Hotels near 11 Galleria

"My stay at the Hilton was very enjoyable overall. I had no complaints regarding cleanliness, and I appreciated how easy it was to locate items throughout the room, which made my experience comfortable and convenient. One area for improvement would be the shower amenities. The shampoo, conditioner, and body wash did not have any perforated or tactile markings to distinguish them, which can be challenging for a visually impaired guest. Adding those small details would make a big difference in accessibility. Additionally, the sink water tended to stay on the lukewarm side, even after letting it run for a while. I did not have the opportunity to try the breakfast, so I can’t speak on that. Other than those minor points, my stay was very pleasant, and I would consider staying again."

"Wish the pool was open already. Its warm enough. Other than that it was good stay"

"The staff was hospitable from the time we arrived til we left. Breakfast was a very good assortment and delicious!! Would stay there again!!"

"The entire nights stay was hortible the smell the cleanness and the overall quality of the the room was 1 star took video and photos left a message with your representative and hotel front staff "

"The room was clean but the toilet tank didn’t refill after flushing, the bathroom door was hard to unlock, the refrigerator wasn’t cold and the phone didn’t work. We were placed in another room which was fine. At breakfast they ran out of certain items by 8:15 and didn’t have anymore to refill it with. "

"In general it was okay considering the rental price, however, i had some issues with the shower as it was not working, and had to just deal with it. "

"Parking was easy. All areas of the hotel were clean. The staff was personable and courteous. Breakfast provided a good variety of both hot and cold items. "

"Great place to stay and great customer service "

"From the posted photos and exterior it looks great. Staff was friendly and welcoming, but when I got off the elevator on my floor, it completely smelled of cigarette smoke now all the doors have no smoking posted, but that still doesn’t stop them got into my first room and as soon as I open the door, it’s still smelled heavy of smoking as well as the fire. Smoke detector was covered up by a plastic bag. Also, the doors on multiple rooms have excessive gaps that you can see under the door into rooms. Went back to reception, which they happily changed my room. But still large gaps, which I shove some towels into as well as put the sofa cushions on the bottom of the door jam just to keep people from peering in. The room in general was fairly clean, but definitely needs a deep cleaning. Carpet shampooing, and a little more attention to detail with housekeeping could help a lot. Breakfast, was satisfactory, there was only yogurt, waffles, three cereals, muffins, and bagels. Apples and bananas. And their microwave was broken broken/out of service, look like it was that way for a while. Overall, I probably would not stay here again. Friendly customer service, but this place definitely needs an overhaul."