Banyan Tree, Setapak hotels

"Easy access from KLIA when taking Express train. Walking distance from KL Sentral station and NU Sentral shopping mall adjoining to the hotel. Hotel provide luggage storage after checking out as my flight is at night. Hotel also provide gym toilet access to refresh ourselves before heading to KLIA. Great service! Staff are very friendly and accomodative. I am a return guest and will stay here whenever I am taking flight to KL for short trips."

"Great experience and I would return. Location, big room and facilities are top notch. Had my room not ready at check-in and had a quick recovery w F&B voucher. Very good. 👍 Staff can be more attentive at Thirty8. I had to shout out to get their attention after I've walked over to get drinks menu and it wasn't crowded. "

"the hospitality and environment are super"

"Wonderful hotel, the surrounds are extremely dirty. We caught cabs and left during the day however it is not walking distance to anything. Excellent hotel and excellent staff. The dining room was amazing and breakfast very good every morning."

"Choose proximity to everything. Good breakfasts. Could improve pool food and drink menu"

"Excellent location with nice pool and gym"

"Good"

"With the family with little kid everything was available in the hotel itself . All the facilities were amazing ."

"If you go to Kuala Lumpur, you must stay at this hotel!!! Walkable to KLCC Suria mall through the convention centre & tunnel. You don’t have to go out!! Unobstructed view of the Petronas tower and it’s just beautiful!!! Very friendly staff and super clean!!! "