Is The Mosaic Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mosaic Hotel?

Self-parking and valet parking are free at this property.

Does The Mosaic Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is The Mosaic Hotel located?

Located in Bole, this hotel is within a 10-minute walk of Edna Mall, Medhane Alem Church and Selam City Mall. World Bank Ethiopia and ECA Conference Center are also within 3 miles (5 km).

The Mosaic Hotel Reviews, Deals & Photos 2025

8/10 Good

Habtamu

7 Oct, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel should provide TV service for local and international news.

Stayed 11 nights in Sep 2022

10/10 Excellent

habtemariam bereket

6 Sept, 2022

Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveller

7 Feb, 2020

Disliked: Cleanliness, amenities, property conditions & facilities

Travelers beware. All the sheets and pillows have stains on it, the bathroom floor was wet upon entry, and it seemed like something was leaking. The room is general was old and not so clean. Our check-in process was not good, the manager tried two difference credit cards and the machine won’t work, so ended up asking to get on their WiFi so we can book through Expedia. The manager was hesitant because he said Expedia charges a commission. There doesn't seem to be another option, and after booking online, he was hesitant in giving us the room even with our confirmation number. The music in the garden was incredibly loud, it seems like there was a party going on, so we asked front desk when it will go until. They said probably 3AM and that all the rooms can hear music, so we wouldn't be able to switch to a room further away from the music. We have a flight to catch at 6AM the next day. Would not recommend this hotel at all.

Stayed 1 night in Feb 2020

2/10 Terrible

Marta

1 Jan, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this hotel

I had the worst experience in this hotel. After booking a room on Hotels.com and paying the sum required, the receptionist denied to let me check inn unless i paid more. He said I paid less than what they wanted to earn and he needed me to pay twice that. Redicoulessness of whole situation was that there were customers waiting for room and i think he wanted to give them my room and charge them double. After disscussing with him for hours and denying to leave, he called the manager and two other staff at the hotel and it took me probably 3h to get the room. How is it possible this hotel has four stars? No wifi, very poor breakfast and demanding a customer to pay more at the check in? Never heard somthing like this before. I hope Hotels.com will remove non professional hotels like this from his page, since we use this page alot.

Stayed 1 night in Dec 2019

8/10 Good

Andrew

6 Oct, 2019

Liked: Staff & service

Disliked: Cleanliness, amenities

Staff are great, the mininhat wasn't working, nothing really in the hotel rather than sleeping and breakfast, the location is wonderful

Stayed 4 nights in Oct 2019

4/10 Poor

YOUNGMIN

9 Jul, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

현지 물가비에 비해 싸지않은 가격이나 조식은 정말 아니었음. 청결도는 중간정도. 기타서비스는 기대하지마세요. 다만 에티오피아라서 더 나은 호텔을 찾는건 쉽지않긴합니다.

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

17 Jun, 2019

Stayed 1 night in Jun 2019

10/10 Excellent

Julius

11 Apr, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have been staying at the mosaic and they have tried to maintain the standard, but something needs to be done for the breakfast

Stayed 3 nights in Apr 2019

2/10 Terrible

Mesgana

18 Feb, 2019

Liked: Property conditions & facilities

Disliked: Staff & service

Horrible

Front desk couldn't find reservation and internet was down so couldn't even look me up!!! Arrived in Addis at 1am and they had already closed the doors so had to knock several times. Whole experiment was bad for a 4 star hotel!!!

Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

17 Dec, 2018

Disliked: Staff & service, property conditions & facilities

I stayed at this hotel because it was close to our office. I checked out early because I had to go another office location in Ethiopia. I am still trying to get a refund from the hotel almost a month later. The owner kept saying she need to talk to Finance to get me a refund and that still has not happened despite several trips to the hotel. I will not be staying there again.

Stayed 12 nights in Nov 2018

8/10 Good

Dionna

13 Dec, 2018

Liked: Cleanliness, staff & service

Stayed 1 night in Dec 2018

8/10 Good

Magne, Hamar

16 Oct, 2018

Liked: Staff & service, property conditions & facilities, room comfort

Trivsel og trygghet!

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

15 Sept, 2018

Liked: Staff & service

The road to the hotel muddy and difficult to drive and walk to the hotel

Stayed 10 nights in Sep 2018

8/10 Good

Charles

13 Sept, 2018

My stay in Addis Ababa

A very comfortable hotel, close to the Airport in Bole with easy access to restaurants, shops etc. The staff are accommodating and very helpful. I would recommend this Hotel for anyone doing business in Addis Ababa. I was only there for 3 nights, but will certainly consider the Mosaic on my next trip to Ethiopia.

Stayed 3 nights in Sep 2018

6/10 Okay

Roderick

1 Jan, 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

It was ok except that their 'queen size bed' is actually 2 single beds put together horizontally, so there's a gap right where one's backside is that slowly gets bigger throughout the night. Terrible! Also there were no towels in the room (which I only found out when I got out of the shower) and breakfast is pretty average

10/10 Excellent

Verified traveller

22 Aug, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Option in Bole Area

I travel to Ethiopia on a regular basis, this hotel is where I send first timers. The area around the hotel is the best developed in Addis Ababa

Stayed 1 night in May 2016

4/10 Poor

Lucas

5 Jul, 2017

Disliked: Staff & service

Would not Book Again

Booked a junior suite (king bed and jacuzzi) and was given a normal room. After trying to explain the booking I was shown three different rooms and finally just settled on the same room with a king bed. I was told, the description of the junior suite on hotels.com was incorrect. Breakfast buffet was cold two mornings in a row and generally whenever the hotel hosted events (twice during my stay) the kitchen was overwhelmed and you could not order anything. Some of the staff were great but not enough to make up for the general lack of effort.

Stayed 6 nights in Jun 2017

2/10 Terrible

Mohammad

16 May, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

توجد مشكله اما في الفندق أو في هوتل دتكوم لم اجد نفس المواصفات المعروضه في الموقع وذهبت ابحث عن فندق اخر ولم اكمل اقامتي في الفندق ارجو بحث هذه المشكله والرد عليا

6/10 Okay

Leanna, UAE

9 May, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Pleasant Staff

I am surprised the hotel has a four star rating. If the rating was more reflective of the facilities, I believe that I would not have been as disappointed. The rooms do not have air conditioning. Initially, we were assigned a very small room. However, when we inquired, the hotel happily and quickly upgraded to larger room free of charge. The T.V. was extremely small and the condiments were limited. The shower rod was hanging from the wall and the bathroom was extremely small. Also, almost every day, the hotel hosted a lunch and/or event which involved music which was played loudly from lunch time until evening. It was difficult to locate the hotel and due to construction, entry and exit were challenging. However, the staff was wonderful. They were very friendly and accommodating, the front desk, restaurant, and cleaning staff.

8/10 Good

Megan

2 May, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean hotel for your stay in Addis. The meals were excellent, and it was obvious the chef took pride in his work.

10/10 Excellent

Yahya

18 Apr, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd time on this hotel

Pleasant as usual

4/10 Poor

Saul, London

8 Nov, 2016

Liked: Staff & service

Disliked: Property conditions & facilities

Hardly 3*

The hotel is one year old (and that's why I chose it), but it looks much older. it is located in the middle of construction sites and even the entrance is littered with stones. The main problem was lack of internet connection. The manager said it is a national problem, but I found out that other near-by hotels did not have the same problem. The TV has only two channels and some of the time had no signal. I had a water leak from the bathtub and it was not fixed despite the good will. The breakfast was very poor, but at least I enjoyed the sunshine in the garden. the staff was nice.

10/10 Excellent

Verified traveller

4 Nov, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort in Addis

10/10 Excellent

Verified traveller

2 Nov, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Addis ababa

Good staff central location yet quiet just far enough from the street to get some good sleep

10/10 Excellent

Mohamed, Sudan

17 Oct, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Pleasant

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The Mosaic Hotel

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