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InterContinental Jakarta Pondok Indah, an IHG Hotel

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Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 9:00 AM, pool cabanas (surcharge)
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of InterContinental Jakarta Pondok Indah, an IHG Hotel

InterContinental Jakarta Pondok Indah, an IHG Hotel

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310

Explore the area

  • Popular LocationIndonesian Ministry of Foreign Affairs14 min drive
  • Popular LocationPresidential Palace14 min drive
  • Popular LocationTaman Mini Indonesia Indah30 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)42 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, InterContinental Jakarta Pondok Indah, an IHG Hotel is connected to a shopping centre. National Monument and Jakarta Cathedral are notable landmarks, and travellers looking to shop may want to visit Pondok Indah Mall. Travelling with kids? Make time for Taman Mini Indonesia Indah, or enjoy an event or a match at Gelora Bung Karno Stadium.

What's nearby

  • Pondok Indah Mall - 2 min walk
  • Pondok Indah Golf and Country Club - 5 min drive
  • Indonesian Ministry of Foreign Affairs - 14 min drive
  • Presidential Palace - 14 min drive
  • Taman Mini Indonesia Indah - 30 min drive

Getting around

  • MRT Blok M BCA - 4 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 50 min drive

Restaurants

  • Where to eat
  • The Lounge – Open daily.
  • Sugar and Spice – Restaurant offering international cuisine. Open daily.

About this property

InterContinental Jakarta Pondok Indah, an IHG Hotel

Luxury hotel connected to the convention centre in Jakarta with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a water park (surcharge) and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 311 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include MP3 docking stations, 24-hour room service and Smart TVs.
InterContinental Jakarta Pondok Indah, an IHG Hotel offers 311 forms of air-conditioned accommodation with MP3 docking stations and minibars. This individually decorated and furnished accommodation includes day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a water park (surcharge), a lazy river, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 150000 per day)
  • Extended parking on site (USD 60000 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 338800 for adults and USD 169392 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 4 hot tubs
  • Aerobics classes
  • Children's pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Spa services
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms 15

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The check-in location differs from the property location; to check in, go to Guest room or club lounge
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 6 children stay free when using existing bedding
Rollaway/extra beds are available for USD 45.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee
  • Valentine's Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 338800 for adults and USD 169392 for children (approximately)
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 9:00 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on 14 February
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah, an IHG Hotel Hotel
InterContinental Jakarta Pondok Indah, an IHG Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 64 out of 81 reviews
5 - Excellent 79%
Rating 4 - Good. 13 out of 81 reviews
4 - Good 16%
Rating 3 - Okay. 4 out of 81 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 81 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 81 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Above and Beyond Service
A round of applause for Intercontinental Pondok Indah team for the Superb services !! I booked connected rooms for a two-nights stay for the occasion of my Grandmother's birthday so she can enjoy staycation on weekdays with my niece. Mr Fitri Zuharmi helped us and coordinate with Chefs and GRO Team to provide special room decoration along with two delicious birthday cakes for both my Grandma and my sister. We are truly amazed by the excellent services throughout our stay there because the staffs are really helpful and genuinely considerate towards guests. Special mention to Mr Janwar from Sugar & Spice Restaurant for the delicious food recommendation (Savory Crepes and Specialty Coffee are MUST-TRY breakfast items) and Ms Tia from the Inaria Spa. I will definitely recommend this magnificent establishment to friends and families.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service
Amazing service and attention to detail in room service food preparation.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff is very attentive to details and friendly.
Stayed 5 nights in Sep 2020