Initial impressions not good.
Arrived at 8pm, guest in front of us had been waiting 5 minutes for someone to appear at reception, after waiting another 5 minutes I rang the desk number hoping someone would appear. First guest in line had to go hunting down a member of staff. Eventually, after a 15 - 20 minutes wait we were checked in. The process itself was very efficient, swift and friendly.
We then went down to the beer garden for dinner. Overstretched staff resulted in poor, albeit friendly, service. Food was dire and very dry.
In August the lack of Aircon was a big issue.
On the plus side...immaculate hotel, so very clean, comfortable rooms and bathrooms (apart from aforesaid lack of Aircon) very friendly staff, fabulous breakfast..not to be missed!