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Sure Hotel by Best Western Aberdeen

3.5 star property
Hotel in Aberdeen with 24-hour front desk and restaurant

Choose dates to view prices

Sure Hotel by Best Western Aberdeen sits in the heart of Central Aberdeen, offering travelers a warm, welcoming environment. The on-site restaurant serves delicious meals, while in-room WiFi keeps everyone connected. Guests can relax with a newspaper during their stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Coffee/tea maker

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
Desk
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
Desk
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Single Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Single Bed, Non Smoking, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 2 Single Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Single Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed, Non Smoking, Kitchenette

Highlights

Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
Desk
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Designer toiletries
Coffee/tea maker
Free bottled water
Digital channels
Desk
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
20 Summerhill Court, Aberdeen, Scotland, AB15 6TW

What's nearby

  • Aberdeen Indoor Bowling Club - 3 min walk - 0.3 km
  • Aberdeen & North-East Scotland Family History Society Centre - 10 min walk - 0.9 km
  • Aberdeen Royal Infirmary - 11 min walk - 1.0 km
  • Curl Aberdeen - 16 min walk - 1.4 km
  • Gordon Highlanders Museum - 3 min drive - 1.6 km

Getting around

  • Aberdeen Station - 11 min drive
  • Aberdeen Airport (ABZ) - 17 min drive

Restaurants

  • ‪Orange Zone Café - ‬19 min walk
  • ‪Atholl Hotel - ‬15 min walk
  • ‪Lord Byron - ‬4 min drive
  • ‪The Sportsmans Club - ‬3 min drive
  • ‪Grays Inn - ‬14 min walk

About this property

Sure Hotel by Best Western Aberdeen

Hotel near Union Square Shopping Centre
Sure Hotel by Best Western Aberdeen provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), a vending machine and a banquet hall
  • A 24-hour front desk, smoke-free property and luggage storage
  • A lift, a front desk safe and free newspapers
Room features
All guest rooms at Sure Hotel by Best Western Aberdeen include amenities, such as free WiFi, safes and free bottled water.
More amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • Flat-screen TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 10 per person
  • A restaurant

Restaurants on site

  • The Conservatory

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Summerhill Hotel Aberdeen
Best Western Summerhill Hotel
Best Western Summerhill Aberdeen
Best Western Summerhill

Frequently asked questions

Is Sure Hotel by Best Western Aberdeen pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sure Hotel by Best Western Aberdeen?

There is free parking nearby.

What time is check-in at Sure Hotel by Best Western Aberdeen?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sure Hotel by Best Western Aberdeen?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Aberdeen located?

Located in Summerhill, this hotel is within a 15-minute walk of Aberdeen Indoor Bowling Club, Aberdeen & North-East Scotland Family History Society Centre and Aberdeen Royal Infirmary. Curl Aberdeen and Rubislaw Quarry are also within 1 mile (2 km).

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Reviews

Sure Hotel by Best Western Aberdeen Reviews

8.0

Very good

8.4

Cleanliness

6.8

Location

8.4

Staff & service

7.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 172 out of 507 reviews
Rating 8 - Good. 213 out of 507 reviews
Rating 6 - Okay. 71 out of 507 reviews
Rating 4 - Poor. 28 out of 507 reviews
Rating 2 - Terrible. 23 out of 507 reviews

Reviews

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Functional hotel for a good night's kip
Stayed 1 night in Jul 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was Clean and comfortable.
Stayed 1 night in May 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Perfect for a night in aberdeen to attend a concert
Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort

Brilliant holday

Excellent service from when we arrived till ve left. Staff very helpful and friendly. Would recomend this hotel to all my friends and family. 10 out of 10.
Stayed 4 nights in Jul 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for Money

Very friendly service, well located with free parking. The corridors were unbearably hot but since there are few days like that in Scotland, I guess for most parts of the year it should be OK.
Stayed 4 nights in Jun 2023

6/10 Okay

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night on business trip. Nice room great shower. Bathroom had no shelving for toiletries. No bar or restaurant in evening so had to go out. Breakfast only continental. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a new father

I needed the hotel for a few nights while my partner and new born child were in hospital. The hotel was all the comforts of home, including a kitchen meaning I could do a proper shop and store my food in the room fridge and cook in the microwave, meaning it was one less worry for myself when I had other worries.
Stayed 4 nights in Jun 2023

10/10 Excellent

Carole Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond... Thank you
Stayed 1 night in Feb 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay. Room had a kitchenette which was useful as we could just take our own food. Bed was a little hard for my comfort and parking is open, public parking in an area of shops but was fine. Busy main road noise. But hotel was calm and comfortable in general. We only used the room and no other services.
Stayed 1 night in Jul 2023

10/10 Excellent

MARION

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

Lovely hotel, very clean, staff were friendly and welcoming. The room was a really good size with the surprise of a kitchenette in there too which was very handy for us. Lovely little welcome pack which was replenished each day. Bed was comfortable and although the hotel is on a main road it was quiet and we slept so well. Breakfast was nice (continental) but we would have liked a cooked breakfast, on saying that though there was plenty to eat. Also we did not find out the bar was not open either but again we are not big drinkers but it would have been nice to have a night cap or 2 before bed. All in all we absolutely loved staying here and would have no hesitation in staying again
Stayed 4 nights in Jul 2023

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Had to go down on hands & knees to plug in kettle,with socket under a table.
Stayed 1 night in Jul 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay as they had no rooms left and you still charged me £40.01 for this.! I am not happy
Stayed 1 night in May 2022

6/10 Okay

Peter Nils

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

All-in-all a nice hotel.

All-in-all is was a good hotel, but it was to far from City-center for me. The hotel-bar was without any atmosphere and with much to load music. Service was brilliant, but breakfast was pour.
Stayed 1 night in May 2022

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here several times and it’s always great, lovely rooms, big beds etc. friendly staff.
Stayed 1 night in May 2022

10/10 Excellent

Chi Sang

Liked: Cleanliness
Nice staffs
Stayed 1 night in May 2022

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for short stay

Rooms were great liked the hampers and water in fridge. Beds comfy and staff freindly. did feel discription of location a bit deceiving thought was closer to city centre due to wording so cost additional 4 taxi journeys.
Stayed 1 night in Apr 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service, room comfort

Clean and friendly

Hotel needs a spruce up but very clean. Staff friendly.
Stayed 1 night in Apr 2022

6/10 Okay

Debra

Liked: Cleanliness, room comfort
No issue with room cleanliness or service .. only issue was one plug socket free for kettle light and charging personal electric equipment phone laptop watch hairdryer etc
Stayed 5 nights in Apr 2022

10/10 Excellent

PAUL V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here dozens of times and it’s always great, good location and great value.
Stayed 2 nights in Apr 2022

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here, only worrying thing was wasn’t sure where to park on arrival and had to call the hotel and ask if I was in the right area.
Stayed 3 nights in Mar 2022

6/10 Okay

Andrew

Parking left me worried

For the price this hotel itself was fine - clean, friendly reception staff and the buffet breakfast was passable. However I was really worried leaving my car here - the "shopping centre" car park which I assume most people will use had warninbg signs about leaving your vehicle and contents at own risk and equally the streets round about this felt run down and you either had to park behind some industrial units or in front of run down blocks of flats. I genuinely woke up a couple of times during the night and thought about the car - and it's not even that great a car!
Stayed 1 night in Mar 2022

6/10 Okay

Edward

Liked: Cleanliness, staff & service, room comfort
Hotel was clean and staff were really friendly. The outside of the hotel was very run down looking and parking facilities weren't great. Just used the hotel for somewhere to sleep.
Stayed 2 nights in Mar 2022

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was lovely. Super comfy beds and spacious rooms. Staff were friendly and lovely. Great value for money. However the area wasn’t great, rather run down. Had to park in a shops car park behind the restaurant which didn’t seem the safest.
Stayed 2 nights in Mar 2022

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Room not completely repaired, shelf missing in bathroom. Only one electrical plug socket, computer on, no light. No food options, no chef/cook. No bar facilities, no staff. Very disappointing
Stayed 2 nights in Mar 2022