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Raffles Jakarta

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Exterior
2 outdoor pools, pool cabanas (surcharge)
2 outdoor pools, pool cabanas (surcharge)
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Suite, 1 King Bed (Gallery) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Overview of Raffles Jakarta

UNESCO Sustainable Travel Pledge

Raffles Jakarta

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Ciputra World 1, Jl. Prof. Dr. Satrio Kav. 3-5, Jakarta, Jakarta, 12940

Explore the area

  • Popular LocationLotte Shopping Avenue1 min walk
  • Popular LocationAmbassador Mall5 min walk
  • Popular LocationKuningan City Mall7 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)45 min drive

Room options

About this area

Jakarta

Located in Kuningan neighbourhood, Raffles Jakarta is connected to a shopping centre. Travellers who have shopping on the agenda can visit Lotte Shopping Avenue and ITC Kuningan. Travelling with kids? Consider Kidzania and Jakarta Aquarium.

What's nearby

  • Lotte Shopping Avenue - 1 min walk
  • ITC Kuningan - 3 min walk
  • Ambassador Mall - 5 min walk
  • Kuningan City Mall - 7 min walk
  • Jakarta World Trade Center - 18 min walk

Getting around

  • Stasiun MRT - Setiabudi - 2 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 46 min drive

Restaurants

  • Bakso Solo Samrat - 4 min walk
  • Imperial Chef - 4 min walk
  • Papa Tom Yam - 4 min walk
  • Gonzo's Tex Mex Grill & Margarita Bar - 4 min walk
  • Seribu Rasa - 4 min walk

About this property

Raffles Jakarta

5-star luxury hotel located in Kuningan
Located close to Lotte Shopping Avenue and ITC Kuningan, Raffles Jakarta provides a return airport shuttle, a poolside bar and shopping on site. Indulge in reflexology, aromatherapy and a massage at Raffles Spa, the on-site spa. The on-site international cuisine buffet restaurant, Arts Café by Raffles, features brunch. Aerobics classes and yoga classes are offered at the health club; Raffles Jakarta also has 2 cafes, a garden and a playground. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool, with cabanas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and access to a nearby health club
  • Express check-out, tennis lessons on site and a reception hall
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 173 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels and DVD players
  • Separate sitting areas, electric kettles and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 7 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 25 for adults and USD 12.5 for children
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Arts Café by Raffles
  • The Writers Bar
  • Navina Pool Bar

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby health club
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: USD 25 for adults and USD 12.5 for children (approximately)
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Does Raffles Jakarta have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 8 Feb,2023, prices found for a 1-night stay for 2 adults at on 18 Feb,2023 start from S$370.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Raffles Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Raffles Jakarta?

Self-parking is free at this property.

What time is check-in at Raffles Jakarta?

Check-in is from 2 PM - 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Raffles Jakarta?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Raffles Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 62 per vehicle applies.

Where is Raffles Jakarta located?

This family-friendly Jakarta hotel is located in the business district, within a 5-minute walk of Lotte Shopping Avenue and ITC Kuningan. Jakarta World Trade Center and Balai Sidang Jakarta Convention Center are also within 3 mi (5 km). Stasiun MRT - Setiabudi is 28 minutes by foot.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 92 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 17 out of 92 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 0 out of 92 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 92 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 1 out of 92 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Good

johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, breakfast was rather disappointing.

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay. Nice big clean room with personal touch on the services.Strategic location, great breakfast buffet choices. I have nothing negative to say about this hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish rooms as usual
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally an excellent hotel. What I did not like was some guests wandering round the hotel restaurants and other public areas in their pyjamas/nighty/dressing gowns. That's not what I expected at Raffles or any other five star hotel. Otherwise, my wife and I had a pleasant stay.
Stayed 3 nights in Oct 2021

10/10 Excellent

Rama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
The best garden in town
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend...
This hotel has it all. It was my partners birthday and they went above and beyond with spoiling her. I would totally recommend to upgrade to the suites. The hotel had a promotion on including free unlimited un-alcoholic drinks / butler and suite for an additional $1M IDR per night. Very good value. There is a sincerity to the staff in all departments. The breakfast is fabulous. It is more focused on catering for the Asian cuisine, however if you want a western breakfast, all you have to do is ask. They even have pork bacon! The bar is beautiful downstairs..... if you are a gold Zomato member you can have the package of buy 2 get 2 free. There is a superb steak restaurant just opposite- Ruth Chris. FYI they do a BYO, defo worth it as there wines are very expensive. Pool is stunning, the little touches help. Was provided water straight away and asked if I wanted some sunscreen....
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wonderful stay
Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
The service is excellent, breakfast is a lot of variety
Stayed 1 night in Sep 2019