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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Recharge with relaxing spa treatments or thrill with water activities like lazy rivers, all under sunny skies and excellent amenities.

Choose dates to view prices

Nickelodeon Hotels & Resorts Riviera Maya offers a beachfront experience with a free water park, scuba diving, and two swim-up bars. Guests can enjoy NÁAY SPA, six restaurants, free in-room WiFi, on-site shopping, kid-friendly features, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
  • Free airport shuttle
  • Parking included
The current price is S$894
includes taxes & fees
1 Sept - 2 Sept

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Swim-up Oceanfront Pool Deck Level King Suite

A modern bedroom with a bed, bedside tables, a chair, and a mirror.

Swim-up Oceanfront Pool Deck Level King Suite

  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Room

  • Garden view
  • 54 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Frette Italian sheets, premium bedding, memory-foam beds, free minibar

Room

  • 54 sq m
  • Sleeps 5
  • Free Wi-Fi

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (SWIM-UP KING)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(90 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(64 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Big Kahuna Suite

A modern outdoor lounge area with seating options, including a green wicker chair and lounge chairs, overlooking a clear blue ocean.

Big Kahuna Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Lair Suite

A modern living room with a sofa, a TV, and a unique wall mural.

Lair Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Pineapple Suite

A brightly colored bedroom with a bed, artwork on the wall, and a SpongeBob-themed nightstand.

Pineapple Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Connecting Rooms, Oceanfront (SWIM-UP)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds
  • Free Wi-Fi

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About the area

Located in Playa del Carmen, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is on the beach. Travellers eager for a bit of culture can stop by Cirque du Soleil Boutique at Vidanta Riviera Maya, while those wishing to experience the area's natural beauty can explore Maroma Beach and Puerto Morelos Beach. Travelling with kids? Consider West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, or check out an event or a game at El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as swimming. Visit our Playa del Carmen travel guide
Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    8 min drive - 6.7 km
  • Playa Paraiso Golf Course
    8 min drive - 7.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden
    9 min drive - 8.8 km
  • Sanctuary of Hope and Time Capsule
    9 min drive - 8.8 km
  • Monumento Ruta de los Cenotes
    9 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Restaurants

  • Cena Trattoria By El Faro
    12 min drive
  • La Fuente -Lobby Bar
  • Steak House
  • Kiosko Beach Bar
    12 min drive
  • El Cocotal
    6 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

  • Luxury all-inclusive hotel by the ocean
  • A free return airport shuttle, free water park access and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, aromatherapy and a body scrub at Náay Spa, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free food/drink shopping service, a free daily manager's reception and shopping on-site. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with a lazy river, a waterslide and 2 swim-up bars
    • Free self-parking
    • Limo/town car service, supervised childcare (surcharge) and wedding services
    • A gift shop, coffee/tea in reception and a lift
    • Guest reviews speak highly of the family-friendly amenities and helpful staff
  • Room features
  • All 280 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as furnished balconies and laptop-friendly workspaces.
  • Other amenities include:
    • Changing tables, children's slippers and children's dinnerware
    • Hypo-allergenic bedding, Frette Italian sheets and memory foam beds
    • 2 bathrooms with rainfall showers and deep-soaking baths
    • Smart TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and childcare services

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service

Land activities

    • Fitness facilities
    • Children's club

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Pilates
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BAR™
  • GOOD BURGER™
  • PIAZZA™
  • YACHT CLUB, WORLD CUISINE

Things to do

  • 24-hour health club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 6 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

As of 11 Aug, 2026, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive on 1 Sept, 2026 start from S$894, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Self-parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Checkout is at 11:00 AM.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, cooking classes, pilates classes and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Paradise Beach and Nicklaus Design Golf Course. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1260 reviews
Rating 8 - Good. 222 out of 1260 reviews
Rating 6 - Okay. 123 out of 1260 reviews
Rating 4 - Poor. 69 out of 1260 reviews
Rating 2 - Terrible. 100 out of 1260 reviews

Reviews

Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and good services. Please make sure you are aware of the hours of each read they are not open all at the same time. Also, please follow instructions exactly as mentioned on the email for the pickup to get to the right place. The water park is awesome for the kidsz
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice resort. The staff are really nice and super clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very prepared to welcome you
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jenaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fun & family oriented
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT FOR CHILDREN
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Dresilla

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the resort was beautiful
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
In general, the hotel is clean and employees make sure you are enjoying your stay. Rooms are ok. Nothing out of this world. Everything is thinking for the best experience of kids, and obviously that's the reason we chose this hotel. However, food was simply ok. Not to the level of hotel it promotes or the money you pay. The main attraction is the water park, but it was so packed of people coming with a day pass. Food at the water park is not good at all. Drinks are 8/10. The schedule for the restaurants are not convenient due to the lay out of the hotel. I mean, there's no where to have breakfast in the morning in the room building. Nothing open after hours. I'm glad we had this experience, but I don't think we'd coming back again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property . Wonderful staff. My grandkids loved it..
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a blast! Water park is awesome! Food was great as well with a lot of variety
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and staff were great
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Latia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was lovely and great customer service down to the transportation
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a fantastic family vacation at the Nickelodeon Resort Cancun. The resort is beautiful, the rooms were clean and spacious, and the staff was incredibly friendly and attentive. The water park, pools, and character experiences were absolutely worth it—our kids had the time of their lives, and there was always something fun to do. The standout surprise was the sit-down restaurants. Every meal we had there was excellent, with great service and delicious food. They definitely exceeded our expectations. The only downside was the buffet. While it offered plenty of variety, the quality and flavor just didn't compare to the à la carte restaurants. It wasn't terrible, but it was the weakest part of an otherwise amazing stay. Overall, we had an incredible experience and would absolutely recommend the resort to families with young kids. If the buffet were improved, it would easily be a perfect vacation destination.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worth it for the kids.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Diego

We had a fantastic experience in this resort. Every single detail is carefully designed to make kids have the time of their lives, and parents . Special applause to the food in all the restaurants (delicious, full of options for all tastes)
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing. A hotel for kids that partents enjoy 1000%
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Everardo

Liked: Cleanliness, amenities, property conditions & facilities
Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Paradise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Nickelodeon Resort was absolutely amazing! My children had the time of their lives, and as a parent, that’s all I could ask for. There was always something fun going on—from the water park and character experiences to the activities throughout the day. We were never bored! The staff truly made the experience even better. Every employee we interacted with was friendly, welcoming, and treated us like family. Their hospitality was one of the highlights of our trip. The only downside for us was that some of the experiences and merchandise were surprisingly expensive. I was disappointed that the Pajama Jam required an additional fee. After already spending thousands of dollars on our vacation, I really feel that special family events like that should be included in the all-inclusive experience. I also wanted to buy each of my two children a stuffed animal as a souvenir. They weren’t very large, but when my total came to around $250, I was honestly shocked. Unfortunately, I had to tell my girls we couldn’t get them, which was heartbreaking. The prices outside of the all-inclusive offerings were much higher than I expected. Even with those concerns, we made incredible memories, and my children are already asking when we can come back. If the resort could reconsider the pricing of special events and gift shop items, it would make an already wonderful experience even better.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Esmeralda

Liked: Cleanliness, property conditions & facilities
The rooms were clean, the facility was clean and everyone was helpful and welcoming.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room everyday nice staff! Also the view is amazing!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dunia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family time
Stayed 5 nights in Sep 2025