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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, free cots/infant beds

Guest reviews

4.5 out of 5 Wonderful
277 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPlaza Indonesia1 min walk
Popular LocationBundaran Hi2 min walk
Popular LocationGrand Indonesia4 min walk
AirportJakarta (CGK-Soekarno-Hatta Intl.)39 min drive

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  • Room, 2 Single Beds (Club Access)

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds (Club Access)
  • Premier Suite

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsPremier Suite
  • Room, 1 King Bed (Club Access)

    4.5/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed (Club Access)
  • Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 2 Single Beds
  • Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More detailsRoom, 1 King Bed
  • Grand, Suite

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • City view
    • Sleeps 3
    More detailsGrand, Suite

About this area

Jakarta

Located in Jakarta, Grand Hyatt Jakarta is connected to a shopping centre. Museum Bank Indonesia and Jakarta History Museum are cultural highlights, and travellers looking to shop may want to visit Grand Indonesia Shopping Mall and Plaza Indonesia. Kidzania and Taman Mini Indonesia Indah are not to be missed. Guests love the hotel's central location.
Visit our Jakarta travel guide
View in a map
Popular Location

What's nearby

  • Plaza Indonesia - 1 min walk
  • Bundaran Hi - 2 min walk
  • Grand Indonesia - 4 min walk
  • Sarinah Mall - 8 min walk
  • Thamrin City Shopping Mall - 10 min walk

Getting around

  • Stasiun MRT - Setiabudi - 4 min drive
  • Jakarta Sudirman Station - 12 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.) - 39 min drive

Restaurants

  • Where to eat
  • Grand Cafe – Serves breakfast, brunch, lunch and dinner daily.
  • C's Steak And Seafood – Serves breakfast, lunch and dinner daily.
  • Fountain Lounge – Serves light fare.
  • Burgundy – Serves dinner and light fare daily.

About this property

Grand Hyatt Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a coffee shop/café and a sauna are on-site. All 427 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as sitting areas and fridges. Guests will also find complimentary wireless Internet access, free wired Internet and 24-hour room service.
Grand Hyatt Jakarta offers 427 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: USD 15 per day
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 18 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Meeting rooms
  • Conference space (7556 square feet)

Outdoors

  • Garden

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 2 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Valet parking fee: USD 15 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta
Jakarta Hyatt
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Jakarta and receive a full refund?
Yes, Grand Hyatt Jakarta offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Jakarta cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hyatt Jakarta?
As of 22 Oct,2020, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on 24 Oct,2020 start from SG$217, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Hyatt Jakarta have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Hyatt Jakarta pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Jakarta?
Self-parking is free at this property.
What time is check-in at Grand Hyatt Jakarta?
Check-in is from 2 PM to midnight.
What time is check-out at Grand Hyatt Jakarta?
Checkout is at noon.
Does Grand Hyatt Jakarta provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Grand Hyatt Jakarta located?
Located in the heart of Jakarta, this luxury hotel is steps from Bundaran Hi and Plaza Indonesia. Grand Indonesia Shopping Mall and Sarinah Mall are also within 10 minutes. Jakarta Sudirman Station is 12 minutes by foot and BNI City Station is 15 minutes.
4.5
Wonderful
5 - Excellent
176
4 - Good
78
3 - Okay
14
2 - Poor
3
1 - Terrible
6

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
8 of 10
great hotel...location was perfect..need some renovation on carpet and the wall before you go to your room.....service quite pleasing and look forward to stay with you again
Stayed 3 nights in Feb 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are excellent and there is a good range of restaurants. The rooms are large but I did find the beige carpet and furniture a bit in expiring however the beds are super comfy.
Stayed 18 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed for a couple of nights bringing my Indonesian in-laws from out of town. Really good staff and a great central oasis in Jakarta. Recommend the club access package.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Jakarta
Service wise probably the best hotel in Jakarta and with connection to Plaza Indonesia shopping mall made our stay very convenience. The Gym and spa with jacuzzi, sauna and steam room are really good and you can request late checkout until 14:00 pm. The mrt station (bundaran HI station) is located right in front of the hotel as well.
Stayed 1 night in Jan 2020