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Reviews of Hotel Terme Helvetia

4 out of 5
Hotel Terme Helvetia
Via Marzia 49, Abano Terme, PD

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 267 reviews" "
Rating 8 - Good. 115 out of 267 reviews" "
Rating 6 - Okay. 43 out of 267 reviews" "
Rating 4 - Poor. 20 out of 267 reviews" "
Rating 2 - Terrible. 4 out of 267 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Nice

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here for 5 nights and it was simply a base for us. The hotel is tired and needs updating. The fitness centre is old and equipment is in bad condition. The reception staff, except the man, are grumpy and unwelcoming. We will not return.
Stayed 5 nights in Aug 2022

10/10 Excellent

P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - a little dated - they all are in Abano, but very clean, comfortable and very nice pool facilities and great value as well.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pool - good, and good workung tine Breakfast - good but only in the begeining because staff dont adding what guests spend = this is the biggist bad impress in hotel. Parking - good, but too small and when you come in the evening there are no place available Bicucles are in bad condition and old
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Sporadic and cumbersome wifi with difficult login and then unreliable, lack of air conditioning, keys that didn't work, rundown pools with bathing cap rule, moldy bathroom, expensive drinks in bar. An aging property that has seen better days. Better hotels nearby,
Stayed 1 night in Aug 2019

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, room comfort
Amazing
Very friendly personal but ,mostly , not enough English . Very good location . Very good food in the restaurant .
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Naofal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in wonderful small town
Wonderful hotel, great service and comfortable stay! Strongly recommend it!!
Stayed 1 night in Aug 2018

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience and superb food
Nice stay and lovely people!
Stayed 4 nights in Feb 2018

10/10 Excellent

Georges, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise near Padova
We were looking for a place to relax and take advantage of the thermal waters near Padovia. We found the right spot. The hotel is a bit out-of-date but has many charms, including an outdoor heated pool, an indoor one, a large garden, large parking and exquisite breakfast. Superior service. Just beside the walking section of Abano Terme, a charming small village.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel with great thermal pools
We had a great room with a large balcony and twin beds as requested. Breakfast was good. Free cycle hire. Lovely thermal pools

8/10 Good

nick

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel CLOSE to CITY centre
4 stars,does what it says on the tin. This hotel needs some refurbs on some areas, and when it does it will be 5 stars cathegory.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Terme stay.
Hotel was nice and the pools also. We just went for an overnight stay, but still enjoyed the pools and sauna all evening on a Sunday and until we checked out Monday. Breakfast was good also.

4/10 Poor

Stephanie, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has lost it's charm.
After having stayed at this hotel well over a year on and off (we are stationed at a base down the street) this was a our last and most disappointing stay. The receptionist was very rude, we had changed our room three times and the amenities are very worn and in disrepair. The cleanliness of the rooms leaves a lot to be desired and the management seems concerned to assist only "direct purchase" customers only. When you tell them the purchase was made via Expedia, they seems rather annoyed. I will need to find a new hotel, there are so many things wrong with this property my patience has been tested way too much.

8/10 Good

M Townsend, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value & nice pool
Very good value hotel, both our rooms (a double & a triple) were a good size with nice balconies, ensuite, and aircon, although 3rd bed was not that comfy. Breakfast was very nice (better choice than normal for continental hotels, including scrambled eggs & bacon) and plenty of it - croissants and coffee were particularly good, with Orange/Grapefruit juice being the only bit below average. Nice location in Abano & a great base to visit in and round Padua (buy a Padua card which includes free bus travel). It is worth noting though that Abano town is nowhere near Abano train station! Instead of train, next time we would get the hotel to book us on the 10 euro each way shuttle bus direct to/from Venice Airport/Abano. Whole family thought the hotel pool, jacuzzi & sauna facilities were really good, with plenty of nice sun loungers available. Staff/service was OK, although reception were not as friendly as staff elsewhere in restaurant/pool. Overall I would definitely recommend & stay again myself.

4/10 Poor

Weili, Mission Viejo, CA

Disliked: Staff & service
Nice facility, but rude staff.
Found out there was no soap nor shampoo around 10 pm when I was going to shower. Staff did not believe there wasn't even a soap dispenser installed. Invited to show him but he denied. Bottom line he said it wasn't his fault and said i was to blame not finding out sooner and he had no key to get supplies. He was yelling only calmed down when I was getting REALLY upset. Breakfast buffet was so so, but waiters have lots to learn from US.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Anat, Israel

Liked: Staff & service
Nice location and pool a little bit old

8/10 Good

I, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing athmosphere
We loved the swimming pools; quiet and relaxing environment; nearby shops. The only issue was it was not easy to find a place to dine.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
overated
Our rooms were clean but AC did not work well in either room and beds were too hard for us. Did not rest well. I would not give this 4 stars. Possibly 3.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value for money. Nice rooms and excellent swimming pool. Good restaurant around the corner.

10/10 Excellent

carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great stay and we will be back.

8/10 Good

Gianni

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito, gentile.
Stayed 1 night in Jan 2024

2/10 Terrible

Nicola

Stayed 1 night in Jan 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
3 Sterne als 4
die Homepage und die Wirklichkeit weichen enorm von einander ab. Morgen essen für Italien unterdurchschnittlich (eher 3 Sterne-Hotel). Wurst gab es Salami und Schinken die Auswahl war sehr beschränkt. Wer Käse liebt sollte das Hotel meiden. Auf meine frage ob ich Omelette bekommen könnte wurde ich vom Chef auf die Rühreier verwiesen. Nachtessen eher schlecht (Silvesteressen schlecht). Das essen war meistens fad und der Reis war auch für italienische Verhältnisse zu wenig gekocht. Im Restaurant wurde in der Qualität des Services klar von Stammgästen zu neuen Gästen unterschieden. Der Garten und das Schwimmbad sind für 4 Sterne normal eher zu klein. Das Hotel hat schon bessere Tage erlebt und wird laufend sanft saniert. Die Massage Anwendungen waren hervorragend die Masseurin und Kosmetikerin Catarina ist freundlich und gehört für mich zu den besten die ich je hatte. Beim Fango wurden wir 2x von 6 mal versetzt. Beim letzten mal schenkte das Hotel uns die letzten 2 Massagen (für mich und meine Frau) als Entschädigung. Das Hotel ist sauber das Wasser sehr warm 36-38° schätze ich. Achtung Badekappen Pflicht. Bei den Verboten Hunde im Hallenbad, tauchen und Filmen, Fotos sieht man das ganze eher locker. Fazit wer von Abano Ausflüge plant und nur das Morgenessen möchte ist im Helvetia sicher gut aufgehoben. Der tiefere Preis zu anderen 4 Sterne Hotels wird durch den schlechteren Standard des Hotels ausgeglichen. Alle anderen empfehle ich sich ein anderes Hotel in Abano auswählen.
Stayed 6 nights in Dec 2023

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo hotel camera confortevole,servizio ottimo
Stayed 1 night in Nov 2023

6/10 Okay

CRISTINA

Stayed 1 night in Nov 2023

8/10 Good

elda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in ottima posizione, staff cortese e disponibile, un po' datato nelle zone comuni. Piscina di medie dimensioni con un sufficiente numero di idromassaggi. Ristorante con buon assortimento di proposte, migliorabile la colazione (per i succhi e le bevande che preferisco servite) Nella nostra grande stanza ho trovato il materasso un po' duro e doccia da rinnovare ma ho intravisto altre in cui tali cambiamenti erano stati fatti.
Stayed 1 night in Nov 2023

8/10 Good

MARINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

FILIPPO

Liked: Staff & service
Eccellente servizio e cortesia … ma la struttura come la zona spa obsoleta …..con qualche accorgimento da riprovare
Stayed 2 nights in Oct 2023

4/10 Poor

mirco

Disliked: Staff & service, property conditions & facilities
Hotel un po' scarso in tutto servizi compresi
Stayed 1 night in Oct 2023

6/10 Okay

Gianluca

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Sep 2023

6/10 Okay

Giuseppe

Travelled with partner
Disliked: Staff & service
Sono stato cliente della struttura per un soggiorno di coppia durante la settimana di ferragosto. La struttura in generale è curata ma gestita male. 1. La pulizia delle stanze è effettuata in modo lento e spesso superficiale (muffe presenti attorno alla vasca e termo arredo pieno di polvere). 2. La piscina, unica e suddivisa in due ambienti, uno interno ed uno esterno dovrebbe essere presenziata da personale per evitare il cattivo uso delle attrezzature presenti. Inoltre molti angoli della piscina non risultano ben puliti. 3. Non è presente una vasca di acqua fredda per refrigerassi alla fine del ciclo termale. 4. Il servizio di ristorazione offre un buon livello di cucina ma il servizio in sala è scarso (tempi lunghi di attesa per le ordinazioni, assenza di stoviglie ai pasti, stoviglie datate e tovaglie non sempre perfettamente pulite). 5. L'aria condizionata è centralizzata e capita che si accenda rumorosamente nel cuore della notte. Le quattro stelle probabilmente sono un ricordo di un'altra epoca. E' da considerarsi un tre stelle.
Stayed 6 nights in Aug 2023

8/10 Good

Demetrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon Hotel ad Abano Terme
Hotel molto pulito e personale gentile.
Stayed 12 nights in Aug 2023

8/10 Good

CHRISTIAN, BRUXELLES

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hôtel ayant eu sa superbe dans les années passées, encore très beau mais mériterai de nombreuses rénovations et rafraichissements. Personnel de service en salle de restaurant manque de compétence, on dirait qu'ils courent dans tous les sens sans vraiment faire quelque chose, surtout au petit déjeuner! Sur six jours sur place, il y avait toujours un truc qui foirer; machine à café en panne, un autre jour le grille pain en rade, manque de couvert constant. Malgré tout, on a passé un excellent séjour ! Ah oui, à annoncer bonnets de bain dans la piscine obligatoire !!!
Stayed 5 nights in Aug 2023

6/10 Okay

Elia

Liked: Property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo in tutto..servizi top top top....colazione assortita di tutto e di piu...piscine grandissime e molto belle
Stayed 5 nights in Apr 2023

8/10 Good

Fulvio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buonasera mi è tanto piaciuta l’atmosfera è la colazione un po’ meno il servizio di sala (troppo spesso in affanno è sempre in ritardo nel rimpiazzare i piatti ) e di cucina tutto poco saporito .
Stayed 2 nights in Feb 2023

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Giulia

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Stefano

Stayed 1 night in Nov 2022

8/10 Good

Giorgio

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

8/10 Good

Enzo Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel soggiorno
Stayed 1 night in Jan 2022

10/10 Excellent

veaceslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ooo
Stayed 1 night in Dec 2021

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Es war ok
Service freundlich die Struktur ist nicht mehr ganz neu
Stayed 1 night in Sep 2021

10/10 Excellent

Belinda Katharina

Stayed 7 nights in Aug 2021