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TOP Ayla Grand Hotel

5.0 star property
Luxury hotel with full-service spa and free valet parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

TOP Ayla Grand Hotel

Photo gallery for TOP Ayla Grand Hotel

Poolside bar
Poolside bar
Premium bedding, in-room safe, desk, laptop workspace
Café
Lobby

Overview of TOP Ayla Grand Hotel

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Check out the area

Othman Bin Affan Street, PO Box 222094, Al Ain
  • Popular LocationAl Ain Mall4 min walk
  • Popular LocationAl Ain Oasis Park19 min walk
  • Popular LocationAl Ain Zoo11 min drive
  • AirportAl Ain (AAN)26 min drive
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Room options

Classic Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite (Executive)

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Classic Suite (Executive)

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 104 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Classic Suite, 2 Bedrooms

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Classic Suite, 3 Bedrooms

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 122 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

Classic Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 2 Bedrooms

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 85 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite, 1 Bedroom

cleanliness

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Al Ain

Located in Al Ain, TOP Ayla Grand Hotel is in the city centre. Al Ain National Museum and Lourans Arts are cultural highlights, and travellers looking to shop may want to visit Al Ain Mall and Al Jimi Mall. Looking to enjoy an event or a game while in town? See what's happening at Sheikh Khalifa International Stadium or Palm Sports Resort.

What's nearby

  • Al Ain Mall - 4 min walk
  • Al Ain Oasis Park - 19 min walk
  • Al Ain National Museum - 20 min walk
  • United Arab Emirates University - 6 min drive
  • Al Ain Zoo - 11 min drive

Getting around

  • Al Ain (AAN) - 26 min drive

Restaurants

  • Chili's - 3 min walk
  • L’Eto - 8 min walk
  • ستاربكس - 6 min walk
  • Paul Cafe - 3 min walk
  • NANDO's Peri-Peri Restaurant - 6 min walk

About this property

TOP Ayla Grand Hotel

Luxury hotel in a shopping district
Consider a stay at TOP Ayla Grand Hotel and take advantage of a poolside bar, a rooftop terrace and shopping on-site. Indulge in a Thai massage, a body scrub and a manicure/pedicure at Al Naeem, the on-site spa. The on-site international cuisine café, Sky 5 Cafe, features pool views and a poolside location. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a hair salon.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A 24-hour front desk, meeting rooms and multilingual staff
Room features
All 220 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with separate baths/showers and bidets
  • LED TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking space
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • In-room accessibility
  • Lift (104 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Building
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AED 69 for adults and from AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 8 PM
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
Ayla Grand Hotel
TOP Ayla Grand Hotel Hotel
TOP Ayla Grand Hotel Al Ain
TOP Ayla Grand Hotel Hotel Al Ain

Frequently asked questions

Does TOP Ayla Grand Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM to 8 PM.

How much does it cost to stay at TOP Ayla Grand Hotel?

As of 29 Mar,2024, prices found for a 1-night stay for 2 adults at TOP Ayla Grand Hotel on 1 Apr,2024 start from S$95.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TOP Ayla Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at TOP Ayla Grand Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at TOP Ayla Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at TOP Ayla Grand Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does TOP Ayla Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 600 per vehicle applies.

Where is TOP Ayla Grand Hotel located?

Located in the heart of Al Ain, this luxury hotel is within 1 mile (2 km) of Al Ain Mall, Al Ain Oasis Park and Al Ain National Museum. Lourans Arts and Sheikh Zayed Palace Museum are also within 3 miles (5 km).

TOP Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 133 reviews" "
Rating 8 - Good. 35 out of 133 reviews" "
Rating 6 - Okay. 8 out of 133 reviews" "
Rating 4 - Poor. 5 out of 133 reviews" "
Rating 2 - Terrible. 5 out of 133 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Githu, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023

10/10 Excellent

Oladoyin, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023

4/10 Poor

Mahmoud

Travelled with family
Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023

8/10 Good

Ameena

Stayed 1 night in Jul 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022

10/10 Excellent

KHARDIATA

8/10 Good

Jawhara

Stayed 1 night in May 2022

8/10 Good

Batool

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay at Ayla grand
It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022