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Reviews of Hotel am Schloss Ahrensburg

3 out of 5
Hotel am Schloss Ahrensburg
Am Alten Markt 17, Ahrensburg, SH

Reviews

8.8

Excellent

Rating 10 - Excellent. 92 out of 192 reviews" "
Rating 8 - Good. 78 out of 192 reviews" "
Rating 6 - Okay. 18 out of 192 reviews" "
Rating 4 - Poor. 2 out of 192 reviews" "
Rating 2 - Terrible. 2 out of 192 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here.
Stayed 2 nights in May 2024

10/10 Excellent

Antonio, Fresno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff!!
Stayed 1 night in Jan 2024

10/10 Excellent

Hanne

Stayed 1 night in Oct 2023

10/10 Excellent

Roxane

Stayed 1 night in Jul 2023

8/10 Good

Brian

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Robert, Labenz

Stayed 1 night in Oct 2021

10/10 Excellent

Gergana

Stayed 1 night in Oct 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location with a number of bars and restaurants within easy walking distance. Plenty of parking, big, spacious room and good wifi signal.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from M.Stagen on 11 Dec,2018
Vielen Dank für Ihre positive Bewertung. Ihr Hotel am Schloss Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location
Didn't want to stay IN Hamburg but close enough for day trips. We chose Ahrensburg & Hotel am Schloss. Could not transport all luggage on a trolley from garage to room, making much more work. Room furnishings seemed dated. .

6/10 Okay

joseph, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities
Good location poor wifi
The hotel is in a really good location. The Riva resturant in the hotel staff are excellent. The 2 single beds pushed into one double & the incredibly poor wifi are the only let downs for this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carlos, Waterford, MI

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Really a good choice, but not if you are going only to Hamburg (it stays about 20min away by train). It is located in a charming small town. The hotel has a new interior, a nice outdoor area (with bar service) if you are a smoker. Rooms are small what is not unusual in Europe, but the bathroom is OK. Food is good for a reasonable price. The staff is nice and helpful. It offers free Internet and full breakfast. I will go back if in the region.

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solide mit gutem Essen und freundlichem Personal.
Solides Vorstadthotel. Gehr gutes Frühstück und nettes Personal mit norddeutscher Zurückhaltung.
Stayed 3 nights in Feb 2024

8/10 Good

Sören

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

max

Liked: Cleanliness, staff & service, property conditions & facilities
alles bestens
Stayed 3 nights in Oct 2023

10/10 Excellent

Arnim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maik

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegene Zimmer mit kleinem Balkon, sehr sauber und sehr höfliches Personal.
Stayed 2 nights in Sep 2023

10/10 Excellent

Torben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Torben Hansen Denmark
Me and my wife stay at the hotel one night. Nice people and very good food in the restaurant. For sure we will be back All over great hotel
Stayed 1 night in Sep 2023

8/10 Good

Stefan

Stayed 1 night in Sep 2023

10/10 Excellent

Myriam

Stayed 1 night in Aug 2023

10/10 Excellent

Elisa

Stayed 1 night in Aug 2023

8/10 Good

Viola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Barbro

Liked: Cleanliness, property conditions & facilities, room comfort
Undermålig frukost
Ett hotell som vi har återkommit till i många år. Läget är perfekt, om man får ett rum mot trädgården. Trevlig personal. Ett stort minus är frukosten, som innan ingick i rumspriset men numera betalas extra. Till det höga pris som gäller är frukosten undermålig. Dessutom hinner inte personalen fylla på när faten står tomma vilket gör att det blir stressigt. Vi äter numera inte frukost på hotellet.
Stayed 1 night in Aug 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für unser HAKUNA EBike Tour war es ein sehr schöner Stopp direkt am schönen Schloss Ahrensburg
Stayed 1 night in Aug 2023

6/10 Okay

Sabrina Margit

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Anders

Stayed 1 night in Aug 2023

10/10 Excellent

Sofi

Stayed 1 night in Jul 2023

8/10 Good

Klaus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines zimmer aber sonst OK
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen hotell
Fina och fräscha rum. Hela hotellet känns väldigt fräscht och modernt. Vi är jättenöjda med vår vistelse! Frukosten var magisk, fanns allt man kan önska! Trevlig personal.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Björn-Patrick

Stayed 1 night in Jun 2023

8/10 Good

Tina

Stayed 2 nights in Jun 2023

8/10 Good

Marko

Stayed 1 night in Jun 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Service war spitze; Frühstück und das Essen im Söbensteyn ausgezeichnet! Ich wollte "schnell" essen und auch dem Wunsch wurde sofort entsprochen. Für mich ein echter Tipp!!
Stayed 1 night in May 2023

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super Aufenthalt. Was absolut heraussticht, ist das Frühstück!!!! Wahnsinnig gut! Darf man sich nicht entgehen lassen.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sidsel

Liked: Staff & service, property conditions & facilities, room comfort
Valuta for pengene
Rent pænt Skøn restaurant Dejlig og overdådig morgenmad
Stayed 1 night in Apr 2023

6/10 Okay

Hannes

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok
Leider war die Matratze viel zu hart. Im Bad hätte ich mir eine bessere Beleuchtung gewünscht. Der Kaffee war prima. Alles war sehr sauber.
Stayed 1 night in Jan 2023

8/10 Good

Bernd-Rüdiger

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Barbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr gut

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Ulf

Liked: Staff & service, property conditions & facilities, room comfort
Rekommenderas
Ett härligt hotell bra frukost
Stayed 2 nights in Dec 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toll gelegen und fußläufig zu Sehenswürdigkeiten und Innenstadt. Tolles reichhaltiges Frühstück gegen Aufpreis. Die Matratzen sind allerdings leider extrem unbequem und für mein Empfinden nicht 3 Sterne Superieur Standard.
Stayed 1 night in Nov 2022

10/10 Excellent

Christin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echt angenehmer Aufenthalt 👌
Stayed 1 night in Nov 2022

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großartiges Frühstück, tolle Lage
Stayed 1 night in Sep 2022
Response from Hotel am Schloss Ahrensburg on 30 Oct,2022
Sehr veerhrte Damen und Herren,herzlichen Dank für Ihre positive und schöne Bewertung!Wir freuen uns sehr, dass Ihr Aufenthalt bei uns gefallen hat, und wir würden uns sehr freuen, Sie wieder erneut bei uns begrüßen und verwöhnen zu dürfen.Mit freundlichen GrüßenIhr Team Hotel am Schloss Ahrensburg