Hotel Riu Lupita - All Inclusive

All-inclusive property with 4 restaurants and 3 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

3 outdoor pools, pool umbrellas, pool loungers

1 bedroom, minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Bar
24/7 front desk
Housekeeping
Spa

Room options

All rooms

1 bed

2 beds

Showing 16 of 16 rooms

Double Room (M)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
1 King Bed and 1 Single Bunk Bed

Family Room (E)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

Sleeps 4
1 King Bed

Family Room (C)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 5
1 King Bed and 1 Single Bunk Bed

Family Room (U)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 5
1 King Bed and 1 Single Bunk Bed

Double Room (C)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room (L)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Family Room, Balcony (B2C-CA)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Double Room (B2C-US)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (U)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (E)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Family Room, Balcony (B2C-US)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 5
2 Double Beds OR 1 King Bed

Standard Double Room, Balcony (B2C-CA)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room (L)

Highlights

Balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Ceiling fan

Blackout curtains

Separate bedroom

Shower/bath combination

26 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Double Room Standard

Sleeps 4
2 Double Beds

Double Room Standard

Sleeps 4
2 Double Beds

About the area

Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Golf Club - 5 min walk - 0.4 km
Playa del Carmen Maritime Terminal - 4 min drive - 2.1 km
Quinta Avenida - 4 min drive - 2.1 km
Playa del Carmen Main Beach - 5 min drive - 2.8 km
Playacar Beach - 11 min drive - 1.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

‪Rosa Roja - ‬6 min drive
‪Occidental Allegro - ‬7 min drive
‪Wyndham Pool Bar - ‬7 min drive
‪Starbucks - ‬14 min walk
‪Don Rafael - ‬6 min drive

About this property

Hotel Riu Lupita - All Inclusive

All-inclusive eco-certified property near Playacar Golf Club

Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub and a poolside bar. Adventurous travellers may like the volleyball, windsurfing and snorkelling at this property. Treat yourself to a facial, a massage or a body treatment at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes are offered at the gym; other things to do include kayaking and basketball. In addition to a corner/local shop and shopping on-site, guests can connect to free in-room WiFi.

You'll also find perks such as:

3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Limo/town car service, tennis courts and a bike on-site
Babysitting (surcharge), a TV in reception and wedding services
Guest reviews give top marks for the helpful staff

Room features

All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.

More conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and shower/bath combinations
Flat-screen TVs with satellite channels
Balconies, free infant beds and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkelling

Windsurfing

Land activities

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

5 bars/lounges, swim-up bar, poolside bar

Pool
Breakfast included
All-inclusive
Spa

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Limo/town car service
Free uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7 AM to 10:30 AM
4 restaurants
A bar/lounge
A poolside bar
Snack bar/deli

Restaurants on site

Adelita
Cozumel
Dante
Maria Bonita
Tequila

Things to do

3 outdoor pools
Basketball
Bicycle storage
Bicycles
Children's pool
Fitness classes
Free children's club
Full-service spa
Gym
Kayaking
Nightclub
Playground
Shopping
Snorkelling
Tennis
TV in common areas
Volleyball
Windsurfing

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free cot
Grocery/convenience store
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Outdoors

Beach loungers
Beach towels
Garden
Pool loungers
Pool umbrellas

Full-service spa

Body scrubs
Facials
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

100% renewable energy
23 buildings
3 floors
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with satellite channels

Food and drink

Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have any lifts

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Lupita Riu

Riu Lupita

Riu Lupita All Inclusive

Riu Lupita All Inclusive Playa del Carmen

Riu Lupita Playa del Carmen

Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico

Riu Lupita Mayan Riviera

Riu Lupita Mexico

Riu Lupita Resort

Riu Lupita All Inclusive All-inclusive property Playa del Carmen

Riu Lupita All Inclusive All-inclusive property

Riu Lupita Inclusive inclusiv

Riu Lupita All Inclusive

Riu Lupita Inclusive Inclusive

Hotel Riu Lupita - All Inclusive Playa del Carmen

Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Lupita - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Lupita - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Lupita - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Lupita - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Lupita - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Lupita - All Inclusive located?

This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center and Mahi Golf Course. Quinta Avenida and Playa del Carmen Main Beach are also within 2 miles (3 km).

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Hotel Riu Lupita - All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10

Budget friendly, no beach on site

Stayed 3 nights in May 2025

10/10

Friendly and helpful staff.

Stayed 1 night in Apr 2025

8/10

Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again!

Stayed 4 nights in Apr 2025

8/10

We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs.

Stayed 7 nights in Feb 2025

10/10

Great place! Super friendly staff!

Stayed 4 nights in Nov 2024

10/10

The cleanliness

Stayed 3 nights in Feb 2025

10/10

Excelente!

Stayed 3 nights in Jan 2025

10/10

Great resort, friendly staff, good food .

Stayed 5 nights in May 2024

10/10

Excellent.

Stayed 6 nights in Jan 2025

8/10

Pros: Food - was excellent, Staff - Very helpful and understanding Entertainment - Was done before it got too late Room Attendants - Most were very good and went the extra mile for the guests. The Shop Clerk inside the hotel was very helpful. Cons - There were two pools - One was kept great and the other quiet pool had leaves and particulars in the water. There was no direct access to the peach and you have to take a bus to get to it. That was a bummer. Some of the Front Desk Clerks were not too sure as to what to do in certain situations. They were not proactive. The toilet bowl had a crack in it. One of the two cups left in my room to make coffee was chipped. Under the bed was not properly cleaned prior to our arrival. Some of the guests were not on their best behavior around other guests. Police Presence was required on one of the evenings we were there.

Stayed 8 nights in May 2025

8/10

Overall it was good, staff and dining was super. The flip point is that it’s rather far away from the oceanfront and area around the resort is not suitable for walking due to golf club property.

Stayed 8 nights in Nov 2024

10/10

Food was delicious and service excellent. I definitely coming back. We went to celebrate our 32 anniversary

Stayed 1 night in Sep 2024

10/10

The resort was amazing !!!!

Stayed 4 nights in Sep 2023

8/10

very nice place..

Stayed 3 nights in May 2024

8/10

It's ok.

Stayed 5 nights in Jan 2025

2/10

Beds were hard. Water would fall out the shower leavening water everywhere. Mold on mirrors and walls.

Stayed 7 nights in Dec 2024

10/10

Awesome place

Stayed 3 nights in Apr 2023

10/10

Friendly staff, great drinks, good enterimant

Stayed 3 nights in Feb 2024

10/10

I think the property needs some updating especially the lobby. I wish there was room service to get food after 10. The staff was very nice and attentive. The food was great. I loved the white party and that it was a family friendly event. The beach area was very nice

Stayed 4 nights in Aug 2024

8/10

Small good resort. Rooms and hotel are Outdated but the food was very good. Great if you want a short getaway, nothing fancy with very good food. Will definitely return.

Stayed 3 nights in Apr 2024

10/10

Friendly staff.

Stayed 7 nights in Jan 2024

8/10

I liked the fact that it was a smaller resort. I wish the beach would off been closer to the resort.

Stayed 7 nights in Mar 2024

6/10

Small resort. Very nice main pool

Stayed 7 nights in Feb 2024

2/10

Disappointing Stay – Would Not Recommend I stayed at Hotel Riu Lupita for 7 nights on the all-inclusive plan, and unfortunately, it was a very disappointing experience. The hotel is clearly outdated — the rooms smelled terrible, and despite their attempt to mask it with eucalyptus, the odor never went away. The mattresses were old and extremely uncomfortable, making it hard to get a decent night’s sleep. The food was by far one of the worst parts. I actually got sick during my stay. Meals were often bland, poorly prepared, and seemed reheated — especially at the beach club, where even a basic burger was inedible. Speaking of the beach, the listing is quite misleading. The hotel is not on the beach — you need to take a 15-minute shuttle to get there, which wasn’t what I expected when booking. Drinks were no better. The alcohol used was extremely low quality, and there were no fresh ingredients in sight. Even the lime tasted artificial. The entertainment was mediocre at best, lacking energy and variety. The only positive I can mention is the staff. The people working there were incredibly sweet, kind, and hardworking. It’s unfortunate they have to work under such poor conditions — they truly deserve better. Overall, I would not return or recommend this hotel to others. There are far better options in the area for a similar price.

Stayed 7 nights in May 2025

10/10

ALL INCLUSIVE PROPOSAL PERFECT HOTEL AND ARE VERY GOOD BEACH VERY GOOD

Stayed 3 nights in Aug 2023

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Hotel Riu Lupita - All Inclusive

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Photo gallery for Hotel Riu Lupita - All Inclusive

Reviews

Popular amenities

Room options

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Double Room (M)

Highlights

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Family Room (M)

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Family Room (E)

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Family Room (C)

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Family Room (U)

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Double Room (C)

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Family Room (L)

Highlights

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Family Room, Balcony (B2C-CA)

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Double Room (B2C-US)

Highlights

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Double Room (U)

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Double Room (E)

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Family Room, Balcony (B2C-US)

Highlights

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Standard Double Room, Balcony (B2C-CA)

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Double Room (L)

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Double Room Standard

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Double Room Standard

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About the area

What's nearby

Getting around

Restaurants

About this property

Hotel Riu Lupita - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Similar properties

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do