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Swissôtel Jakarta PIK Avenue

Photo gallery for Swissôtel Jakarta PIK Avenue

Featured image
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Swissôtel Jakarta PIK Avenue

UNESCO Sustainable Travel Pledge

Swissôtel Jakarta PIK Avenue

5 out of 5

4.0/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta, 14470

Explore the area

  • Popular LocationDamai Indah Golf and Country Club11 min walk
  • Popular LocationWaterbom Jakarta13 min walk
  • Popular LocationSunda Kelapa10 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)14 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Swissôtel Jakarta PIK Avenue is connected to a shopping centre. Pancoran Chinatown Point and Sunda Kelapa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puri Indah Mall and Lippo Mall Puri. Waterbom Jakarta and Jakarta Aquarium are also worth visiting.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Damai Indah Golf and Country Club - 11 min walk
  • Waterbom Jakarta - 13 min walk
  • Sunda Kelapa - 10 min drive
  • Museum of Fine Arts and Ceramics - 10 min drive
  • Jakarta History Museum - 11 min drive

Restaurants

  • Where to eat
  • THE CHINESE NATIONAL – Open daily.
  • PAPER DUCK – Open daily.
  • IRON NEEDLE – Open daily.
  • BLACK POWDER RED – Open daily.

Getting around

  • Jakarta Bojong Indah Station - 8 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 14 min drive

About this property

Swissôtel Jakarta PIK Avenue

Luxury hotel connected to a shopping centre in Jakarta with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 412 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LED TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water and hairdryers. Housekeeping is available on request.
Swissôtel Jakarta PIK Avenue offers 412 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–11:00 AM: IDR 250000 per person
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Indonesian

Business services

  • Computer station

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

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Jakarta
Jakarta
5 star
5 star
Parking included
Parking included
Hotel
Hotel
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
Business-friendly
Business-friendly

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 250000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Jakarta Pik Avenue
Swissôtel Jakarta PIK Avenue Hotel
Swissôtel Jakarta PIK Avenue Jakarta
Swissôtel Jakarta PIK Avenue Hotel Jakarta
Swissôtel Jakarta PIK Avenue (Opening September 2019)

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 17 out of 35 reviews
5 - Excellent 49%
Rating 4 - Good. 9 out of 35 reviews
4 - Good 26%
Rating 3 - Okay. 4 out of 35 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 35 reviews
2 - Poor 6%
Rating 1 - Terrible. 3 out of 35 reviews
1 - Terrible 9%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTY, YELLOW WATER... HORRIBLE SERVICE!!
HORRIBLE!! - Requested Housekeeping to make up my bed at 7 am as I was out so I can come back to a tidy room but was told that they only do so once upon check-in. I was told if I wanted to make up my room, I need to extend for 1 more night. - If that wasn't bad enough, the water in our entire unit (mind you, this is a SUITE) was YELLOW. I was going to prepare the bathtub for a bubble bath but look at the state of the water condition.... YELLOW!!! When I said I wanted to speak to the hotel manager, Fauzi came to my unit and I showed him the condition of this and he said this happens from time to time. HOW CAN A FIVE-STAR HOTEL BE SO INADEQUATE WITH SUCH A BASIC NECESSITY AS WATER BEING DIRTY. WE ENDED UP NOT SHOWERING IN THE HOTEL AS A RESULT!! TOTAL DISAPPOINT!! NOT RECOMMENDED AT ALL!!
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful night
Wonderful hotel. Best bed we had in our entire trip in Indonesia. Wish we could stay longer. We will be back
Stayed 1 night in Jun 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Stayed 1 night in Apr 2021