Hotels in Agencia Municipal Santa Cruz

"Parking was great and very convenient"

"Spacious, comfortable, and exactly what you want after a long day. The rooms feel open and well-designed, and everything is super clean. The staff really makes the difference, friendly, attentive, and always ready to help without overdoing it. Overall, a solid stay that just gets it right. Would definitely come back."

"Stunning property. Lovely pool. Buffet breakfast was not accommodating for someone who doesn't eat meat. I did request a small piece of smoked salmon but was told that would be à la cart. For $40 to eat an omelette and some fruit I could have done better elsewhere but the grounds are amazing and the room and bed was very comfortable!"

"If not for the fresh fruits and yoghurt at breakfast, the stay would have been below average. The rooms lack proper ventilation, and guests are requested to keep the only small bathroom window open to allow for airflow."

"Great location in walking distance of all the main attractions in the city center. The staff was awesome and very accommodating, we also loved the view from the rooftop hot tub and also enjoyed a session in the temazcal. Only down side is that most all rooms involve going up or down stairs (with your luggage). But we saw that as a minor concern compared to the positives."

"I stayed here for 4 nights and overall had a mixed experience. First of all, the team are genuinely lovely! Everyone I interacted with was friendly, welcoming and clearly trying their best. This really stood out and made a positive difference throughout my stay. The location is also excellent, very central and walkable to everything and the price is very reasonable, which initially makes it feel like a great find and the reason I stayed for the whole 4 nights. The decor has clearly been thought about too, on the surface it’s chic and it feels like the property has a lot of potential. It seems to be a weird building (possibly an office conversion), which gives it some quirks. However, unfortunately there are some consistent issues that let it down. Cleanliness was a concern. In my initial room “Mixteca” there was visible dirt and hair on the floor and cobwebs in the bathroom. The bathroom mats were also not clean and overall it didn’t feel well maintained. I spoke to the person at reception (via WhatsApp because there was a language barrier) and was quickly moved to another room “Cañada” after raising this, which I appreciated, but some issues did still remained. The biggest ongoing issue was the bathroom in both rooms. There was a strong sewage/drain smell, particularly in the mornings, which made it unpleasant to use. Water pressure is also very poor (if you have long hair… good luck!) and hot water takes several minutes to come through."

"Totally fell in love with this hotel. Once you enter it’s peaceful and calm, with a beautiful courtyard restaurant and another courtyard open to the sky. Our room was comfortable and the bathroom was clean and newly renovated. Breakfast each day was a different menu. Highly recommend!"

"Great location the reason why I am giving 4 stars it’s because of the beds we stayed 2 nights I can not imagine have to sleep more days on that bed. It is a very cute place I would recommend it to my friends "

"Great location - walkable. Friendly and professional staff."