Travelers love this mountain-surrounded retreat for seamless ski-in/ski-out access. After a day on the slopes, relax in the indoor pool, steam room, and sauna. Each room offers WiFi, keeping you connected while enjoying the alpine setting.
Located in La Feclaz, Vacancéole - Les Balcons d'Aix is in the mountains and in a regional park. Thermes Chevalley and Aix-les-Bains Golf Club are worth exploring if an activity is on the agenda. Looking to enjoy an event or a match while in town? See what's going on at Congress Centre. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Les Deserts travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Vacancéole - Les Balcons d'Aix
With direct access to the slopes, Vacancéole - Les Balcons d'Aix makes guests feel at home with amenities such as a steam room and an indoor pool. Housekeeping is available on request.
Vacancéole - Les Balcons d'Aix offers 71 accommodations. Televisions come with cable channels.
Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the residence include ski-in/ski-out access, an indoor pool and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5.50 for children
Bathroom
Bathtub or shower
Entertainment
TV with cable channels
Laundry
Laundry facilities
Work spaces
Meeting rooms
Comfort
Heating
Pets
Pet friendly
One pet total
Fee: EUR 12 per pet per day
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Smoke-free property
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Luggage storage
Multilingual staff
Location highlights
In a regional park
In the mountains
Things to do
Ski storage
Ski-in/ski-out access
Mountain biking nearby
Snowmobiling nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
71 units
Bed sheets changed on request
Housekeeping (on request)
Towels (changed on request)
Policies
Check-in
Check-in start time: 5:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 75
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 11:00 AM) and Monday - Sunday (4:00 PM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s cleaning fee may apply if guests choose not to clean the accommodation prior to check-out.
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request.
Renovations and closures
The following facilities will be closed during May, April, September, October and November:
One of the swimming pools
Sauna
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 12.0 per stay
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 300 per accommodation, per stay
A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5.50 for children
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 75 (subject to availability)
Housekeeping is available for an additional fee and varies based on length of stay and unit size
Crib (infant bed) fee: EUR 12.0 per stay
Bed sheets available for a fee (or guests may bring their own)
Towels available for a fee (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Balcons d'Aix House Les serts
Balcons d'Aix Hotel
Balcons d'Aix Hotel Les Deserts
Balcons d'Aix Les Deserts
Balcons d'Aix House Les Deserts
Les Balcons d'Aix
Vacanceole Les Balcons D'aix
Vacancéole Les Balcons d'Aix
Vacancéole - Les Balcons d'Aix Residence
Vacancéole - Les Balcons d'Aix Les Deserts
Vacancéole - Les Balcons d'Aix Residence Les Deserts
Frequently asked questions
Does Vacancéole - Les Balcons d'Aix have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Vacancéole - Les Balcons d'Aix?
As of 9 Mar, 2026, prices found for a 1-night stay for 2 adults at Vacancéole - Les Balcons d'Aix on 17 Mar, 2026 start from S$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Vacancéole - Les Balcons d'Aix pet-friendly?
Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Vacancéole - Les Balcons d'Aix?
Self-parking is free at this property.
What time is check-in at Vacancéole - Les Balcons d'Aix?
Check-in start time: 5:00 PM; check-in end time: 7:00 PM. Early check-in is available for a fee of EUR 75 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Vacancéole - Les Balcons d'Aix?
Checkout is at 10 AM.
Where is Vacancéole - Les Balcons d'Aix located?
Located in the mountains, this La Feclaz residence offers ski-in/ski-out access within 16 mi (25 km) of Thermes Chevalley, Grand Cercle Casino and Congress Centre. Aix-les-Bains Golf Club is 16.3 mi (26.2 km) away.
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Reviews
Vacancéole - Les Balcons d'Aix Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.4
Location
8.2
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 45 out of 174 reviews
10 - Excellent
45
Rating 8 - Good. 91 out of 174 reviews
8 - Good
91
Rating 6 - Okay. 25 out of 174 reviews
6 - Okay
25
Rating 4 - Poor. 12 out of 174 reviews
4 - Poor
12
Rating 2 - Terrible. 1 out of 174 reviews
2 - Terrible
1
Reviews
8/10 Good
Henrik Ehlig
29 Aug, 2025
Liked: Cleanliness, communication
Helpfull staff
Nice staff and very helpfull
Henrik Ehlig
Stayed 1 night in Aug 2025
8/10 Good
Aleksander
27 Feb, 2023
Liked: Cleanliness, property conditions & facilities, communication
Simple and remote place
Aleksander
Stayed 3 nights in Feb 2023
8/10 Good
Léa
25 Sept, 2025
Liked: Cleanliness, room comfort, communication
Calme et confortable
Calme et confortable. En particulier le duplex que nous occupions.
Léa
Stayed 7 nights in Aug 2025
8/10 Good
Caroline
22 Aug, 2024
Liked: Cleanliness, room comfort, communication
Bonjour
La résidence aurait besoin dun bon rafraîchissement extérieur
(Gouttières...) sinon des que ns avons un petit problème le personnel est présent....et efficace et sympathique
La résidence est tres calme et agréable, et nous nous y sommes vraiment plus!
L'espace dans l'appartement est généreux pour un logement de station, et le parking est facile et gratuit.
La piscine, tres calme, a ravit les enfants!
L'absence de casiers a ski a été compensée par la large place des palliers environnement sécurisé de la résidence.
Nous avons trouvé un logement propre a l'arrivée et plutot bien équipé (cependant avec le minimum de couverts/vaisselle donc lave vaisselle doit tourner apres chaque repas...)
Le reception est ouverte raisonablement et l'acceuil a été plaisant, patient et professionel tant avec les parents que les enfants qui ont demandé a l'accueil de leur faire de la monnaie pour les jeux presque tous les jours!
machine a laver accessible 24h/24h
Les qq points en moins pour nous ont été :
- pas de communication sur la necessité de porter des maillots de bains en lycra au préalable et pas de vente sur place...il nous a fallu redescendre a Decathlon...quand on vient de l'étranger ce n'est pas forcément évident a anticiper.
- [as d'information préalable sur l'agencement de l'appartement pour anticiper les couchages etc
- pas de boisson/nourriture dans l'espace réception/jeux. Une machine distrutrice pourrait etre facilement installée et serait tres appreciable
- le lave vaisselle du logement lavait tres mal (filtre a nettoyer?)
- pas d'instructions pour le four/micro ondes tres difficile a utiliser...
- mobilier vieillissant meme si fonctionnel
Michel
Stayed 7 nights in Feb 2024
8/10 Good
Jeffrey
11 Feb, 2024
Liked: Cleanliness, room comfort, communication
Agréable appartement mais maintenance à améliorer
Maintenance à améliorer - la clé qui manque, le radiateur h/s, la lampe cassée, la télé qui marche mal,..
Il faudrait demander aux locateurs de signaler les pannes (petit questionnaire)… et il faudrait corriger les défauts dans la foulée.
Jeffrey
Stayed 4 nights in Feb 2024
10/10 Excellent
michael
25 Jan, 2024
Liked: Cleanliness, communication
Bien
Le confort est simple mais le personnel tellement gentil que ca merite 5 etoiles
Literie ok
Coin cuisine ok
Appartement ok
michael
Stayed 3 nights in Jan 2024
10/10 Excellent
Thi hue
3 Aug, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Super accueil, calme,l'air frais,propreté
Thi hue
Stayed 1 night in Jul 2023
10/10 Excellent
Gilmer
23 Jun, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy recomendable y buena atención
Gilmer
Stayed 1 night in Jun 2023
8/10 Good
Maryse
20 Mar, 2023
Liked: Cleanliness, room comfort, communication
Vacances en mars
Appartement bien agencé, propre et bien situé. Nous avons passé un bon séjour en mars. Seul bémol, il fait trop chaud et on ne peut pas réduire le chauffage, dommage, par contre la piscine est trop froide et trop profonde. Sinon je recommande cet établissement.
Maryse
Stayed 7 nights in Mar 2023
6/10 Okay
JEAN FRANCOIS
12 Aug, 2022
Liked: Cleanliness
Mediocre
La chambre était grande, par contre pas de frigo. Donc un peu compliqué dans ce coin de montagne où les restaurants sont chers. Par contre très bien insonorisée, par ailleurs sur 6 jours , trois sans picine pour cause de maintenance…
JEAN FRANCOIS
Stayed 6 nights in Aug 2022
8/10 Good
Audrey
11 Jul, 2022
Liked: Cleanliness, room comfort, communication
Bien pour un weekend detente à la montagne
Simple et efficace
Audrey
Stayed 1 night in Jul 2022
8/10 Good
etienne
20 Mar, 2022
Liked: Cleanliness, room comfort, communication
Séjour aux Balcons d'Aix
Etablissement aux pieds des pistes, vraiment agréable.
etienne
Stayed 1 night in Mar 2022
8/10 Good
nicolas
21 Feb, 2021
Liked: Cleanliness, communication
Studio pas confort, frigo très bruyant (on l'entend du lit, pas de séparation cuisine / coin nuit), pas d'eau suffisamment chaude pour profiter du bain. Il faut se charger de descendre les draps et les serviettes a la fin du sejour. Par contre très bien situé, parking gratuit. Pas un séjour horrible en soit mais très déçu pour le prix.
nicolas
Stayed 1 night in Feb 2021
8/10 Good
Dominique
5 Feb, 2021
Liked: Cleanliness, room comfort, communication
Rien à dire malgré les conditions sanitaires
Dominique
Stayed 3 nights in Dec 2020
4/10 Poor
Fabien
13 Jan, 2021
Disliked: Cleanliness, room comfort
Prix faible pour des prestations faibles
L'accueil a été cordial. Deuxième étage, ascenseur en panne. Draps fournis mais couverture en laine usagée dans le placard (Pas très hygiénique en pleine période COVID). Un radiateur électrique 1000w pour 20m², trop léger. Une Télévision qui ne capte que C8. Et pas de frigo, ni de coffre fort.
Le prix de 55€ la nuit pour une petite station de montagne est intéressant mais les prestations sont plus proche d'une auberge de jeunesse que d'un Hôtel.
Fabien
Stayed 3 nights in Jan 2021
10/10 Excellent
Albert
4 Jan, 2021
Liked: Cleanliness, room comfort, communication
Séjour de qualité
Séjour de qualité comme d'habitude
Albert
Stayed 1 night in Dec 2020
8/10 Good
Nicolas
2 Jan, 2021
Liked: Cleanliness, room comfort, communication
Séjour à la Féclaz
Séjour bien sympathique aux balcons d'Aix. Résidence située dans le village à proximité (5mn) de tous les commerces et restaurants. Accueil au top.
Nicolas
Stayed 3 nights in Dec 2020
10/10 Excellent
Alyssa
18 Sept, 2020
Liked: Cleanliness, room comfort, communication
Super
Parfait pour une nuit
A proximité d'aix les bains et au calme pour se ressourcer
Alyssa
Stayed 1 night in Sep 2020
4/10 Poor
Melanie
23 Aug, 2020
Disliked: Cleanliness, room comfort
à éviter
Accueil expéditif ,chambre sale ,piscine qui a une mauvaise odeur ... je déconseille et je n’y retournerais jamais
Melanie
Stayed 1 night in Aug 2020
8/10 Good
Joan, Barcelona
11 Aug, 2020
Liked: Amenities
Trato amable habitacion mejorable ,en conjunto buen hotel
Joan
Stayed 1 night in Aug 2020
8/10 Good
Bénédicte F.
18 Mar, 2020
Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Bien
Les contacts avec Abritel ont été quasi inexistants après la réservation, nous n'avons même pas reçu de contrat de location précisant les détails de la location et les prestations retenues.
Pas les coordonnées non plus du gérant. Nous n'avons donc pas reçu le dépliant expliquant les modalités du séjour, les activistes possibles....car le gérant ne nous a rien envoyé, avait-il nos coordonnées? Très décevant, la communication avec Abritel dès que le logement a été retenu et les coordonnées bancaires transmises....
Bénédicte F.
Stayed 7 nights in Feb 2020
6/10 Okay
Verified traveller
9 Mar, 2020
Disliked: Amenities
Gros problèmes d'aération des studios situés au dernier étage à causde d'une impossibilité d'ouvrir les fenêtres de toit qui sont bloqués par le froid et la neige. Ainsi, l'air est vicié et très sec. Horrible nuit!
Verified traveller
Stayed 1 night in Mar 2020
8/10 Good
Jean louis c.
24 Feb, 2020
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
aucun contact possible avec le site qui a pris la location
Impossible de modifier notre réservation pour 1 personne supplémentaire
envoyé deux mails sns jamais avoir de réponse et passé deux heures au tel ou on nous renvois d'une agence à l'autre sans que personne ne puisse rien faire ... très exaspérant
Les studios sont de très bonne taille et bien équipés.
La piscine permet de pouvoir profiter d'un moment rare dans un hôtel à la montagne.
La station de la Feclaz est le paradis du ski de fond et du biathlon car c'est la station ou il y a le plus grand domaine de fond en Europe et en prime il y a aussi du ski alpin.
C'est une station vraiment vivante avec de nombreux commerces.