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See all #### TripAdvisor ReviewsRooms & Rates
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All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities include:
Land activities include:
Lessons/classes include:
Not included
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Since children under age 13 are not allowed at the resort, the resort is a tranquil sanctuary, filled with soothing music in public areas and quiet elsewhere. Chilled champagne and towels greet guests in a hushed, fragrant, skylit lobby featuring white columns and Spanish-style paintings.
Among the Royal Hideaway's amenities is a full-service health-and-beauty spa offering various massage techniques, body and facial treatments, and hair and nail care (surcharges for all products, treatments, and services). The spa also provides complimentary use of its sauna, spa tub, and air-conditioned fitness center with cardio and weight equipment. A personal attendant is on duty at the fitness center 12 hours a day.
The main building—set apart from the yellow lodging villas by its rose color—contains a 24-hour business center with four computers offering complimentary high-speed Internet access. A library is stocked with books and near the lobby, complimentary DVDs are available. Like all major Riviera Maya hotels, this Playa Del Carmen resort has a water-purification system.
The Chef's Table at the resort's signature restaurant, Las Ventanas, features a bi-weekly dining experience in which guests can interact with the resort's executive chef and his team. The interactive experience features a live video feed from the kitchen, allowing guests to watch as decadent dishes are prepared exclusively for the Chef's Table (advance reservations required; surcharge may apply).
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Royal Hideaway features 200 air-conditioned guestrooms, all with balconies or patios furnished with two chairs and a table. Special decor touches include lighted wall recesses highlighting Mexican pottery, and dark-wood furnishings. Entertainment options include flat screen Satellite TV, i-Pod docking stations, DVD players, and CD players. Jetted tubs, large stall showers, and twin sinks provide luxury in marble bathrooms.
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Ventanas - Serving international menus for à la carte breakfasts and dinners in a room featuring dark woods, recessed ceilings, and plush linens, this restaurant offers occasional live music in the evenings. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.
Palazzo - This à la carte Italian dinner house provides white-linen service and commands views of the resort's grounds and the Caribbean. Both inside seating and terrace seating are available. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.
Spices - At breakfast, this restaurant serves the resort's only buffet meal. Later, à la carte lunches and dinners feature Mexican and Caribbean flavors. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.
Azia - In a room graced by bamboo accents, Azia serves à la carte dinners of Japanese-Thai dishes. Reservations required. Dress code: Casual elegance with long pants, closed shoes, collared shirt for men. No shorts, jeans, sandals or running sport shoes; women may wear evening dress sandals.
The Grill - Grilled specialties are enjoyed al fresco.
Beach Snack Bar - From late morning until sunset, light meals such as burgers, salads, soups, and nachos are served here to sunbathers by the pool and on the beach.
Allegria - This lounge features various themed evenings.
Beach Bar - Open from late morning until the dinner period.
Cigar Bar - Located in Ventanas, this room is open for evening cigars and drinks.
Club Royale - Once a week, the resort's theater offers dinner and drinks with a show.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for the Royal Hideaway (scroll up to the All-Inclusive details section for more information).
Guests of Royal Hideaway Playacar All Inclusive can try a range of land and water sports including beach soccer, bocce ball, kayaking and windsurfing, all while using the resort's equipment. As well, two tennis courts, six swimming pools, and a fitness center with cardio and weight equipment plus spa tub and sauna, offer plenty of facilities to enjoy at this Playa del Carmen resort.
Golf enthusiasts do not have to go far: the entrance to Playacar Golf Club is 150 meters (164 yards) away. The facility provides an 18-hole, par 72 championship golf course designed by Robert Von Hagge. (Golf incurs surcharges for greens fees and equipment rental.)
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 125) · See more Royal Hideaway Playacar All Inclusive reviews
out of 125 reviews
“Great service and lovely resort”
Exceptional service in our villa, at the pool, at the beach, at the restaurants...simply the resort is all about service. The grounds and buildings are beautiful and the rooms lovely. The open air villas have a tendency to echo so you hear doors close and generalized activity in the mornings. Not an active late night scene which was ok with us...otherwise peaceful, relaxing and enjoyable.
“Total relaxation.”
Best staff we have ever encountered. Quiet, sedate, peaceful & private. Very classy resort with many return guests.
“Pamper Yourself at the Royal Hideaway”
Staff was very attentive and friendly. Food at each restaurant was delicious. This is a hotel where you can really relax and get pampered. Did not see much participation on pool activities. One guy in particular, named Alex provided exceptional service. You'd see him dashing from one end of the hotel to another. One minute he was carrying beach loungers and the next he'd be serving you gelato.
“Elegant Retreat”
Royal Hideaway is a high quality resort. The facilities and grounds were manicured and the staff was quite attentive. My husband and I tried the several different dining options. The restaurants are a la carte for lunch and dinner and reservations are required for dinner. The concierge in the villa are happy to assist with all reservations. There is a large main pool area by the beach where most people tend to be. We enjoyed finding some other small pools that, more often than not, we had completely to ourselves. This is not a "party" resort. There are many of those close by. We were delighted by the relatively small number of rooms at the resort. The beach was not too crowded and there are no lines at the restaurants. Royal Hideway offers an atmosphere of quiet elegance. Most evening entertainment ends by 11:30.
“Another Fantastic Stay!!”
We just returned from our second time to Royal Hideaway. Another great experience!!!! Staff is exceptional, food is way beyond your traditional all-inclusive, and facilities/grounds are impeccable. Can't wait to go back again!
“Great Boutique Resort”
The staff here were so wonderful and accommodating. The grounds were just beautiful. A perfect boutique sized resort. Very quiet in evenings which was great. Convenient to Playa del Carmen 5th Ave district dining and shopping. We'll be back!!
“Lovely.”
A wonderful experience all around. Great food. Fantastic staff. Beautiful beach and grounds. Our second trip there. Highly recommend. Not for spring break types. Very reserved and relaxed.
“Love Royal Hideaway! It's a gem!”
I can not rave more about this hotel in every way. It was quiet, comfortable, food was fantastic, service was impeccable, and amazing bang for your buck. I have stayed at some Ritz Carlton's and haven't had this type of experience. Mostly all couples 35 plus. Everyone was very respectful of others just trying to relax. Go to another party hotel if you want a swim up bar and games being announced over an intercom with shots as the prize. The room was so well maintained and I love the nightly turn down service. Room service 24/7 is a great bonus. Drinks were very good and always flowing. LOVE THIS PLACE! Just book it and go.
“Relaxing”
Relaxing
“Loved It!”
The staff was really friendly. At the pool, waiters would walk up every few minutes offering fruit, drinks, and cold towels to use for your face! The food was great and they offered lots of activities. It was a very calm and relaxing trip with NO kids running around the pool area. I also received a massage at the spa which was great. I would love to come back!
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Showing 1 - 10 results (of 125) · See more Royal Hideaway Playacar All Inclusive reviews
The preferred airport for Royal Hideaway Playacar All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 52.9 km / 32.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
