Shangri-La Hotels and Resorts, Al Futaisi hotels

"Great staff. Very helpful concierge desk."

"It was as very good service and rooms are cleaned "

"Good big rooms, clean and quiet"

"The staff are very helpful would stay again"

"Although the property has gigantic proportions that make it at times unnavigable and makes it feel impersonal this is definitely an Arabian Nights palace with impeccable service and pool areas among the most beautiful in the world - with a private beach! It’s a bit far from everything else but with a unique beach front view to the newest and even more spectacular Sultan palace. I have also checked the Four Seasons which pales in comparison with this"

"They care"

"Mr. Thomas and the entire staff were extremely welcoming and accommodating. I never write reviews, but they seriously go above and beyond at this hotel. Despite it being sold out and very busy for the F1 weekend, they remember everyone, what you eat, drink etc. Never were stressed or overwhelmed and genuinely like getting to know the guests, but it in an overbearing or sales way. The rooms are very modern, hospitality are up in minutes if you need water or anything at all. Great location. Everything is ery middrn a dIt is across the street from Yas"

"More than 5 ☆ excellent staff, very clean room and everything was perfect"

"Amazing hotel and staff. The rooms are wonderful, the buffet is super, the staff are friendly, Nothing better. "