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Grand Hyatt Jakarta

Photo gallery for Grand Hyatt Jakarta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Jakarta

Grand Hyatt Jakarta

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350

Explore the area

  • Popular LocationBundaran Hi2 min walk
  • Popular LocationGrand Indonesia Shopping Mall7 min walk
  • Popular LocationThamrin City Shopping Mall16 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)55 min drive

Choose dates to view prices

About this area

Jakarta

Located in Central Jakarta neighbourhood, Grand Hyatt Jakarta is connected to a shopping centre. Plaza Indonesia and Sarinah Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pantai Pasir Putih PIK 2 and Taman Suropati. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Velodrome. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
Visit our Jakarta travel guideOpens in a new window
Map

What's nearby

  • Plaza Indonesia - 1 min walk
  • Bundaran Hi - 2 min walk
  • Grand Indonesia Shopping Mall - 7 min walk
  • Sarinah Mall - 8 min walk
  • Thamrin City Shopping Mall - 16 min walk

Getting around

  • MRT Blok M BCA - 6 min drive
  • Jakarta Sudirman Station - 12 min walk
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 59 min drive

Restaurants

  • Restaurants on site
  • Grand Cafe
  • C's Steak And Seafood
  • Fountain Lounge
  • Burgundy

About this property

Grand Hyatt Jakarta

Luxury hotel connected to a shopping centre in Jakarta with 4 restaurants
This hotel features 4 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a sauna and a coffee shop/cafe are on-site. All 424 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Grand Hyatt Jakarta offers 424 air-conditioned accommodations with minibars and a safe. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Secured covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AMโ€“10:30 AM: USD 18 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Aerobics classes
  • Bike parking
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • Business centre
  • Conference space (7556 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 1 August 2021 to 30 June 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 31.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Airport shuttle fee: USD 490000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 187 out of 296 reviews
5 - Excellent 63%
Rating 4 - Good. 83 out of 296 reviews
4 - Good 28%
Rating 3 - Okay. 17 out of 296 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 296 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 296 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This is the nicest hotel that I have stayed in Jakarta. The service and facilities were fantastic.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room.and the view is amazing...but the breakfast is not recommended... lack of variety, lack of server,
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2021

3/5 Okay

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021