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1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar
1 bedroom, Egyptian cotton sheets, premium bedding, minibar

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationfX Sudirman Mall4 min drive
    Popular LocationKota Kasablanka Mall11 min drive
    Popular LocationGelora Bung Karno Stadium15 min drive
    AirportJakarta (CGK-Soekarno-Hatta Intl.)36 min drive
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About this area

Jakarta

Located in Jakarta, Raffles Jakarta is connected to a shopping centre. Travellers who have shopping on the agenda can visit Lotte Shopping Avenue and ITC Kuningan. Travelling with kids? Don't miss Kidzania and Taman Mini Indonesia Indah.
Visit our Jakarta travel guide
Popular Location

What's nearby

  • fX Sudirman Mall - 4 min drive
  • Kota Kasablanka Mall - 11 min drive
  • Grand Indonesia - 12 min drive
  • Plaza Senayan - 13 min drive
  • Gelora Bung Karno Stadium - 15 min drive

Getting around

  • Stasiun MRT - Setiabudi - 2 min drive
  • Jakarta Tanah Abang Station - 4 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 36 min drive

Restaurants

  • Where to eat
  • Arts Café by Raffles – Buffet restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch and dinner daily. Kids' menu available.
  • The Writers Bar – Bar offering international cuisine. Serves breakfast, lunch and light fare daily, happy hour available.
  • Navina Pool Bar – Poolside bar offering international cuisine. Open daily.

About this property

Raffles Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 2 outdoor swimming pools
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 173 rooms boast deep soaking bathtubs, and offer free WiFi and separate living rooms. Free wired Internet and 24-hour room service are standard, as are LED TVs with DVD players.
Raffles Jakarta offers 173 forms of air-conditioned accommodation with DVD players and minibars. This accommodation offers separate living rooms. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Raffles Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: USD 7 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 25 per person
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Malay

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool cabanas (surcharge)

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 25 per person (approximately)
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Valet parking fee: USD 7 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
Children under 16 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Raffles Jakarta Hotel
Raffles Jakarta
Raffles Jakarta Hotel
Raffles Jakarta Jakarta
Raffles Jakarta Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at Raffles Jakarta and receive a full refund?
Yes, Raffles Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Raffles Jakarta cancellation policy on our site for more details about any exclusions or requirements.
Does Raffles Jakarta have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is available 24 hours a day.
Is Raffles Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Raffles Jakarta?
Valet parking is available for USD 7 per day.
What time is check-in at Raffles Jakarta?
Check-in is from 2 PM to 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Raffles Jakarta?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Raffles Jakarta provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 62 per vehicle, one way, applies.
Where is Raffles Jakarta located?
This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of ITC Kuningan and Jakarta World Trade Center. Balai Sidang Jakarta Convention Center and Lotte Shopping Avenue are also within 3 mi (5 km).
4.8
Exceptional
5 - Excellent
65
4 - Good
14
3 - Okay
0
2 - Poor
0
1 - Terrible
1

4.8/5

Cleanliness

4.8/5

Staff & service

5.0/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend...
This hotel has it all. It was my partners birthday and they went above and beyond with spoiling her. I would totally recommend to upgrade to the suites. The hotel had a promotion on including free unlimited un-alcoholic drinks / butler and suite for an additional $1M IDR per night. Very good value. There is a sincerity to the staff in all departments. The breakfast is fabulous. It is more focused on catering for the Asian cuisine, however if you want a western breakfast, all you have to do is ask. They even have pork bacon! The bar is beautiful downstairs..... if you are a gold Zomato member you can have the package of buy 2 get 2 free. There is a superb steak restaurant just opposite- Ruth Chris. FYI they do a BYO, defo worth it as there wines are very expensive. Pool is stunning, the little touches help. Was provided water straight away and asked if I wanted some sunscreen....
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Wonderful stay
Wonderful stay, amazing room, reception staff were fantastic. Only downside was the service in restaurants - slow and sometimes rude
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Staff & service
The service is excellent, breakfast is a lot of variety
Stayed 1 night in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything gorgeous started from the staff to the Decorative marble Thank you Raffles
Stayed 1 night in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by the staff who were courteous, friendly with recommendations of good food and places to explore without having to ask, served our personal requests with no qualms! Book the garden-view room! It is worth the money :)
Stayed 3 nights in Nov 2018