All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi, Samir! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia.
Hi, Fatma! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
Hi, Ahmed! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Ahmed!
8/10 Good
Nessa
30 Jun,2021
Liked: Staff & service
Nessa
Stayed 1 night in Jun 2021
Response from Leo on 1 Jul,2021
Hi, Nessa! Thank you for being with us. Looking forward to your continued love and support. Regards, Alex
Very bad customer service!
I take room online Hotels.com i pay also online same website .there customer service waiting for me more than 1 ours why? I prove him received voucher book is guaranteed confirmation number everything i show him .he say always i can't give you room bcs don't show you details in ours systems why like this very poor customer service
Otherwise hotel room is very good and clean
Mohammed
Stayed 1 night in Jun 2021
Response from Cheshta on 29 Jun,2021
Hi, Mohammed! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Jacob
10/10 Excellent
Annelie
Travelled with group
17 Apr,2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Annelie
Stayed 1 night in Apr 2021
Response from Leo on 19 Apr,2021
Hi, Annelie! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex
Sorry for the hassle you faced, Ala! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Leo
Hi, Sanju! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Leo
8/10 Good
Verified traveller
29 Aug,2020
Disliked: Cleanliness
Verified traveller
Stayed 14 nights in Aug 2020
Response from Marie on 30 Aug,2020
We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Marie!
Hi, Walid! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Sara!
Hi, Shabu! We are happy to know that you liked our services. Have a pleasant day ahead. Regards, Zerine
10/10 Excellent
Verified traveller
21 Jul,2020
Verified traveller
Stayed 1 night in Jul 2020
Response from Cheshta on 21 Jul,2020
Thank you so much for the wonderful rating. Hope to serve you soon with an even more happening stay. Regards, Zerine
6/10 Okay
Shabu
9 Jul,2020
Liked: Cleanliness
Shabu
Stayed 1 night in Jul 2020
Response from Ammy on 12 Jul,2020
Hi, Shabu! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Anni.
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Elena!
Great staff, great rates, welcoming atmosphere, great location, just a couple blocks from the gorgeous mosque. And I really like that you can open the windows to catch a break from the air conditioning if you like to do so. Enjoyed my stay
Verified traveller
Stayed 2 nights in Nov 2019
Response from Adiya on 1 Dec,2019
Thanks for applauding, The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Adiya!
8/10 Good
sylvian
1 Jan,2024
sylvian
Stayed 1 night in Dec 2023
Response from Ammy on 3 Apr,2024
Hi, Sylvian! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
4/10 Poor
Jozif
29 May,2021
Jozif
Stayed 1 night in May 2021
Response from Jon on 1 Jun,2021
Hi, Jozif. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jon
Hi, Hector! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex
8/10 Good
Abdulmuhsen
21 Apr,2021
Abdulmuhsen
Stayed 1 night in Apr 2021
Response from Leo on 2 May,2021
Hi, Abdulmuhsen! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex