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Hotel Karoline

2.5 star property
Hotel in Acapulco with rooftop terrace and 24-hour front desk

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Photo gallery for Hotel Karoline

Outdoor pool, open 8:00 AM to 11:00 PM, free pool cabanas
Free WiFi, bed sheets
Free WiFi, bed sheets
Interior
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Triple Room, Multiple Beds, Smoking

Free WiFi, bed sheets

Basic Triple Room, Multiple Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Suite, Multiple Beds, Smoking, Bay View

Free WiFi, bed sheets

Family Suite, Multiple Beds, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 12
  • 6 Double Beds

View all photos for Basic Double Room, 2 Queen Beds, Smoking

Free WiFi, bed sheets

Basic Double Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Single Room, 1 Queen Bed, Smoking, Bay View

Free WiFi, bed sheets

Basic Single Room, 1 Queen Bed, Smoking, Bay View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
  • Bay view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390

What's nearby

  • Diana the Huntress - 8 min walk - 0.8 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Icacos Beach - 1 min drive - 1.5 km
  • Parque Papagayo - 2 min drive - 1.9 km
  • Papagayo Beach - 2 min drive - 2.3 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪London English Pub - ‬9 min walk
  • ‪Pizza Hut - ‬10 min walk
  • ‪Vips - ‬12 min walk
  • ‪Las Perronas - ‬10 min walk

About this property

Hotel Karoline

Hotel near La Quebrada Cliffs
Hotel Karoline provides amenities, such as a rooftop terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas
  • Luggage storage, tour/ticket information and a 24-hour front desk
Room features
All guest rooms at Hotel Karoline boast comforts, such as air conditioning, as well as
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

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7.8 out of 10, Good, 201 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco

Frequently asked questions

Does Hotel Karoline have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

Is Hotel Karoline pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Karoline?

This property doesn't offer parking.

What time is check-in at Hotel Karoline?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Karoline?

Checkout is at noon.

Where is Hotel Karoline located?

Located in Costera Acapulco, this hotel is within a 15-minute walk of Diana the Huntress, Playa El Morro and Condesa Beach. Diana Galleries Mall and Plaza Bahia are also within 1 mile (2 km).

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Hotel Karoline Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción de bajo costo

El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo. Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor. La ubicación muy buena
Stayed 4 nights in Sep 2020

6/10 Okay

Maximino

Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
Stayed 7 nights in Dec 2019

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pronto regresaremos

Excelente el personal nos atienden de maravilla
Stayed 3 nights in Nov 2019

10/10 Excellent

Erika, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 2 days and it was a very clean hotel Everyone there was so friendly and very close to the beach
Stayed 1 night in May 2019

8/10 Good

Jesús David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asco de otel

Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
No tiene agua caliente Pileta sucia Descuidado el hotel Sin cartel en la puerta,difícil de ubicar
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, limpio, buena ubicación y tranquilo.
Stayed 3 nights in Mar 2019

10/10 Excellent

Diego Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Fanny, Iguala

Liked: Cleanliness, staff & service, property conditions & facilities
La excelente atención de su personal. Sólo hay unos detalles mínimos por arreglar en baño.
Stayed 1 night in Mar 2019