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Reviews of Al Diar Mina

3.5 out of 5
Al Diar Mina
Mina Rd., Po Box 44421, S/N, Abu Dhabi, Abu Dhabi

Reviews

6.8
Rating 10 - Excellent. 37 out of 180 reviews" "
Rating 8 - Good. 57 out of 180 reviews" "
Rating 6 - Okay. 41 out of 180 reviews" "
Rating 4 - Poor. 19 out of 180 reviews" "
Rating 2 - Terrible. 26 out of 180 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Charles, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for visiting Corniche Beach. Can reach Presidential Palace with bus #9 and Louvre with bus 94.
Stayed 2 nights in Jan 2024
Response from nems on 21 Mar,2024
Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Diar Mina Hotel. Our team is dedicated to providing excellent service, and your appreciation means a lot to us. We hope to welcome you back soon!

8/10 Good

Elchin

Travelled with family
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from nemia on 22 Nov,2023
Thank you for your good review!

8/10 Good

Mohammed

Business traveller
Very good compared against the price!
Stayed 1 night in Oct 2023
Response from nemia on 21 Oct,2023
Thank you Mr. Mohammed, for staying at Al Diar Mina Hotel hope to see you again..

10/10 Excellent

Gilbert

Stayed 1 night in Jun 2023

8/10 Good

Ghada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

2/10 Terrible

Abdelmagid

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from management on 8 Apr,2024
We apologize for not meeting your expectations and would appreciate more details on your concerns to improve. Your feedback is valuable, and we hope to have a chance to provide a better experience in the future. Thank you.

4/10 Poor

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Room is very dated. We were in room 501. There music noise from downstairs until after 4am. Room is dated and show had almost no hot water. And it drained out very slowly. We won’t be back.
Stayed 1 night in Feb 2023

6/10 Okay

Carlos

Travelled with group
Antiguo y de fumadores
Ubicación conveniente, edificio muy antiguo para el precio que tiene no sé si era por la fórmula 1, pero en general le falta muchas mejoras y todas las habitaciones son de fumadores algunas con más olor que otras
Stayed 1 night in Nov 2022

2/10 Terrible

Karla

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first time to check in there but I'm not so happy, since the room is too dark, few amenities, the bed is too dusty, no towels in the bathroom, no slippers in the room, there’s a lot of spiders in the bathroom, not friendly staff because I ordered food online but the security and the staff in the lobby are not allowing the delivery boy to go in my room to bring my order, and the reception is always busy on the phone. In short, I'm not so happy.
Stayed 1 night in Sep 2022
Response from Al Diar Mina Hotel Management on 18 Oct,2022
Dear Guest,Thank you for staying at Al Diar Mina Hotel. Our core value is to provide a pleasant stay experience to our guests and we are saddened finding out the inconvenience experienced during your stay. Your feedback is valuable to us and we have discussed with the team to review and take measurable action on this regard. We hope you provide us opportunity to welcome you again with a improved facilities and services.Kind regards,

10/10 Excellent

Jamila

Stayed 1 night in Jun 2022
Response from Al Diar Mina Hotel Management on 27 Jun,2022
Dear Guest, Thank you for staying with us and for providing us a perfect score of 10. We are delighted to have you as our valuable guest and we look forward to welcoming you again in the future. Kind regards,

2/10 Terrible

Arun

Stayed 1 night in Jun 2022
Response from Al Diar Mina Hotel Management on 27 Jun,2022
Dear Guest, Thank you for staying at Al Diar Mina Hotel. We hope you had a pleasant stay stay with us. Look forward to hosting you again on your next visit to Abu Dhabi. Kind regards,

8/10 Good

Jeff

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from Al Diar Mina Hotel Management on 5 May,2022
Dear Guest, Thank you for staying with us and thank you for sharing your feedback. We wish to welcome you again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

sreenath

Liked: Cleanliness
I like the Room and its a big spacious room.Reasonable price. About the staff i had a very bad experience in afternoon in chcek out time. Around 12 clock i spoke the receptionist i want to extend some more hours my stay. Sudanese Man that his agree for that and he told me to add 100 dhs and i can extend my stay at 6pm. So the deal is confirmed but unfortunately around 1.30 pm i received a call from reception he was starting to shout at me because i didn't chcek out. I noticed that he is not the person i spoke earlier he is new receptionist i think arabic old man then i told him wait i will come down to speak. When i reach to him i explained to him but he doesn't want to listen to me and he kept shout at me in front of the people. Finally he said to me he doesn't know that i spoke the other receptionist. By the way while change reliver he will hand over to him i don't know about ur hotel policies but try to trained him how to speak the customers. I really upset for him and this was first experience for me all over the hotels in uae.
Stayed 1 night in Jan 2022
Response from Al Diar Mina Hotel Management on 8 Feb,2022
Dear Valued Guest, Thank you for staying with us and for sharing your feedback. It is our aim to provide a warm hospitality experience to our guests. It is with regret that we did not achieve our goal during your stay. Your feedback has been shared with the relevant department and will take the necessary measures to avoid the similar situation in the future. We sincerely apologise for any inconvenience caused and we hope you provide us opportunity to serve you again the future for a pleasant stay experience with us. We look forward to hosting you again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Oct 2021
Response from Al Diar Mina Hotel Management on 31 Oct,2021
Dear Guest, Thank you for staying with us. Your feedback is important to us and shared with the team for further review. Kind regards,

4/10 Poor

Venkatarakesh

Disliked: Staff & service, property conditions & facilities, room comfort
Very old hotel
Disaster. Blankets and bed too much smell. No lights working inside room except bathroom.
Stayed 1 night in Sep 2021
Response from Al Diar Mina Hotel Management on 10 Oct,2021
Dear Guest, Thank you for staying with us. Your feedback is valuable to us and has been shared with the relevant departments. We are currently renovating and re-furnishing the hotel however might take some time. Apology for the inconvenience caused. Kind regards,

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all
Stayed 1 night in Sep 2021
Response from Al Diar Mina Hotel Management on 10 Oct,2021
Dear Guest, Thank you for staying with us. It is our goal to provide warm and pleasant hospitality experience to our guests and we are saddened to hear that we have not fulfilled our goal during your stay. Your feedback is valuable to us and has been shared with the team for review and action. Look forward to hosting you again. Kind regards,

8/10 Good

Mohammad Naaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's very good
Stayed 1 night in Sep 2021
Response from Al Diar Mina Hotel Management on 7 Sept,2021
Dear Guest, Thank you for staying with us and for sending your feedback on your stay experience. We look forward to welcoming you again on your next visit to Abu Dhabi. Kind regards,

4/10 Poor

Sanghoon

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Al Diar Mina Hotel Management on 4 Jul,2021
Dear Valued Guest, Thank you for taking time to provide us a review score rating. Your feedback is valuable to us and has been shared with our team for review. Kind regards,

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The quality of the beffing and bathroom was disgusting.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Mohammed Ranish

Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2021

2/10 Terrible

Khadim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad stay
Stayed 1 night in Feb 2021

6/10 Okay

Isaac

Stayed 1 night in Nov 2020

2/10 Terrible

Sunil

Disliked: Staff & service
Stayed 2 nights in Nov 2020

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My stay was amazing especially the night club inside the hotel
Stayed 1 night in Nov 2020

6/10 Okay

Jani, Dubai

Business traveller
Liked: Cleanliness, staff & service
The hotel has a good location right next to the Corniche. For the price, it was basic and good for me for a short night's stay. However the main issue is the parking. Other hotels right next door have their own parking lots or designated spots for their clients, but Al Diar Mina does not. It was rather confusing to find a spot to park overnight because most are reserved only for residents, and when I did find a spot, you have to pay per hour.
Stayed 1 night in Oct 2020

2/10 Terrible

sadik

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Saeed

Travelled with family
Disliked: Staff & service, property conditions & facilities
Need more develop
There are no facilities in the room you need to follow room service you need to call housekeeping several time to get what you need no available parking bill boy not available always
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Vinson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Rochelle

Liked: Staff & service, room comfort
Affordable stay/ Amazing staff
The room is a bit older which shows from walls, furnitures , pillows and toilet. Had a clean comfortable bed. Staffs are all very helpful and amazing receptionist. Affordable hotel, good location.
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveller

Stayed 10 nights in Jun 2020

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel happy on hotel..
Stayed 1 night in Jun 2020

10/10 Excellent

Babu Rao

Stayed 1 night in Apr 2020

8/10 Good

Hashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Wilson Idris

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of customer appreciation
Awesome!
Stayed 1 night in Mar 2020

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Lemuel

disappointed
Stayed 1 night in Feb 2020

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - right choice
Excellent service, cooperation
Stayed 1 night in Dec 2019
Response from Al Diar Mina Hotel Management on 19 Jan,2020
Dear Valued Guest, Thank you for staying with us and thank you for providing an excellent review score. We are happy that our aim to provide excellent service was achieved during your stay. Your feedback has been shared with our team to inspire us more on our daily tasks. We hope you choose to stay with us again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

Essam

Stayed 10 nights in Oct 2019
Response from Al Diar Mina Hotel Management on 11 Nov,2019
Dear Valued Guest, Thank you for staying with us. Your feedback is important to us and has been shared with our team. Kind regards,

4/10 Poor

Ms., Montreal, Quebec, Canada

Disliked: Amenities, property conditions & facilities
1. There was a cockroach in my room and bathroom. 2. The access card to my room where I stayed for 6 nights had to reactivated along with that of my husbands every 2 days...at times 2 days in a row 3. The elevator is hard to use as even when we put our access card and its activated it still doesnt take us to our floor. We needed to get help on different days for it to work. 4. I stayed on the 11th floor and every night until 3 am we could hear music playing from the bars on the first 3 floors. 5. There was no conditioner for the hair in the washrooms nore any garbage bags in any waste bins 6. The phone was dirty with dust 7. The bed board was dirty with spots of liquid throughout it 8. I was only able to find one tv channel in English, the rest were all arabic 9. The lamps needs to be replaced as well, they are full of spots of wear on their brass 10. One of the electrical outlets in our room did not work 11. Altough the reception had a scanned copy of my passport and that of my husbands ID card, on our 3rd night there we were told they dis not have my ID anymore and asked to provide our ID again. My husband was quite upset about this and went downstairs to the reception to complain and they later found it and apologized. Just not a hotel for decent clean people. It felt more like a motel and therefore they should change their name to a motel instead of hotel.
Stayed 6 nights in Oct 2019
Response from Al Diar Miina Hotel Management on 27 Oct,2019
Dear Valued Guest, Thank you for staying with us. It is our core value to provide a pleasant stay and dining experience to our guests. Regretfully, your comments are way far from the core value we have established amongst us. We valued feedback from our guests and therefore discussed the details of your comments with the concerned departments to evaluate accordingly and take further action wherever required. Kind regards,

2/10 Terrible

MA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad quality maters old with disco sounds all night very bad
Stayed 2 nights in Aug 2019
Response from Al Diar Mina Hotel Management on 21 Aug,2019
Dear Valued Guest, Thank you for staying with us. It is our aim to provide a wonderful stay experience to our guest and therefore, regret to know that we were not able to meet this aim during your stay. Your feedback is important to us and therefore discuss the details to the concerned department for review and make a note to improve our service. Kind regards,

10/10 Excellent

Sunil reddy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2019
Response from Al Diar Mina Hotel Management on 10 Jun,2019
Dear Valued Guest, Thank you for staying with us and providing a score of 10 out of 10. We hope you choose to stay with us again on your next visit to Abu Dhabi. Kind regards,

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019
Response from Al Diar Mina Hotel Management on 23 Jun,2019
Dear Valued Guest, Thank you for staying with us. Your feedback is important to us and therefore, share this with our team. Kind regards,

6/10 Okay

Abhilash

Stayed 1 night in May 2019
Response from Al Diar Mina Hotel Management on 10 Jun,2019
Dear Valued Guest, Thank you for staying with us. Your feedback is important to us and will be shared with our team. Kind regards,

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Al Diar Mina Hotel Management on 19 May,2019
Dear Valued Guest, Thank you for staying with us. Your feedback is important to us and has been shared with our team. Kind regards,

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple!
It was okay. The room Is clean and spacious.
Stayed 1 night in May 2019
Response from Al Diar Mina Hotel Management on 13 May,2019
Dear Valued Guest, Thank you for staying with us and for taking time to send feedback on your stay experience. Your feedback is important to us and will be shared with our team. We hope you choose Al Diar Mina Hotel again as your stay destination on your next visit to Abu Dhabi. Kind regards,