Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Nilo Acapulco
Hotel Nilo
Nilo Acapulco
Hotel Nilo Hotel
Hotel Nilo Acapulco
Hotel Nilo Hotel Acapulco
Frequently asked questions
Is Hotel Nilo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Nilo?
Self-parking is free at this property.
What time is check-in at Hotel Nilo?
Check-in start time: 3 PM; check-in end time: 8 PM.
What time is check-out at Hotel Nilo?
Checkout is at noon.
Where is Hotel Nilo located?
Located in Costera Acapulco, this hotel is within a 10-minute walk of El Veladero National Park, Naval History Museum and Casa de la Cultura. Icacos Beach and Acapulco Convention Center are also within 1 mile (2 km).
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Hotel Nilo Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 135 out of 241 reviews
10 - Excellent
135
Rating 8 - Good. 74 out of 241 reviews
8 - Good
74
Rating 6 - Okay. 19 out of 241 reviews
6 - Okay
19
Rating 4 - Poor. 6 out of 241 reviews
4 - Poor
6
Rating 2 - Terrible. 7 out of 241 reviews
2 - Terrible
7
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10
Todo excelente
MARÍA EUGENIA ROJAS
Stayed 2 nights in May 2025
8/10
The front desk personnel made me feel welcome, they provided outstanding customer service
Jesus
Stayed 1 night in Dec 2024
6/10
The hotel was empty. I think I might have been the only guest. My room was upgraded to the penthouse, which was fine but not in fantastic condition. Pool was great. Just a little bit of a surreal experience, like something from the walking dead
Andy
Stayed 1 night in Nov 2024
8/10
I check in late because I do have a fly delay, a beautiful lady the works in the reception told me she will help me even if I check in late.
One night we have very heavy rain, and the roof was leaking all night, the leaking noise wake me up, call reception but hotel crew only help me with some extra towel to cover the water, but they fixed next day.
When I check out I told them I will be back.
PATRICIA
Stayed 6 nights in Jun 2023
10/10
Esta nuy limpia y ordenada
Angel
Stayed 1 night in May 2025
10/10
Está muy bien sólo falta un servicio de bar y en la piscina un poco más tarde.
Alexis Armando
Stayed 2 nights in Apr 2025
10/10
Ninguna
Cinthya
Stayed 3 nights in Mar 2025
8/10
M Philip
Stayed 4 nights in Mar 2025
10/10
La zona no es la mejor, pero es seguro, el hotel está bien!
Oscar Daniel Sanchez
Stayed 2 nights in Feb 2025
8/10
Tranquilo el lugar , solo falta que den servicio de restaurante
Aníbal Fabián
Stayed 2 nights in Nov 2024
10/10
Tania Isabel Gama
Stayed 1 night in Aug 2024
10/10
Good
Octavio
Stayed 1 night in Oct 2024
10/10
Gibran
Stayed 1 night in Sep 2024
10/10
Muchas gracias por recibirnos, la cercania al lugar que visitamos es altamente valuable
.
Lidia
Stayed 2 nights in Aug 2024
10/10
Rosy
Stayed 2 nights in Aug 2024
10/10
Verified traveller
Stayed 1 night in Jul 2024
10/10
Todo bien
Rebeca
Stayed 2 nights in Aug 2024
10/10
fidel
Stayed 1 night in Jul 2024
10/10
Yañez Fonseca
Stayed 2 nights in Jul 2024
10/10
Limpieza y funcionalidad
Julio Cesar
Stayed 1 night in Jul 2024
10/10
Ishel
Stayed 2 nights in Jun 2024
10/10
La atención muy buena, todos muy amables y olia muy rico la habitación a limpio.