Search Apartments in Al Futaisi

"second time we were staying at this Shangri La. Food is absolutely beautiful here. The buffet spread is overwhelming, there is absolutely no way you can even try everything. The staff and service in general is definitely top. Rooms are clean. Overall the whole place is very welcoming and accommodating. I will definitely go back again."

"Nice room and staff were excellent"

"Everything was just amazing staff the grounds all if it will 100%be coming back "

"Staff were amazing, hotel grounds were beautiful and lots of choices for dining. Would 100% recommend."

"We came back to the W as a family this time. We had connecting track view rooms on the Marina side which also came with an accessible room for smooth disabled facilities. Staff were amazing as always from the valets, security, reception, concierge, breakfast, gym to the housekeeping staff. Everyone deserves credit for the hospitality and efficient service they provide at one of the busiest times of the year. They helped create a welcoming atmosphere at all times for groups of all ages. I’d asked for an extra single bed to be provided in one room and it wasn’t picked up from our wishlist (all the other items were though) but was brought up within 20mins despite it being 3am. We stayed over NYE so got to see the Yas Fireworks at the Etihad Arena from our room. There was music till the early hours which got a bit noisy for the kids but expected due to the branding vibe of the hotel. The window do keep some of the noise from the track and overhead planes out but this is not the place to stay if you want total tranquility for the duration of your stay. Great location for the Yas theme parks and only 1hr from Dubai Marina by car. For those wishing to get tickets to the parks, there is are discounted tickets for Person of Determination and an accompanying adult available from the parks. My daughter went on many of the rides at Warner Bros despite some concern about being denied access raised by other posts online. We didn’t get to run/cycle on the track as TrainYas was not open o"

"Excellent all the services "

"Really enjoyed "

"Outstanding service and exceptional staff Despite experiencing some inconveniences during our stay, what truly stood out was the outstanding professionalism, kindness, and commitment of the entire staff. Every issue was handled with genuine care, efficiency, and a clear willingness to help, always making us feel heard and supported. The team went above and beyond to ensure our comfort, showing a level of service that reflects true hospitality. Situations can happen anywhere, but the way the staff responds makes all the difference — and in this case, they did an excellent job. Special thanks to the management and all team members for their dedication and customer-oriented approach. This level of service makes us confident in returning and recommending the hotel without hesitation."

"Staff very kind and helpful"