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Pan Pacific Jakarta

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Luxury hotel near Grand Indonesia

Close to Bundaran HI and Thamrin City Shopping Mall, Pan Pacific Jakarta provides laundry facilities, a bar and a restaurant. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is S$180
includes taxes & fees
5 Jun - 6 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 544500.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 484000 for adults and from IDR 242000 for children
  • Rollaway bed fee: IDR 544500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Property Registration Number 55110, 9120217102294

We should mention

This property does not have any lifts
A car is recommended for transport to and from this property

Frequently asked questions

Does Pan Pacific Jakarta have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Pan Pacific Jakarta?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Jakarta on 5 Jun, 2026 start from S$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Jakarta?

Self-parking is free at this property.

What time is check-in at Pan Pacific Jakarta?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Pan Pacific Jakarta?

Checkout is at noon.

Are there all-inclusive benefits at Pan Pacific Jakarta?

Some rate plans available at this hotel are all-inclusive.

Where is Pan Pacific Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 10-minute walk of Grand Indonesia and Bundaran HI. Golden Triangle and Plaza Indonesia are also within 10 minutes. Dukuh Atas MRT Station is 6 minutes by foot and Bundaran HI MRT Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 75 reviews
Rating 8 - Good. 10 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

Reviews

Verified

8/10 Good

Janninsy

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean & the view is best
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Modern, clean, very professional and friendly staff, decent size room, stable shower temperature, nice view, next to a mall with good food and coffee options
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views of the city
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the hotel. It was clean, staff were extremely hospitable and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Yee Lih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service Pan Pacific Jakarta

Excellent service and attention to details. Great location. Highly recommeded.
Stayed 1 night in Oct 2025
Verified

8/10 Good

MICHELINE

Liked: Cleanliness, property conditions & facilities
VERY KIND STAFF CLEAN ROOM FLOOR TO MUCH HIGHT
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Muhammad Khairul Anwar Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious with nice views. Agora mall right beside the hotel. Breakfast was good but lacking in variations, better to get breakfast elsewhere. Grand indonesia or Plaza indonesia is nearby.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maajith Sohail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one

Absolutely amazing experience Pacific club lounge was superb Especially Jessen and Ven it was amazing service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Superb experience with amazing hospitality and service. All staff are very attentive to guests and we will return to stay at this hotel!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room on 86 floor (good view). Very comfortable (if I was being picky - the aircon was very loud and the TV remote didnt work well). Modern, clean, well serviced. All good!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the best hotels I've been to recently. Its brand new and it has all the amenities you would need. Its walkable to all the big shopping centres and is right adjacent to a mall that has great food options. The staff are superb as well. Accommodating to my requests and are very polite and ensure you are happy with everything. I will be back.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made very welcome by all staff especially Nica in executive lounge, breakfast and dinner at Keyaki was fabulous and again all staff were very attentive. I would highly recommend Pan Pacific new hotel in Jakarta to anyone.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We had a great experiencia in the hotel, since the check in to check out was very smooth. Employees were very friendly, polite, and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the hotel, the staffs are very friendly and helpful. Valeria, Johan,Destyna do their extra for us regarding breakfast and housekeeping. Even the reception staff are very helpful regarding transportation to town area.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Joshua Prakoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property, located 5 mins walk from Jakarta's biggest mall. The rooms had spectacular views (mine was on the 87th floor), with lovely service from the staff. Highly recommended.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

azna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel located 10 min walk away from Grand Indonesia. Everything was great, best of all is the height in which my room was located. Breakfast wasnt a full buffet per se, but u can have an endless order from their ala carte menu. Service was excellent, location was great, room was top notch.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Who knew?

Astonishing to be on the 85th floor of the tallest building in the Southern Hemisphere. You won't feel connected to the hot city below here, but service is excellent and the shower is, really, the best I have had in the world (amazing water pressure). Pleasant 90th floor breakfast was included. Excellent service.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff let the hotel down

The building is brand new and the rooms are fresh with great views of the CBD. Downsides are that the Lobby staff appear to be new and checking in and out was shambles, with one situation where I was in the vancant lobby at 6:30 am, trying to call out for hotel staff for 10 minutes, needing to settle up and get my taxi to the airport. I think with more disciplined training and staff habits, this would actaully be a 5 star hotel
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, stayed for three nights, excellent service
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with Pan pacific
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Gatot

Comfy stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Prasanthan

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property…modern!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful. Property is clean and well-maintained.
Stayed 1 night in Jul 2025