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Hotel Ciputra Jakarta - CHSE Certified

Photo gallery for Hotel Ciputra Jakarta - CHSE Certified

Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Ciputra Deluxe Queen | Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Ciputra Jakarta - CHSE Certified

Hotel Ciputra Jakarta - CHSE Certified

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Jalan Letnan Jendral S Parman, Jakarta, Jakarta, 11470

Explore the area

  • Popular LocationMal Ciputra Mall1 min walk
  • Popular LocationTaman Anggrek Mall15 min walk
  • Popular LocationCentral Park11 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)33 min drive

Room options

About this area


Located in Grogol neighbourhood, Hotel Ciputra Jakarta - CHSE Certified is connected to a shopping centre. National Museum of Indonesia and Ismail Marzuki Park are cultural highlights, and some of the area's activities can be experienced at Pancoran Chinatown Point and Pondok Indah Golf and Country Club. Jakarta Aquarium and Kidzania are also worth visiting.

What's nearby

  • Mal Ciputra Mall - 1 min walk
  • Taman Anggrek Mall - 15 min walk
  • National Museum of Indonesia - 6 min drive
  • Central Park - 11 min drive
  • Tanah Abang Market - 26 min drive

Getting around

  • Stasiun MRT - Setiabudi - 6 min drive
  • Jakarta Grogol Station - 11 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 37 min drive

About this property

Hotel Ciputra Jakarta - CHSE Certified

4-star hotel located in Grogol
Take advantage of a round-trip airport shuttle, a poolside bar and a shopping centre on site at Hotel Ciputra Jakarta - CHSE Certified. Be sure to enjoy a meal at The Gallery Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free valet parking
  • A gift shop, meeting rooms and wedding services
  • A 24-hour front desk, a ballroom and free newspapers
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 336 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with hairdryers
  • LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks


Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Gallery Restaurant

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli


  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms


  • Massage/treatment rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Premium bedding


  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)


  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 17


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 32 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ciputra Hotel
Ciputra Hotel Jakarta
Ciputra Jakarta
Ciputra Jakarta Hotel
Hotel Ciputra
Hotel Ciputra Jakarta
Jakarta Ciputra
Jakarta Ciputra Hotel
Jakarta Hotel Ciputra

Frequently asked questions

Does Hotel Ciputra Jakarta - CHSE Certified have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 30 Nov,2022, prices found for a 1-night stay for 2 adults at on 18 Dec,2022 start from S$48.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ciputra Jakarta - CHSE Certified pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciputra Jakarta - CHSE Certified?

Valet parking is free at this property.

What time is check-in at Hotel Ciputra Jakarta - CHSE Certified?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel Ciputra Jakarta - CHSE Certified?

Checkout is at noon.

Does Hotel Ciputra Jakarta - CHSE Certified provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 32 per vehicle applies.

Where is Hotel Ciputra Jakarta - CHSE Certified located?

Located in Grogol, this hotel is within a 15-minute walk of Neo SOHO, Jakarta Aquarium and Orchid Garden Mall. Taman Anggrek Mall and Central Park are also within 1 mile (2 km). Jakarta Grogol Station is 11 minutes by foot and Jakarta Pesing Station is 26 minutes.

Overall score and ratings


Very good

Rating 10 - Excellent. 217 out of 676 reviews" "
" "10 - Excellent 32%
Rating 8 - Good. 311 out of 676 reviews" "
" "8 - Good 46%
Rating 6 - Okay. 110 out of 676 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 26 out of 676 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 12 out of 676 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities



8/10 Good

jyothi, tampa
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to stay & shopping.
Stayed 5 nights in Nov 2022

10/10 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very convenience. The staffs well trained!!! I take my hat off!! They are very nice and happy plus just about every one of them conducting Professionalism.!!!
Stayed 4 nights in Oct 2022

4/10 Poor

My trip did not take place due to Covid restrictions from Indonesia. The airline did not warn that to travel to Indonesia you need to have a vaccination passport. I can only have a PCR test due to allergy restrictions
Stayed 2 nights in Sep 2022

10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone in every area was very profesional and takes their job serirous. And very friendly
Stayed 1 night in Aug 2022

10/10 Excellent

Reinhard Franciscus
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel because the service is excellent, and the mall is next door.
Stayed 3 nights in Aug 2022

10/10 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our 2nd time staying at this hotel. Easy access to all attraction by local app, complete gym facilities especially connected with the mall make it more convenienced for indoor shopping and relaxing at massage centre which is located exactly inside the mall. Overall its a pleasant stay with a very attentive staff and had a various selection of local and continental breakfast Totally satisfied and fully recommended. Definitely will stay again in future. Malaysian Couple
Stayed 4 nights in Aug 2022

4/10 Poor

Stayed 6 nights in Jul 2022

10/10 Excellent

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Stayed 4 nights in Jun 2022