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Reviews of Comfort Inn & Suites Regional Medical Center

2.5 out of 5
Comfort Inn & Suites Regional Medical Center
6350 Directors Pkwy, Abilene, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 338 out of 720 reviews" "
Rating 8 - Good. 237 out of 720 reviews" "
Rating 6 - Okay. 87 out of 720 reviews" "
Rating 4 - Poor. 28 out of 720 reviews" "
Rating 2 - Terrible. 30 out of 720 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Mattress was good. Coffee fair.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

kellie

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Santos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff and the fact that it was close to work.
Stayed 2 nights in Apr 2024

8/10 Good

Dennis

Travelled with family
Liked: Cleanliness, amenities
Nothing special, nothing bad. Breakfast buffet was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kerry

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
I had issues. I stayed here because my mom was having surgery next door. I left my mom at the room to relax and take a bath in our handicap tub while I ran just up the road to grab something to eat. I was gone 15 to 30 minutes. Came back to my mom being in the floor because she fell 3 times trying to get out of the tub because there were no slip resistance in the tub. I was told we should have used the small rug provided but if you do that than you have nothing to keep you from slipping on the tile floor when it gets wet and slippery. I suggested that they put in slip resistant stuff in the tubs but didn't seem concerned.
Stayed 1 night in Mar 2024

10/10 Excellent

KATHERINE

Liked: Cleanliness, staff & service
.
Stayed 1 night in Feb 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from Hendricks South Hospital. Clean rooms. Hot and cold breakfast options. Staff was super nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Best place I have stayed at for this price
Stayed 1 night in Feb 2024

2/10 Terrible

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged an extra $10 for "incidentals" and $25 pet charge. That's not "pet friendly". Very misleading.
Stayed 1 night in Feb 2024

8/10 Good

Greg, Farmers Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Nice room.
Stayed 1 night in Feb 2024

8/10 Good

Donna

Stayed 1 night in Feb 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service
Hot breakfast should change instead of SAME daily! Nice and quiet.
Stayed 3 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very pleasant, helpful, and efficient! Room we were in had an adjoining door and we could hear voices and too much noise from next door all throughout the night. Our bed was very comfortable, but the thin walls or there being that door there made for not having the best sleep.
Stayed 1 night in Feb 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the bed was too soft for me
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bed was comfortable! I had a good night’s sleep!
Stayed 1 night in Jan 2024

8/10 Good

Santos

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

JE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay and most of all totally pet friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Fred

Stayed 2 nights in Jan 2024

10/10 Excellent

Walter, San Angelo

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Quick stop. Breakfast adequate.
Stayed 1 night in Jan 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
This was our 3rd time staying here. It was clean and comfortable. Staff was very nice.
Stayed 1 night in Jan 2024

8/10 Good

Bear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Barbara

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MaryJane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate and plenty of parking. Check-in was easy. Nice property.
Stayed 1 night in Dec 2023

8/10 Good

Ginni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property and hotel is good. We had no problems. It is clean and comfortable
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay again.
Hot shower. Quiet. Good breakfast. Reasonable pet fees. Heater worked. Comfy bed. Good value.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Beds are comfortable and breakfast is delicious. My favorite hotel in Abilene TX
Stayed 1 night in Dec 2023

8/10 Good

Victor

Travelled with family
Liked: Amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

michael

Business traveller
Stayed 2 nights in Dec 2023

8/10 Good

Gary

Stayed 1 night in Dec 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Tony

Travelled with family
I did not stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Will pick different Comfort property next time
Breakfast staff was pushy and borderline rude. Arrived at 845am for breakfast, was reminded 3 times by 9:05 that they closed at 930. I had a bagel, are you really THAT worried I will eat too slow? Walked by breakfast room at 9:31 and everything was broken down and locked up. Dont say you serve til 930 if you dont plan to. Change your sign to stop service earlier if your staff has no plans to allow people to eat peacefully the last 45 minutes. Behavior made other guests uncomfortable as well. Just RUDE! Front desk staff was great, super helpful 24/7. Room was very nice the 1st night, 2nd night bathroom was overtaken by ants. Ants in the sink, on the counter, in my makeup bag, on my hairbrush, toothbrush, eyeglasses, curling iron!!! DISGUSTING! Took video and showed to front desk. Front desk quickly moved me to new room, but it was 11pm at night. Didn't finish moving til midnight, just made the breakfast lady THAT much more annoying. Again, front desk agents were Awesome and did their best to apologize. I did have to wash EVERYTHING in my bathroom that was on the counter and covered in Ants. Room was great, cost was good, but no airport shuttle. Walked away feeling like that (1) night should have been free. Will choose different property next trip.
Stayed 3 nights in Nov 2023

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Billy

Stayed 1 night in Nov 2023