Lobby
Check availability

Reviews of Hampton Inn Akron-South

2.5 out of 5
Hampton Inn Akron-South
880 Arlington Ridge East, Akron, OH

Reviews

8.6

Excellent

Rating 10 - Excellent. 338 out of 598 reviews" "
Rating 8 - Good. 154 out of 598 reviews" "
Rating 6 - Okay. 44 out of 598 reviews" "
Rating 4 - Poor. 35 out of 598 reviews" "
Rating 2 - Terrible. 27 out of 598 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marcie

Travelled with partner
The room was good. Quiet even though we were on the first floor with an entire baseball team. Breakfast was good but the cook did not replenish the eggs. There were never enough. Despite several conversations by several people. It did not occur
Stayed 2 nights in Apr 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Debbie

Travelled with family and small children
The staff was very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was professional, and nice. Pool was a little strong on the Chlorine, but a delight to use anyway
Stayed 1 night in Mar 2024

4/10 Poor

Shante'

Travelled with family
Liked: Staff & service
Disliked: Amenities
I had to pay 77 more dollars when checking in and wasn't expecting it. There was no phone in our room and the coffee maker was dirty. The staff was friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Rina

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were shown 2 rooms, and although the locks on the doors worked the casing over the lock on one door was missing and on the other door was taped together; the sink did not drain properly; the black-out curtains were off the rod and would not close; juice machine not working; not very good selection of food for breakfast; incense burning at front desk was over-powering.
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Beth

Disliked: Cleanliness, property conditions & facilities

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food options ran low by 7:30.
Stayed 1 night in Mar 2024

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good at the facility except the bathroom.We were located in a room with a handicap bathroom. If you're not handicapped or not using a wheelchair or a device to help a disabled individual,we noticed when standing in the shower showering the floor was slick and the water ran from the shower too a drain in the middle of the bathroom, making the bathroom floor very slippery and dangerous. There should be anti slip strips placed on the floor for safety
Stayed 1 night in Feb 2024

4/10 Poor

Lissa

Disliked: Cleanliness, staff & service, property conditions & facilities
there was used soap, tub not cleaned or scrubbed.
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Friendly hotel.
Convenient clean and welcoming. I left a few things at the front and service desk rep brought them to me.
Stayed 1 night in Feb 2024

10/10 Excellent

Zorel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place great staff
Stayed 1 night in Feb 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Alyssa

Travelled with partner
Boyfriend didn’t like it, I thought it was okay though
Stayed 1 night in Feb 2024

2/10 Terrible

Raymond

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I asked if the pool was open and told yes and only to find out it was closed for maintenance. Also lots of toenail clippings in my room. GROSS!
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding team and superbly clean.
Stayed 1 night in Jan 2024

8/10 Good

David L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Cesar

Travelled with family
Liked: Staff & service, amenities
I don't like the smell .
Stayed 1 night in Jan 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a System Update Badly
When I arrived I told them my name, they took my card, then proceeded to tell me they didn’t have my room available! How can I make a reservation if a room isn’t available! They told me that people who were staying decided to extend their stay. Ridiculous! I made the reservation you can just give up my room. Beyond pissed. Never staying at a Super 8 again.
Stayed 1 night in Dec 2023
Response from Shay on 3 Jan,2024
Thank you so much for taking the time to post a review Danielle! your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of our system that need updating. I hope you will give us another chance to make it right!

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, amenities
The first room we were in had bad plumbing and they said they would fix it while we ate dinner. We came back hours later and it was still not fixed. They moved us and that room was filled with smoke fumes from a smoker. Finally our third room was decent. In the morning there was very limited breakfast items. Nothing like in the pictures. We will not be back.
Stayed 1 night in Dec 2023
Response from Amit on 18 Dec,2023
We apologize for the inconvenience. Look forward serving you again in the near future.

6/10 Okay

Lexi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed
We stayed here again, because previously we liked the pool. Well, there was no prior information given that the pool was closed, but would be open the day that we checked out. We won’t stay here again.
Stayed 1 night in Dec 2023
Response from Amit on 14 Dec,2023
We apologize for the inconvenience. Look forward serving you again in the near future.Thank you,

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Anjelica

Business traveller
Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Harrison

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Nov 2023
Response from Shay on 25 Nov,2023
Thank you for the awesome rating and comments. We hope to see you again soon!

2/10 Terrible

Devin

Stayed 2 nights in Nov 2023

8/10 Good

Heidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location is great for me traveling to Akron for work. Great facility, clean, courteous staff.
Stayed 4 nights in Nov 2023
Response from Shay on 19 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a broken window in the first room. They quickly moved us to another room. Breakfast was great.
Stayed 2 nights in Nov 2023
Response from Shay on 18 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Barton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to the Akron Area
Very clean and large room. Excellent staff.
Stayed 1 night in Nov 2023
Response from Shay on 13 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Shay on 13 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Tory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable. Breakfast was a nice bonus.
Stayed 3 nights in Oct 2023
Response from Shay on 13 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Richard

Travelled with family, Travelled with family and small children
Friendly desk staff, complimentary breakfast could not keep up with demand, refilling pans tool too long. Indoor pool out of service disappointed grandson. Housekeeping very good; Have never been a fan of the wall mounted bulk soap/shampoo dispensers due to service issues,as our shower had no soap. Convenient location at I-77 exit with several chain stores and restaurants close by. Will stay again when I’m the area.
Stayed 3 nights in Nov 2023
Response from Shay on 15 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shay on 6 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shay on 6 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is very friendly and welcoming. Clean and pleasant surroundings
Stayed 1 night in Nov 2023
Response from Shay on 6 Nov,2023
Wow thank you for a great rating! we are so thrilled to know you enjoyed your recent stay here at the Hampton Inn Akron South. We hope to welcome you back soon.

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visit was great
Stayed 3 nights in Oct 2023
Response from Shay on 6 Nov,2023
Wow thank you for such a great review! We hope to welcome you again soon. kind regards.

10/10 Excellent

Ashfaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shay on 6 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We wish the pool would have been open but it was out of order. Everything else was great and comfortable. The area had plenty to do and eat, but we were in town for a specific event so we didn’t do a lot near the hotel.
Stayed 1 night in Oct 2023
Response from Shay on 1 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the housekeeping service problem and prevent future occurrence.

8/10 Good

Patrick, Cambridge

Stayed 1 night in Oct 2023
Response from Shay on 2 Dec,2023
Thank you for the great rating!!

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

EDWARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shay on 23 Oct,2023
Thank you for taking the time to give us your feedback! We appreciate you staying with us. We hope to see you again soon.

10/10 Excellent

Holley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Everything was clean. Location close to the highway. Staff was excellent.
Stayed 1 night in Oct 2023
Response from Shay on 18 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consistent from one Hampton inn to the next. No surprises. Clean and comfortable.
Stayed 1 night in Oct 2023
Response from Shay on 18 Oct,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Shay front office manager on 17 Oct,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and large. Staff was very friendly and efficient. We had to leave one day early due to illness of a family member and Tye, the manager, approved a refund for the second day. Was very professional and compassionate and understanding about our circumstance. We will use Hampton the next trip we go on.
Stayed 2 nights in Oct 2023
Response from Shay on 17 Oct,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Vince

Stayed 1 night in Oct 2023
Response from Shay on 6 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Shay on 15 Nov,2023
We very much appreciate your comments regarding your stay at Hampton Inn Akron South. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.