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"Service at the Terrace Restaurant was amazing, the gentleman in the evening was excellent, he made great recommendations and took good care of us. The food has always been good here but the continue getting better. The winemaker/sommelier Giorgi is very charismatic and always welcomes us back in a warm manner, thank you. On room for improvement i would recommend to fix/adjust the in-room toilets flush, as water goes for way too long wasting water. As you have many foreigners coming to your place put written recommendations for the sauces as some may miss to experience the right mix of flavours, for example Tkemali with Mtsvadi or with the potatoes. Also as soon as we arrive and we were getting of our car a very unfriendly guy approached us out of nowhere, i think he was security from the main gate asking us... "gismet?" Which i believe he meant "yes? I am listening"... we told him it was not our first time and he started to wave his arms around in a very impatient manner and the ask again what we were there for. Very unpleasent and rude! He should be trained on his verbiage to rather welcome people with a smile rather than making us feel unwelcome. We love this place and we will come back, this feedback is meant for improvement of this very lovely place we enjoy very much."

"Outstanding staff and customer service. The location is fantastic and ideally located to explore and experience Paris."

"Nice hotel with nice staff. Cleanliness of the spa area should be improved"

"Very good location, excellent staff"

"The bathroom wasn’t dirty, but the tile was poor quality where I could easily slip and break my neck. Also the drain in the bathroom was missing and shower leaked on to shower floor. Also unclear how to use heater/AC. Other than that it was fine."

"Incredible location and stay!!"

"An absolutely lovely place to stay. The owner, Lali, was generous, welcoming and friendly. The room was modern and clean, with an excellent bathroom and strong air conditioning. The breakfast was fresh and delicious and I was very grateful for the strong coffee and chilled fruit. I am in Telavi occasionally and will happily return here when I am."

"The warmest welcome and absolutely lovely, dedicated staff. Our suite was beautifully appointed, bed and chairs so comfortable, and absolutely everything we needed. Loved sitting out reading by the pool. Located next to the main square which has some free parking, and convenient for all attractions, including the fantastic Badia restaurant. Breakfast at the hotel more than adequate. Dinner here (the Doli restaurant) is a delightful experience, and the staff really know their wine as well as their delicious Georgian cuisine. Oh, and they had a very friendly cat there too!"