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Reviews of Ramada Encore by Wyndham Aguascalientes

4 out of 5
Ramada Encore by Wyndham Aguascalientes
1925 Blvd Jose Maria Chavez, Aguascalientes, AGS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 399 out of 532 reviews" "
Rating 8 - Good. 86 out of 532 reviews" "
Rating 6 - Okay. 26 out of 532 reviews" "
Rating 4 - Poor. 13 out of 532 reviews" "
Rating 2 - Terrible. 8 out of 532 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very helpful and courteous.
Stayed 4 nights in May 2024
Response from Blanca Yberri on 18 May,2024
Dear Michelle ,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Veronica, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of things within walking distance. Front desk lady attendant not as friendly but overall nice and clean hotel.
Stayed 2 nights in Apr 2024
Response from Blanca Yberri on 26 May,2024
Dear Veronica,We greatly appreciate the time you took to answer our survey and through it to be able to know a little about your experience with us. Your feedback is very important to us, as for the points of improvement, rest assured that we will take your feedback into account and be working for continuous improvement. On the part of all of us who work at Hotel Ramada Encore Aguascalientes, we wish you to return soon. CordiallyGeneral Manager

8/10 Good

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel wasn’t too close or too far away from main downtown but still there was stores and a movie theatre nearby.
Stayed 7 nights in May 2024
Response from Blanca Yberri on 25 May,2024
Dear Pablo,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Heydy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Blanca Yberri on 26 May,2024
Estimada Heydy,Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

8/10 Good

Cesar

Stayed 2 nights in Apr 2024
Response from Blanca Yberri on 18 May,2024
Estimado Cesar ,Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

8/10 Good

Joseph

Stayed 2 nights in Apr 2024
Response from Blanca Yberri on 18 May,2024
Estimado Joseph,Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Blanca Yberri on 25 May,2024
Estimado Abraham ,Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Ariel, Ciudad de Mexico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most was that personnel is very well trained and they are all very kind. Location is also very convenient.
Stayed 1 night in Apr 2024
Response from Blanca Yberri on 18 May,2024
Dear, Ariel ,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Rocio

Liked: Staff & service, amenities, property conditions & facilities
Really nice and modern. Clean and safe.
Stayed 1 night in Apr 2024
Response from Blanca Yberri on 18 May,2024
Dear , Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 2 nights in Mar 2024
Response from Blanca Yberri on 26 Mar,2024
Dear Jeffery,Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Definitely will stay again
Stayed 2 nights in Feb 2024
Response from Blanca Yberri on 26 Mar,2024
Dear Mauricio Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
los empleados fueron muy amables, estuvieron atentos a lo que necesitabamos. al cuarto le hace falta el closet.
Stayed 2 nights in Feb 2024
Response from Blanca Yberri on 26 Mar,2024
Estimada Liliana Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2024
Response from Blanca Yberri on 1 Mar,2024
Estimada Lorena ,Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024
Response from Blanca Yberri on 1 Mar,2024
Estimado Ramiro Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excelente, todo limpio y muy cómodo, el personal muy amable y atento, la próxima vez que vaya a Aguascalientes me quedaré con ellos. Muchas gracias.
Stayed 2 nights in Jan 2024
Response from Blanca Yberri on 15 Feb,2024
Estimado Mauricio Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
food
Stayed 2 nights in Dec 2023
Response from Blanca Yberri on 15 Feb,2024
Dear Jimmy,We appreciate the time it took you to answer our survey and see that your stay was enjoyable. We hope to be favored with your presence very soon, CordiallyGeneral Manager

10/10 Excellent

Maria, Arlington

Stayed 3 nights in Dec 2023
Response from Blanca Yberri on 10 Jan,2024
Estimada María Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerente General

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Blanca Yberri on 10 Jan,2024
Estimada Verónica Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerente General

10/10 Excellent

Maria, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is super clean love the full bar and restaurant. Customer service great. I had issues with my safe and was replaced in a timely manner definitely a place to keep coming back to.
Stayed 2 nights in Dec 2023
Response from Blanca Yberri on 29 Dec,2023
Dear María Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel
Response from Blanca Yberri on 15 Feb,2024
Dear Kathy.Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Aguascalientes. It is always a pleasure to receive positive feedback.I am particularly pleased that you exceed your expectations here with us. I will share your comments and your score with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel
Response from Blanca Yberri on 15 Feb,2024
Dear Kathy,We appreciate the time it took you to answer our survey and see that your stay was enjoyable. We hope to be favored with your presence very soon, CordiallyGeneral Manager

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Blanca Yberri on 29 Dec,2023
Estimado Samuel ,Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

8/10 Good

Sonia

Stayed 1 night in Oct 2023
Response from Blanca Yberri on 1 Nov,2023
Estimada Sonia Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

6/10 Okay

Maria

Liked: Property conditions & facilities
Personnel not common sense and attitude! WiFi terrible
Stayed 4 nights in Oct 2023
Response from Blanca Yberri on 1 Nov,2023
Estimada María Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia no fue del todo satisfactoria, me gustaría poder contactarla para conocer a detalle los puntos a mejorar para su próxima estancia. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Elsa, Waxhaw

Stayed 5 nights in Sep 2023

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
I like that is close to the airport, I also like the stuff and service, plus cleanest and helpful people
Stayed 2 nights in Sep 2023

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel. Close to major plants in Aguascalientes.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alastair

Stayed 1 night in Sep 2023

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa bed was dirty and and very poor mattress quality, after contacting the manager they change the mattress and provide clean sheets.
Stayed 4 nights in Aug 2023

4/10 Poor

Alberto

Stayed 2 nights in Aug 2023

10/10 Excellent

Cristobal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jul 2023

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service
Me hospedé en una Suite "relax", el piso estaba un poco flojo, no le presté atención hasta que en la noche me di cuenta que había una fuga en el techo de la habitación del baño, arriba de la tina. Esto no me dejaba dormir y tuve que llamar a recepción. La tina de hidromasaje necesita instrucciones ya que su funcionamiento no es muy deducible. Batallé un buen rato hasta que llamé a alguien de recepción y me fue a ayudar después de un buen rato en la madrugada, fue un momento muy incómodo que no me gustaría pasar de nuevo... La alberca estaba saturada y el desayuno no estuvo tan rico... Creo que conviene cuando no hay nadie en el hotel, pero no fue una muy grata experiencia. La verdad si hay mucho potencial, la habitación sí está bonita.
Stayed 1 night in Jul 2023
Response from Blanca Yberri on 1 Aug,2023
Estimado AdriánAgradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros.Su retroalimentación es muy importante para nosotros, en cuanto a los puntos de mejora, tenga por seguro que tomaremos en cuenta su comentario y estaremos trabajando para una mejora continua. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

2/10 Terrible

Juan

Stayed 1 night in Jul 2023

10/10 Excellent

edgar

Liked: Cleanliness
I liked the service
Stayed 1 night in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimado Edgar ,Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

2/10 Terrible

Maria

Stayed 2 nights in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimada María Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Juan, thornton

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2023
Response from Blanca Yberri on 1 Aug,2023
Estimado Juan Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

10/10 Excellent

Abel

Stayed 2 nights in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimado Abel Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

6/10 Okay

Dulce

Stayed 1 night in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimada Dulce Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Margarita

Stayed 2 nights in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimada Margarita Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

juan pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. I loved it
Stayed 3 nights in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimado Juan Pablo Agradecemos mucho el tiempo que se tomó en contestar nuestra encuesta y mediante la misma poder conocer un poco sobre su experiencia con nosotros. Nos da mucho gusto que hayamos logrado nuestro objetivo de que tuviera una estancia agradable, muchas gracias por sus amables calificaciones, tenga por seguro que las compartiré con el personal. Por parte de todos los que laboramos en Hotel Ramada Encore Aguascalientes deseamos que vuelva pronto.Cordialmente Gerencia General

4/10 Poor

Laura

Disliked: Cleanliness
Stayed 1 night in Jun 2023
Response from Blanca Yberri on 1 Aug,2023
Estimada Laura Apreciamos el tiempo que le tomó el habernos contestado nuestra encuesta y ver que su estancia fue agradable. Esperamos vernos favorecidos con su presencia muy pronto,Cordialmente Gerencia General

10/10 Excellent

Minerva, San Diego

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, and we had a great room...will stay here again!!
Stayed 5 nights in Apr 2023

10/10 Excellent

MINERVA

Stayed 3 nights in May 2023

10/10 Excellent

Junior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed at!! Great staff and nice clean rooms.
Stayed 5 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed here for a trip to Feria San Marcos. Very clean and new hotel in a quiete area with a Starbucks next to it. Staff was excellent!! parking is secured in a lot with lots of room for parking.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and overall fantastic.
Stayed 3 nights in Apr 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great Aguascalientes not!
Great hotel!!
Stayed 5 nights in Apr 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023