118580 for children (approximately)
  • Fee for in-room wireless Internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired Internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless Internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired Internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self-parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 31 out of 65 reviews
5 - Excellent 48%
Rating 4 - Good. 23 out of 65 reviews
4 - Good 35%
Rating 3 - Okay. 4 out of 65 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 65 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 65 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020