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Pallazzo Alfonso

Hotel in Aachen

Choose dates to view prices

Photo gallery for Pallazzo Alfonso

Interior entrance
Exterior
Minibar, individually decorated, individually furnished, desk
View from room
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Minibar, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Garden Area

Minibar, individually decorated, individually furnished, desk

Superior Double Room, Balcony, Garden Area

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Penthouse, Balcony, Garden View

View from room

Superior Penthouse, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Heating
Flat-screen TV
Blackout curtains
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Superior Suite, Balcony, Garden Area

Minibar, individually decorated, individually furnished, desk

Superior Suite, Balcony, Garden Area

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 70 sq m
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds
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About the area

Map
Alfonsstraße 26, Aachen, 52070

Getting around

  • Aachen (XHJ-Aachen Central Rail Station) - 11 min walk
  • Cologne - Bonn Airport (CGN) - 46 min drive

About this property

Pallazzo Alfonso

Boutique hotel located in Aachen-Mitte
Pallazzo Alfonso provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, multilingual staff and free newspapers
  • 1 meeting room and smoke-free property
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi, minibars and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport shuttle on request

Things to do

  • Bicycle rentals

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Sunday (8 AM - noon) and Monday - Sunday (4 PM - 8 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts

Property is also known as

Pallazzo Alfonso
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Hotel Aachen
Pallazzo Alfonso Hotel
Pallazzo Alfonso Aachen
Pallazzo Alfonso Hotel Aachen

Frequently asked questions

Is Pallazzo Alfonso pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pallazzo Alfonso?

This property doesn't offer parking.

What time is check-in at Pallazzo Alfonso?

Check-in start time: 2 PM; check-in end time: 8 PM.

What time is check-out at Pallazzo Alfonso?

Checkout is at 11 AM.

Where is Pallazzo Alfonso located?

Located in Aachen-Mitte, this boutique hotel is within a 15-minute walk of Suermondt Ludwig Museum, RWTH Aachen University, and Theater Aachen. Elisenbrunnen and Marschiertor are also within 15 minutes. Aachen (XHJ-Aachen Central Rail Station) is 11 minutes by foot and Aachen Central Station is 11 minutes.

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Pallazzo Alfonso Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 15 out of 70 reviews
Rating 4 - Poor. 13 out of 70 reviews
Rating 2 - Terrible. 1 out of 70 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Hamed

Liked: Cleanliness, property conditions & facilities
It was a good and clean place. I didn't see any staff! all things was by code and key. at the first glance it was scary because of the trees and plants around the building, but after entering to the place it was good enough.
Stayed 1 night in Jul 2023

4/10 Poor

Mustafa Cenk

Disliked: Cleanliness, staff & service, property conditions & facilities

Bug’s Hotel of Aachen

During enter , since no code is given us before we waited but its sorted. At night we noticed that towels were not washed ( from ex client/s ) has blood on them. Room was extremely eco friendly for BUGs.. We find opportunity to play with them. Counted at least 20 bugs in our room. Has anyone ever cleaned this hotel. I never seen such room in several years of travel. Cant sleep all night
Bug on carpets
Bug wellcomes us from door
Stayed 1 night in Aug 2022

10/10 Excellent

Kirsten

Stayed 2 nights in Dec 2024

10/10 Excellent

Didier

Stayed 1 night in Dec 2024

6/10 Okay

Stefan

Disliked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

jaspn

Stayed 1 night in Aug 2024

8/10 Good

Bernd

Liked: Cleanliness

Funktioniert

Check in mit Code und Schlüsselbox
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Limpio y renovado, volvería, nunca antes.

Muy bien ubicado y fácil checking online. Todo lo demás, mediocre. Una sola toalla, el baño sucio, la moqueta con cristales, no limpiaron la habitación desde que llegamos, y apariencia envejecido. Teníamos dos reservas de tres días con un día por medio y no pudimos dejar el equipaje en ningún sitio. La primera habitación muy pequeña, la segunda, para 6 personas y al volver del desayuno sin haber dejado la habitación, nos encontramos dentro a una persona. Pago total al reservar y no reembolsable.
Stayed 3 nights in Apr 2024

6/10 Okay

ROSARIO

Stayed 3 nights in Apr 2024

8/10 Good

Ute

Liked: Cleanliness, property conditions & facilities
Preis-Leistung- Verhältnis gut. Großzügiges Zimmer und Bad.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Ein einfaches Hotel - aber dafür sehr großzügige Räume, gut eingerichtet. Frühstücken wollte ich ohnehin außerhalb.
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not great!

They didn't send me a code for checking in to my phone. There is no staff on site here. Luckily after waiting around for a half hour a guest who was staying here called them and got them to send my codes to his phone and he helped me get inside. Refrigerator didn't work and there was no hand soap in the bathroom.
Stayed 1 night in Oct 2023

4/10 Poor

heike

Disliked: Staff & service
Leider war es ein komplett Kontakt loses Hotel. Keine Rezeption und auch ansonsten niemand als Ansprechpartner, was vorher nicht angekündigt wurde. Die Treppe mit dem wackeligen Handlauf ein absolutes Sicherheitsrisiko. Die Infos im Zimmer wiedersprüchlich und nicht sehr hilfreich. Die Sauberkait war gerade noch akzeptabel.
Stayed 1 night in Jul 2023

8/10 Good

Roozbeh

Stayed 1 night in Jun 2023

6/10 Okay

Ralf

Disliked: Cleanliness, staff & service
Bei einem Aufenthalt von 9 Übernachtungen keine Reinigung des Zimmers, obwohl tägliche Zimmerreinigung in der Buchung bestätigt wurde. Auch auf telefonische Nachfrage, Rezeption war zu den angegebenen Zeiten am Morgen nicht besetzt, wurde das Zimmer nicht gereinigt. Auf Nachfrage Handtücher getauscht. Zimmer waren angenehm groß und mit Balkon. Wenn nicht gerade Hotelgäste Party bis morgens um 7 Uhr auf den Zimmern machen, war es sehr angenehm Ruhig. Für eine kürzere Übernachtungen zu empfehlen, für längere Aufenthalte durch die fehlende Zimmerreinigung eher nicht. Kurze Wege in die Innenstadt mit tollen Restaurants und super Kneipen.
Stayed 9 nights in Mar 2023

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Alles ok

Gut 1km vom Bahnhof, alles fußläufig, Umgebung nicht so superinteressant, aber der schönen Seiten Aachens sind ja in der Nähe, Check In via Schlüsselbox, hatte keinen Kontakt zu einem Mitarbeiter in der ganzen Zeit. Ansonsten aber alles fein, Zimmergröße war sehr schön mit Balkon.
Stayed 1 night in Sep 2022

4/10 Poor

Marina

Disliked: Cleanliness, amenities, property conditions & facilities
Silberfische und weiteres Ungeziefer waren in dem Zimmer. Betten voller Haare. Die Umgebung war eine Katastrophe. Steckdosen mussten auch gesucht werden.
Stayed 1 night in Aug 2022

4/10 Poor

FERNANDO

Disliked: Cleanliness, staff & service
There is no staff for check in or check out. Carpet and refrigerator need to be cleaned.
Stayed 1 night in Jul 2022

4/10 Poor

Ayhan

Disliked: Cleanliness, staff & service
Das Zimmer ist schön ausgestattet und hat einen grossen Balkon. Es kriegt sehr viel Licht. Was die Sauberkeit und Service angeht, kann alles als schrecklich bezeichnet werden. Ich würde es nicht empfehlen. Zu dem Preis laesst sich sicher etwas besseres finden.
Stayed 4 nights in Sep 2021

6/10 Okay

Oliver

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It’ll do for a night

It’s pretty basic and dated, although the room was massive. It’s not in a particularly great area of town but it’s walkable to the city centre in less than 20 minutes. The guy on reception was extremely friendly and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Daniel

Liked: Staff & service, room comfort

Schön, aber verbesserungsfähig

Wir hatten die „Penthouse-Suite“ gebucht. Die Lage war echt nett, allg. gesehen sieht sie gut aus. Leider gab es gewisse Dinge, die man ändern bzw verbessern könnte. Die Kühlschränke bringen nicht wirklich Leistung. Statt alte Kühlschränke eines Hotels zu verwenden ist es sinnvoller, einen richtigen Kühlschrank zu kaufen. Die Spültischarmatur ist kaputt, das Gestrüpp auf den Balkonen könnte auch etwas zurückgeschnitten werden, im hinteren Bereich konnte man die Tür vor lauter Krabbelvieh nicht öffnen. Die alten Blätter des Olivenbaums wurden vorher auch nicht entfernt. Für eine Nacht war das so weit in Ordnung, aber für einen längeren Aufenthalt könnte es stören.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020