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The Residences at The Ritz-Carlton Jakarta, Pacific Place

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Interior entrance
Outdoor pool
Premium bedding, in-room safe, individually furnished, desk
46-inch LED TV with cable channels, TV, DVD player
Separate bathtub and shower, deep-soaking bathtub, free toiletries

Overview of The Residences at The Ritz-Carlton Jakarta, Pacific Place

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190

Explore the area

  • Popular LocationKidzania3 min walk
  • Popular LocationTaman Mini Indonesia Indah14 min drive
  • Popular LocationSeaWorld Ancol17 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive

Room options

About this area

Jakarta

Located in Senayan neighbourhood, The Residences at The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping centre. National Monument is a notable landmark, and travellers looking to shop may want to visit Pacific Place and Grand Indonesia Shopping Mall. Don't miss out on a visit to Taman Mini Indonesia Indah. Spend some time exploring the area's activities, including outlet shopping.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Kidzania - 3 min walk
  • fX Sudirman Mall - 11 min walk
  • Plaza Senayan - 18 min walk
  • Taman Mini Indonesia Indah - 14 min drive
  • SeaWorld Ancol - 17 min drive

Getting around

  • Jakarta Cawang Station - 7 min drive
  • Bendungan Hilir Station - 19 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 45 min drive

Restaurants

  • Pancious - 1 min walk
  • Tanamera Coffee - 1 min walk
  • The Papilion Duo - 1 min walk
  • Pasola - 3 min walk
  • The Coffee Bean & Tea Leaf - 1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

5-star luxury hotel located in Senayan
Located close to Pacific Place and Grand Indonesia Shopping Mall, The Residences at The Ritz-Carlton Jakarta, Pacific Place provides a corner/local shop, a terrace and a shopping centre on site. Indulge in hydrotherapy, a hot stone massage and a body wrap at The Spa, the on-site spa. In-room WiFi (surcharge) is available to all guests, along with a cafe and a garden.
Other perks include:
  • An outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, tour/ticket information and a lift
  • Laundry services, luggage storage and free newspapers
  • Guest reviews give good marks for the helpful staff
Room features
All 132 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews give good marks for the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 46-inch LED TVs with premium channels and DVD players
  • Balconies, separate sitting areas and separate dining areas

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330000 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (IDR 330000 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (IDR 120000 per day)
  • Valet parking on site (IDR 170000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–9:30 AM: IDR 278000-336380 for adults and IDR 98000-118580 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washer and dryer
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3 PM - 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately IDR 278000 to 336380 for adults and from IDR 98000 to 118580 for children
  • Fee for in-room wireless Internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired Internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless Internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired Internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self-parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

As of 9 Jun,2023, prices found for a 1-night stay for 2 adults at The Residences at The Ritz-Carlton Jakarta, Pacific Place on 10 Jun,2023 start from S$331.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Residences at The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Self-parking is available for IDR 120000 per day. Valet parking is available for IDR 170000 per day.

What time is check-in at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in is from 3 PM - 2:30 PM.

What time is check-out at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Checkout is at noon.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 440000 per vehicle applies.

Where is The Residences at The Ritz-Carlton Jakarta, Pacific Place located?

Located in Senayan, this luxury hotel is 0.1 mi (0.1 km) from Pacific Place, and within 3 mi (5 km) of Grand Indonesia Shopping Mall and Kota Kasablanka Mall. Central Park and National Monument are also within 6 mi (10 km). Bendungan Hilir Station is 19 minutes by foot.

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 71 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 24 out of 71 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 6 out of 71 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 5 out of 71 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 2 out of 71 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.3/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Stayed 1 night in Feb 2023

10/10 Excellent

Khaled

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Travelled with family
Stayed 1 night in Dec 2022

6/10 Okay

Elisa

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

handry

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Minas

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019