4/5 Good
Jinseok
Travelled with family
15 Jun,2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall impression
Stayed 1 night in Jun 2021
Grand Hyatt Jakarta
Photo gallery for Grand Hyatt Jakarta
Overview of Grand Hyatt Jakarta
Grand Hyatt Jakarta
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
Explore the area
- Bundaran Hi2 min walk
- Grand Indonesia Shopping Mall7 min walk
- Thamrin City Shopping Mall18 min walk
- Jakarta (CGK-Soekarno-Hatta Intl.)23 min drive
Choose dates to view prices
About this area
Jakarta
Located in Jakarta, Grand Hyatt Jakarta is connected to a shopping centre. Plaza Indonesia and Sarinah Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pantai Pasir Putih PIK 2 and Taman Suropati. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Velodrome. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
What's nearby
- Plaza Indonesia - 1 min walk
- Bundaran Hi - 2 min walk
- Grand Indonesia Shopping Mall - 7 min walk
- Sarinah Mall - 8 min walk
- Thamrin City Shopping Mall - 18 min walk
Getting around
- Stasiun MRT - Setiabudi - 4 min drive
- Jakarta Sudirman Station - 12 min walk
- Jakarta (CGK-Soekarno-Hatta Intl.) - 23 min drive
Restaurants
- Where to eat
- Grand Cafe – Serves breakfast, brunch, lunch and dinner daily.
- C's Steak And Seafood – Serves breakfast, lunch and dinner daily.
- Fountain Lounge – Serves light fare daily.
- Burgundy – Serves dinner and light fare daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free secured self-parking on site
- Secured covered valet parking on site (USD 15 per day)
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 18 per person
- 4 restaurants and 1 coffee shop
- 2 bars/lounges
- 24-hour room service
Things to do
- Aerobics classes
- Bike parking
- Children's pool
- Fitness centre
- Outdoor pool
- Sauna
- Shopping centre
- Shopping
- Steam room
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Free cots/infant beds
- Laundry facilities
- Outdoor pool
- Fridge
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Multilingual staff
- Porter
- Turndown service
- Wedding services
Languages spoken
- English
- Indonesian
Business services
- Business centre
- Conference space (7556 square feet)
- Meeting rooms
Outdoors
- Garden
Spa
- Massages
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Handrails in stairwells
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-width doorways
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free cots/infant beds
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Bidet
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
- Toothbrush and toothpaste
Entertainment
- 45-inch LCD TV
- Films for purchase
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Desk
- Free newspapers
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Jakarta
Air conditioned
Business-friendly
Guest rating 4.5+
Hotel
Free WiFi
5 star
Policies
Check-in
Check-in from 2 PM - midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The property will be renovating from 1 August 2021 to 30 June 2023 (completion date subject to change). The following areas are affected:
- Lobby
- Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 31.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: USD 18 per person (approximately)
- Airport shuttle fee: USD 460000 per vehicle (one-way, maximum occupancy 4)
- Valet parking fee: USD 15 per day
- Rollaway bed fee: USD 31.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
3/5 Okay
Verified traveller
Travelled with family
25 Mar,2021
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Our stay during pandemic 2021
Stayed 3 nights in Mar 2021
5/5 Excellent
Juan
Travelled with family
2 Aug,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Jul 2020
4/5 Good
ishah
25 Feb,2020
Liked: Cleanliness, staff & service, room comfort
8 of 10
Stayed 3 nights in Feb 2020
4/5 Good
Verified traveller
Business traveller
22 Feb,2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Jan 2020