Indoor pool
Check availability

Reviews of HG PALACE LODGE

2 out of 5
HG PALACE LODGE
by Goden Avenue, Accra, Greater Accra Region

Reviews

5.4
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing at all that I liked about this place! Checked in after waiting an exceptionally long time for staff. The water heater was not working. Everything is old, run down, and DIRTY!!! I then asked for a different room but I was told they were all the same. I left the property within an hour of check in and went elsewhere for accommodations! Do not book this place!
Stayed 1 night in Apr 2024

6/10 Okay

Issah Mbawin

Disliked: Amenities, property conditions & facilities
The bed was luxurious, but the lodge did not have some of the facilities the advertised online. I requested for tooth brush but none was available and no effort made to me one evening to pay for. The TV and AC have no remote control in the room, I asked for it but was never given. The breakfast is poor. Tea bags with no milk and 2. Small sizes of bread Sandwich. No restaurant meanwhile they advertised that they have.
Stayed 1 night in Apr 2024

8/10 Good

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were great
Stayed 2 nights in Feb 2024
Response from ODOGWU on 8 Mar,2024
Thank you so much for your patronage. It was a lovely experience having you around

10/10 Excellent

Pamela D

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful customer service is excellent caring and loving management staff
Response from ODOGWU on 8 Mar,2024
Thank you so much for your patronage. It was a lovely experience having you around

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in no way as depicted on the reservation site. The pool is more of a fountain and not very clean. The room was full of mosquitoes and light switches hanging. The bathroom light wasn't working (probably from said hanging switch). The room was grimy, cupboard door broken and sockets definitely outdated. Most hotels have universal sockets. I decided to forgo the breakfast as I did not feel good there
Stayed 1 night in Feb 2024
Response from ODOGWU on 8 Mar,2024
You such an irrelevant person with low sense of art who calls a beautiful swimming with site seeing attraction such as a waterfall and a dancing dolphin fountain.You come to my property to inconvenience other guest who were having a pleasant stay by your drunken self and cause damage in the room trying to justify your lunatic behavior by writing such comments

2/10 Terrible

Ali Ismail

Travelled with group
Disliked: Staff & service
Very bad no service
Stayed 5 nights in Jan 2024

4/10 Poor

Akosua Asieduwaa

Liked: Staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

ladzekpo

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and the place is not neat as seen on the internet. We were surprised.
Stayed 1 night in Dec 2023
Response from Powers on 7 Dec,2023
You are an arrogant person You paid 18 dollars for a small room and got a bigger room than what you booked and after all this you are expecting a 5 star service ….. you so not a real person …… terrible ungrateful guest ….. No hotel wishes for your kind of guestNext time book a 5star ….. you dirty human being from your out modded ship wreck of car to your lifestyle