Hotels in Addison Heights

"Upon my stay was able to check in early, which was a plus! Went out later and had dinner at the restaurant they played music at 8pm. When I returned to my room later that night, there was a lot of noise that sounded like sneakers in the dryer every 5 mins . Did not enjoy my night . Was able to phone the desk around 2:30 am that night and all we could come up with was old pipes in the building. Followed up aroind8:"

"Clean hotel and great staff! Great amenities. Rooms were wonderful!!"

"A beautiful historical building, but the service was poor. There is no coffee machine or fridge in the room. The cover was very thin cotton, no comforters or blankets, even though it was in early May and the temperature was in the 50s to 60s. I requested extra blankets for the second night, and the blankets they gave us were old and shaggy. One day, we requested a cleaning, but the room wasn't cleaned. And in the end, they attempted to charge us $250 extra, which was eventually dropped. "

"Not a bad hotel. Issues I encountered empty shower jell container, and water pressure. Breakfast is ok noting special but good to have. All is good otherwise."

"My experience at the hotel was amazing I would book again it was very beautiful And the staff was very nice"

"Fantastic stay"

"I had a lot of problems with this stay at Embassy suites i will be contacting corporate office I had a random guest walk in my room that the front desk gave the key. No apologies the lady at the front desk that I told about it did not want to do a incident report"

"The property was beautiful, but it was a little disappointing to walk into our room and have a really strong bleach smell. also had no idea part of the property was under construction."

"I Normally Don’t Leave Reviews, But I Feel Like This Experience Needs To Be Addressed. From The Beginning, This Stay Was Extremely Disappointing & Unprofessional. The First Room We Were Given Was Infested With Ants. Within Only About An Hour Of Being In The Room, Staff Told Us We Needed To Hurry & Eat Our Food And Throw Our Trash Away Somewhere Else As If We Caused The Problem. We Were Also Told The Ants Were “Just Nature,” Instead Of The Issue Being Properly Addressed. The Room Also Had Old Debris Left On The Floor Along With An Old Stocking Cap From Previous Guests, Which Clearly Showed The Room Had Not Been Properly Cleaned. Although Staff Did Move Us To Another Room, That Room Was Not Much Better. There Was Blood On The Sheets, Old Bobbi Pins Left On The Floor, More Debris, And The Toilet Did Not Work Properly. At That Point, It Was Very Clear That Cleanliness And Room Inspection Standards Were Severely Lacking. I Am Still Waiting To Hear Back Regarding My Refund. I Have Called And Emailed Multiple Times With Little To No Response From The Property, Which Has Made This Entire Situation Even More Frustrating. Cleanliness, Functioning Rooms, And Basic Customer Service Should Be The Bare Minimum At Any Hotel. This Entire Experience Was Unsanitary, Frustrating, And Inconvenient"