Agia Anna Holiday Rentals

"From the moment the taxi let us out we felt we were in good hands, all the people working at the hotel were so helpful and friendly so much so we felt like we belonged there ( and so didn’t want to leave). Everything was so clean and our room was spotless. Pool and poolside was such a lovely area to relax in overlooking the beach at Truolos with a very short option to get there, though a little steep down to the beach which was, like most of the island, a lovely place to relax. And a swim in the crystal clear water was so cathartic after the normal working drudgery in the previous months at home! Although the hotel was a little outside the area with tavernas at Truolos it was a short walk if necessary, which helped after dinner! There was also a very regular bus service all along the front operating at approx. 10 minute intervals. Food at the hotel bar was freshly made, tasty and plentiful (pizzas were far too big for one- but I tried!), with drink service good as well and all very reasonably priced. All in all I loved staying at this hotel and the island on the whole as they were both well beyond my expectations. A caution to be had though for those with lower mobility due to hillside location and change in height between pool and accommodation although there is an external lift from road level to pool and then another from pool to most of the accommodation ( I would advise communicating with Spyros if you were concerned in that respect)."

"Beautiful views.. excellent staff..great breakfast, very nice property."

"The property is beautiful. Private yard and pool. Super well-maintained. Amazing view from living area upstairs. Think ahead for food; we arrived on a Sunday in mid-May and all the markets and most of the restaurants were closed. No dining facilities on site and don’t plan on “walking into town”, as it’s about 1.5 km away and it’s a steep uphill on the way back. Communication had challenges. On the eve of my departure for Greece, I received an email with check-in instructions all in Greek requiring you to send a pre-arrival form, all in Greek, when options to do this all by phone might be limited. Due to network problem in the area, could not reach property by phone. Finally, we established contact on FB messenger and the property manager was able to call me back. When she did, she was wonderfully helpful and polite. Overall pleased, property is lovely once you get there, but do realize it’s in the middle of nowhere with a steep walk to and from the beach and town, and communications can be challenging. "

"Beautiful and quite place"

"Excellent. Warm and very helpful hosts. Right across from the tranquil sea in a quiet village. Would visit again. "

"The property was beautiful and the staff were so friendly and helpful with all details like getting a taxi and restaurant recommendations. We would definitely love to come back another time and stay longer!"

"I booked this four-star hotel for a week to celebrate my Wedding Anniversary. I am sorry to say it is not four-star and everything is old and it needs a total refurbishment. All the public areas: breakfast room- lobbies- corridors were not air conditioned because the nasty Manager would not switch it on in 40•C!! We and all the other guests could not eat the very poor breakfast in the hear. Everyone was sweating in the very sunny and unbearable room. Manager yelled at me because I complained. Everyone was afraid of the arrogant manager who only yelled and banged doors instead of switching in the aircon! I was made to pay in full before arrival-€1,400 - so I could not leave. Many tourists came out with hives over their body due to the terrible heat in the Hotel. Pool is dirty and ladder and tiles broken. Hardly any sun beds or umbrellas. Bar man won’t serve drinks and was very rude. Only four persons to staff a large four star hotel. We were totally disillusioned . I think the surly manager writes all the positive reviews! AVOID LIKE THE PLAGUE! "

"Katerina was very helpful! The boat trip she booked for us was absolutely amazing! "

"This property is beyond beautiful and far better in person than the photos which is hard to believe! Designed at a Small Luxury Hotel of the World, it certainly is deserving of such status. Stefano and the team are wonderful hosts and ensure every ask is accommodated. This is a resort to kick back and relax at. If you're looking for a location with a number of activities to do around the area, this is likely not your place. If you're looking for peace, tranquility and picture perfect views, you couldn't pick a better place. It may have just been the season or a one off but our check-out and final billing was quite unpleasant. We have still not received the final accounting bill via email despite the email address being corrected and provided again at checkout. For some reason the preauth on my Amex was not closed as a final charge requiring a second credit card and we then found out after our departure that there was still an outstanding balance. Inconvenient and options on how to clear it up were limited. Sending credit card details via chats and/or emails is not practical, safe or acceptable. I do hope they can develop some better processes in future to support the confidence and safety of their patrons' financial information. "