Reception

Reviews of Whitsunday On The Beach

3 out of 5
Whitsunday On The Beach
269 Shute Harbour Road, Airlie Beach, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 97 out of 244 reviews" "
Rating 8 - Good. 106 out of 244 reviews" "
Rating 6 - Okay. 30 out of 244 reviews" "
Rating 4 - Poor. 9 out of 244 reviews" "
Rating 2 - Terrible. 2 out of 244 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are old but clean,great location and price
Stayed 1 night in Apr 2024

8/10 Good

INGRID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and friendly helpful staff
Stayed 5 nights in Jan 2024

10/10 Excellent

Chris

Stayed 3 nights in Jan 2024

8/10 Good

Charlotte

Stayed 1 night in Jan 2024

10/10 Excellent

Brent

Stayed 1 night in Oct 2023

10/10 Excellent

Chrisanthy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greated by friends receptionist. Room was clean. Bed and pillows were very comfortable. Location is excellent. We parked the car in their secure parking atea and were able to walk everywhere.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
It was clean and basic but quite comfortable Check in/ out was easy Small kitchen with everything required
Stayed 2 nights in Sep 2023

8/10 Good

Kenny

Stayed 1 night in Oct 2023

8/10 Good

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice clean tidy place, right in the centre of town.
Stayed 1 night in Sep 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

4/10 Poor

Janie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Nola

Travelled with partner
Liked: Cleanliness, staff & service
The property was in an excellent position - close to everything. It was a bit rundown and in need of a spruce up but clean and comfortable. We were very happy to stay there.
Stayed 3 nights in Aug 2023

6/10 Okay

Tina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is very low budget basic room but the location cannot be beat
Stayed 1 night in Aug 2023

8/10 Good

Katie

Stayed 1 night in Jul 2023

8/10 Good

Jasmine

Travelled with family and small children
Liked: Staff & service
Location was worth sacrificing the luxuries- check in was a breeze & the staff were friendly & helpful. Proximity & access to the lagoon, beach and dining was amazing! Only issue was an additional door at the rear of the apartment that opened into a strange hallway/storage area that seemed to also be accessable to all the other rooms- bit creepy and made me feel a bit unsafe despite it being lockable- didn't like the 2 access points
Stayed 2 nights in Jun 2023

6/10 Okay

gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Airlie, but no housekeeping, no towel change, no interest in cleanliness generally, cockroaches in the room, sad really.
Stayed 7 nights in Jun 2023

10/10 Excellent

Tonqa

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice property, small sufficient room for my needs. Right next to Airlie Beach Lagoon! Can not get closer to the centre of Airlie! Thanks!
Stayed 1 night in May 2023
Response from Richard on 3 May,2023
Thank you and hope to see you again.

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Mary Anne, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Perfectly located close to everything! The manager is a super guy, loved being close to the lagoon. Honestly we couldn't have asked for anything more. Beds were super comfy.
Stayed 1 night in Mar 2023

10/10 Excellent

Mary Anne, Calgary

Travelled with partner
Very centrally located, good food around and shops within walking distance. Loved the Lagoon right behind us. Absolutely amazing. Staff super friendly.
Stayed 1 night in Mar 2023

8/10 Good

Allan

Stayed 1 night in Jan 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stays in Australia. This could not be more centrally located. There’s a private gate the opens up directly to the beautiful lagoon and the beach. So many tour bookings, cafes, bars, restaurants and convenience shops nearby. Manager is so friendly, it’s family run, and he offered so many local tips. He allowed us a very late check out on our last day bc my wife had a nasty migraine. We really appreciated that sir and tried to email you about it also. Highly recommend this spot for anyone young, old, single, couples, family.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like this place to be able to park and walk to everything, especially the lagoon. Very family friendly

8/10 Good

Dianne

Stayed 1 night in Jun 2022

6/10 Okay

Jodi

Travelled with group
Disliked: Amenities
Downstairs rooms need an update. Very convenient location
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Place was nice and did the job for a business trip.
Stayed 1 night in Nov 2021

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place great value for money
Stayed 1 night in Feb 2022

8/10 Good

R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2022

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Jodie

Stayed 1 night in Jan 2022

8/10 Good

Gay, King Creek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is situated right in the middle of Main St and has the lagoon & beach at its back gate. A perfect location. All rooms have a kitchen, a queen bed & 2 singles (all very comfortable). Perfect for a family. Only small thumbs down was mould in a freezer and could do with a little up date.
Stayed 3 nights in Dec 2021

8/10 Good

Bernard, Croydon North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard was always helpful to answer any questions or change a light bulb.
Stayed 7 nights in Dec 2021

8/10 Good

Susan, Kirwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best is it’s immediate proximity to the lagoon beach restaurants etc all on its doorstep
Stayed 1 night in Dec 2021

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, 30seconds to Main Street, restaurants, shops and ocean
Stayed 1 night in Dec 2021

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and easy to access when we came in late.
Stayed 2 nights in Nov 2021

8/10 Good

Emilie-Jain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

6/10 Okay

Sophia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
For the price it was ok the staff were very friendly but the place is very rundown. Location is great. Right in the Main Street.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, no fuss, basic room at good price
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Big room with a kitchenette and dining table and chairs. Lovely bed and reasonable bathroom. Hated the stairs but I am older. Laundry was easy to access. Across the road from a live music venue so a little noisy at times. Fantastic view. The back gate opens to the lagoon and the beach front. Good job crew.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot right on the lagoon. Not flash but clean. Front desk very good 😊
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice clean bathroom, lots of space
Stayed 1 night in Jun 2021
Response from Marnie on 22 Jun,2021
Thankyou for your feedback. We are pleased you enjoyed your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need to fix restroom
Stayed 1 night in Jun 2021
Response from Marnie on 22 Jun,2021
Thankyou for your feedback. We will look into this.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
The owners were awesome, helped us out when our booking elsewhere was a mess. They were very hepful with tourist info and service also
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 9 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was absolutely dirty , the fridge has mould through it the sheeting was dirty and smelt, there was a door leading into the staff area which had dirty linen and rags that they clean the rooms with, worst experience I would never recommend this hotel to anyone
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great position great staff Very noisy water pipes in room
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021