Outdoor pool, pool umbrellas, pool loungers

Reviews of Bali Rani Hotel

4 out of 5
Bali Rani Hotel
Jl. Kartika Plaza, P.O.Box 1034, Tuban, Kuta, Bali

Reviews

8.2

Very good

Rating 10 - Excellent. 148 out of 384 reviews" "
Rating 8 - Good. 158 out of 384 reviews" "
Rating 6 - Okay. 45 out of 384 reviews" "
Rating 4 - Poor. 22 out of 384 reviews" "
Rating 2 - Terrible. 11 out of 384 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

4/10 Poor

Katie

Travelled with family and small children
Liked: Staff & service
Really nice staff but so much is lacking about this hotel. Our room was overwhelmingly smelly of mould & there was no way to receive fresh air except to leave the door open. The worst part was the noise. Sound transferred badly into our room. People made lots of noise all night. We left exhausted. Also really frustrating not having a drying rack to use after pool use. Every other hotel in Bali seems to have these. Really good proximity to Waterbom but Kuta beach is a long way from this hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Keith

Liked: Cleanliness

10/10 Excellent

Shirlee Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Typical Bali style which we love. Staff were amazing. Breakfast was stunning. Pool was a perfect temp. Family room was large. We were sceptical after reading reviews however after our stay with 2 kids would definitely go back. I could not fault it and we have stayed in some very expensive hotels.
Stayed 7 nights in Oct 2023

10/10 Excellent

Stephen Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, great pool and rooms around pool quiet
Stayed 4 nights in Oct 2023

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay with kids. Close to the beach and Waterbom Park. Friendly staff and very clean and quiet.
Stayed 6 nights in Sep 2023

4/10 Poor

Geoffrey, Wanneroo

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was good as was the restaurant. Hotel Location good.People still saving chairs at pool from early morning for the day. Room was not cleaned properly, one time no towel left after cleaning. Shower blocked. Leaking tap in bathroom. Breakfast only average. Overall not value for money. Would not recommend
Stayed 7 nights in Sep 2023

6/10 Okay

Claire

Stayed 2 nights in Sep 2023

6/10 Okay

Kaiyuan

Stayed 2 nights in Aug 2023

8/10 Good

Lidia

Stayed 3 nights in Aug 2023

8/10 Good

Lisa, Perth

Liked: Cleanliness, staff & service
Rooms are basic but clean Pool is way to cold no sun at all couldnt use Staff are awesome Breakfast is basic but good enough for the price
Stayed 9 nights in Jul 2023

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and restaurant
Stayed 3 nights in Jul 2023

8/10 Good

Carolyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here before COVID a couple of times and loved the hotel. It is still great and the staff are amazing but it does need a bit of TLC. We will stay here again as we know they are doing their best to get the hotel back up to standard. It was lovely to see how busy it was whilst we were there!
Stayed 8 nights in Jul 2023

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights with the family. Everything was excellent. Great location and friendly staff. 10/10.

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly staff. The pool and the buffet breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Christine

Stayed 1 night in Jun 2023

8/10 Good

Carissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Little worn down but great hotel still
I have been coming here for 10 years and love this hotel. The staff are incredible, it’s a quiet and small hotel perfect for families. After COVID there are some major renovations that need to take place - bathrooms need deep cleaning and mould removal or redo’s and the pool has mould growing on it. I understand these are massive jobs to redo and hopefully in time they can be fixed. Good points: incredible staff, great breakfast buffet selection, brasserie restaurant at the front amazing as always, daily house keeping did a great job and check in was smooth as always. In saying this we will still be back to the Bali rani and we hope in time it returns to the wonderful hotel we’ve always known it to be!
Stayed 3 nights in Jun 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful time
Stayed 17 nights in May 2023

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I have stayed here many times before however the price has gone up and the rooms are very old now and needs renovating. Location is convenient, pool is nice.
Stayed 1 night in May 2023

6/10 Okay

Amit

Travelled with family and small children
Liked: Cleanliness
Good property. But it's not 4star.
Stayed 4 nights in Mar 2023

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were so Friendly and greeted you with your name every time you seen them great location close to waterbom and some good local food nearby
Stayed 4 nights in Dec 2022

8/10 Good

Somasundaram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very clean, but water shower is not good. Balcony is good to relax. No lift , have only two floors. Nice staffs and very kindness. Centre location to shop, eat, to see sunset, etc.
Stayed 6 nights in Dec 2022

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean resort with friendly staff and nice size rooms. Restaurant food was very nice and nice pool
Stayed 12 nights in Oct 2022

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular are so happy to help in any way possible,As l was not well most of the two weeks the Management went out of their way to assist and help
Stayed 14 nights in Aug 2022

10/10 Excellent

Michael

Stayed 1 night in Dec 2021

2/10 Terrible

Maxine, Australia

Due to Covid 19 my trip was cancelled. All other hotels gave me refunds but not this one. I have sent numerous emails to Wotif who do not even reply back. I am extremely disappointed.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020
Response from Diah on 9 Mar,2020
Thank you :)

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and couldn't do enough. It was a fantastic holiday resort and we enjoyed everything about it. My only negative would be that the mattress was really hard but that's my opinion, not a negative about the resort.
Stayed 5 nights in Jan 2020
Response from Diah on 31 Jan,2020
Hi, Thank you for staying with us, we do appreciate your top score review and good comment, We deliver your concern to our relatives to improve mattress quality. Looking forward to welcoming you back in other experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2020
Response from Diah on 28 Jan,2020
Thank you

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Where do I start. There were no inclusions from this hotel. No free airport transfer one way which other hotels offer. Internet is non existent in rooms. Had to sit outside to get internet and it doesn’t work in restaurant at breakfast. Toiletries were missing and weren’t replaced. Staff friendly enough but when I asked reception for bed sheets they never came. They ran out of spring rolls at breakfast and when we asked for more we were told we would have to pay for them. Happy hour is pathetic. It’s 20% off. The only positive is the pool. There are other nicer hotels to choose from that offer lots of inclusions
Stayed 8 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Amenities
Would not recommend this hotel to anyone breakfast was average and staff are rude at one point where they ran out of spring rolls they asked me do I want more I said yes and ask me to pay for them so rude . Rooms were tired and old baths towels were shocking grey looking and rats running around at night outside disgusting
Stayed 9 nights in Jan 2020
Response from Diah on 17 Jan,2020
Dear Sir/Madam, Thank you very much for staying with us, However, it is unfortunate to hear about your dissatisfaction with our facilities and service. Your feedback is important for us and we will certainly continue to upgrade our services and facilities. We do hope that if you return to Bali, you will give us opportunity to be able to renew your faith in us. We look forward to welcoming you back in other experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Diah on 19 Dec,2019
Hi, Thank you for staying with us

2/10 Terrible

JV, USA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi sucks here. It will not work unless you pay more to be in the pool area. The front desk gave us a router for our room and the WiFi still did not work. I do not recommend this hotel . Will never sleep here again.
Stayed 3 nights in Dec 2019
Response from Diah on 19 Dec,2019
Dear JV, We are really sorry that you had bad experience about the wifi, your concern already deliver to dept concern for improvement. looking forward to serve you better in other time

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bali Rani Hotel is gorgeous the grounds are pretty, the pool is large and very inviting, the room I stayed in was very clean and spacious, the breakfast was delicious a good choice to eat. All staff were always friendly and always there to assist you if you needed anything. I would definitely stay here again.
Stayed 5 nights in Nov 2019
Response from Diah on 25 Nov,2019
Hi, We are happy to note that overall you had a wonderful experience enjoying your stay with us, the spacious of our room, the friendliness of our service delivery, Looking forward to welcoming you back again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Bali Rani are exceptional people all very friendly and helpful.the location to shops reasturants is excellent.will return again
Stayed 9 nights in Nov 2019
Response from Diah on 25 Nov,2019
Hi, We are happy that you have had an enjoyable stay in our resort, the friendliness and good location. Looking forward to welcoming you back again soon

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Kuta
We had amazing time, great service, good food and close to all facilities
Stayed 2 nights in Oct 2019
Response from Regards, Diah on 25 Nov,2019
Daer Mr michael, Thank you very much for taking the time to write with top score review. We are happy that you have had an enjoyable stay in our resort. Looking forward to welcoming you back again

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019
Response from Diah on 25 Nov,2019
Thank You

10/10 Excellent

Andrzej

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays in Bali
Great place to stay with the amazing service. We have wonderful holidays. Atmosphere was very relaxing. Thank you very much for your hospitality
Stayed 7 nights in Oct 2019
Response from Diah on 5 Dec,2019
Dear Andrzej, We are pleased to hear that overall you had a wonderful experience with us recently and appreciate your top score review. Looking forward to welcoming you back again in the future

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great spa
Another great stay here. Good location and beautiful friendly staff. Spa is brilliant too.
Stayed 1 night in Oct 2019
Response from Diah on 5 Dec,2019
Dear Bev, We are pleased to hear that overall you had a wonderful experience with us recently especially the friendliness of our staff, Good Spa and appreciate your top score review. Looking forward to welcoming you back again in the future

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Hotel in Kuta near Waterboom
It took so long for the room to be ready during check in. Best is to come after 6pm. Called receptions to ask for information regarding hotel services and was asked to come to reception to ask directly as the phone was manned by a trainee. Most of staff in breakfast area and housekeeping were friendly and hardworking but they seemed to have too many things to do. The lady at reception didn't know about the spa service and asked us to call spa directly which was no answer. The people seemed so genuinely nice but management really couldn't keep up and employed too few people for the almost full occupancy and relied on trainees. The location is good. If they improve management and employ more staff, I think it ll be a great hotel.
Stayed 2 nights in Sep 2019
Response from Diah on 5 Dec,2019
Hi, Thank you for staying with us, We appreciate your detailed feedback regarding your stay experience at the resort. We regret that we failed to meet your expectations. I would like to assure you that our guest satisfaction is our number one priority. We have shared your feedback with relevant department heads and the team to ensure the consistency of our service delivery. We do apologize for the inconvenience you experienced regarding the poor service you have outlined, we will continue to train and inspire our associates to take the necessary actions to ensure that similar situations can be avoided in the future. we sincerely hope that you will give us another opportunity to serve you better in the near future,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019
Response from Diah on 26 Sept,2019
Hi , Thank you

10/10 Excellent

Son, Perth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bali style, beautiful gardens and setting, great breakfast, super nice staff
Stayed 2 nights in Sep 2019
Response from Diah on 26 Sept,2019
Dear Mr Son, Thank you for staying with us and really appreciate your top score review. looking forward to welcoming you back again

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay the staff was very nice, close to everything, and cheap hotel love it
Stayed 2 nights in Aug 2019
Response from Diah on 26 Sept,2019
Hi, Thank you

8/10 Good

Pat

Liked: Staff & service, property conditions & facilities, room comfort
Clarke family holiday
It was good but would rather be closer to the ocean. All the staff were very friendly and helpful when required. Breakfast and the odd meal we had the hotel was very good.
Stayed 15 nights in Aug 2019
Response from Diah on 26 Sept,2019
Dear Pat, Thank you for staying with us, we look forward to welcoming you back again with other experience

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from adit on 22 Aug,2019
Dear Sirs, Warm greeting from Bali Rani Hotel... Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Kuta. We look forward to welcoming you back soon! Regards, Bali Rani Hotel

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
I wasn't on this trip it was my wife and her sister but they tell me that this hotel is to be our go to hotel in Bali from now on. They loved every minute of it. We got lucky as their usual hotel was booked out and I selected this one as I had stayed years ago before the renovations. This is also a really good location near everything you could want in Bali.
Stayed 8 nights in Jul 2019
Response from Adit on 22 Aug,2019
Dear Mr. Rod, Warm greeting from Bali Rani Hotel... Thank you for making our hotel your second home when you're in Kuta. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. We look forward to welcoming you back soon! Regards, Bali Rani Hotel

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Adit on 22 Aug,2019
Dear Sirs, Warm greeting from Bali Rani Hotel... Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Kuta. We look forward to welcoming you back soon! Regards, Bali Rani Hotel

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Adit on 22 Aug,2019
Dear Sirs, Warm greeting from Bali Rani Hotel... Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Kuta. We look forward to welcoming you back soon! Regards, Bali Rani Hotel

10/10 Excellent

Verified traveller

Stayed 8 nights in Jul 2019
Response from Adit on 22 Aug,2019
Dear Sirs, Warm greeting from Bali Rani Hotel... Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Kuta. We look forward to welcoming you back soon! Regards, Bali Rani Hotel