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"We had to have our room changed because there was no heat. I was upgraded to a larger room, but we lost our view of the waterfalls. Which was significant to me. They did not charge me for the upgrade. It would have been nice if they had a coffee machine in the room. In order to get coffee in the morning, you needed to go to the hotel lobby. The heated bathroom floors were fantastic."

"Hot tubs were great. Front facing rooms have a better overall scenic view. Ana at front desk was very helpful & professional. Andrew, the manager was very courteous."

"The property was clean. Staff was responsive and helpful answering any questions. My only issue is personal. I have a sore back from a previous injury. That being said, the mattress was not the best. Overall it was a good experience though."

"Outside lights affect sleep when the curtains are very light-colored."

"Incredible view, gorgeous rooms, comfortable bed, and friendly staff."

"Very helpful stuff and good breakfast "

"Very clean rooms and a very welcoming and friendly staff!"

"Everything, what's perfect? Just how it should be. This amazing time spent there, especially the spa"

"What a fun stay. Super clean Air Stream and Rec area. Staff was really friendly and hospitable. Nice walking trail surrounds the property. Quiet while we were there (off season)."