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"We came back to the W as a family this time. We had connecting track view rooms on the Marina side which also came with an accessible room for smooth disabled facilities. Staff were amazing as always from the valets, security, reception, concierge, breakfast, gym to the housekeeping staff. Everyone deserves credit for the hospitality and efficient service they provide at one of the busiest times of the year. They helped create a welcoming atmosphere at all times for groups of all ages. I’d asked for an extra single bed to be provided in one room and it wasn’t picked up from our wishlist (all the other items were though) but was brought up within 20mins despite it being 3am. We stayed over NYE so got to see the Yas Fireworks at the Etihad Arena from our room. There was music till the early hours which got a bit noisy for the kids but expected due to the branding vibe of the hotel. The window do keep some of the noise from the track and overhead planes out but this is not the place to stay if you want total tranquility for the duration of your stay. Great location for the Yas theme parks and only 1hr from Dubai Marina by car. For those wishing to get tickets to the parks, there is are discounted tickets for Person of Determination and an accompanying adult available from the parks. My daughter went on many of the rides at Warner Bros despite some concern about being denied access raised by other posts online. We didn’t get to run/cycle on the track as TrainYas was not open o"

"This was my first trip to Abu Dhabi and it was fabulous. My suite was beautiful. Great view of the pool and beach area. It was quiet and the staff was very accommodating. The resort grounds are absolutely beautiful. I took a few tours and people on the tour bus were impressed by the beauty of the property. The Chi Spa was a splendid experience. I tried the room service and dined at the bar and grill, the food was very tasty."

"Staff very kind and helpful"

"Staff making special effort in every situation, beautiful decorations and setting, perfect location, amazing views"

"Everything was fantastic!! A great experience! The staff, the hotel and everything was amazing!! "

"As a former, now retired, resort manager, I spent a lovely 8 day getaway at the hotel over the recent holiday season. I was completely impressed with the hotel facilities and thoroughly enjoyed the daily buffet breakfast but it was the staff that made my stay a truly fantastic one, because if the staff feels like 'family', the hotel feels like 'home'. In the lobby I'd like to give a special shout-out of thanks to Dana, Berna, Margaret, Gloria and the ever helpful Gul; in the breakfast restaurant a nod of appreciation to Marie and the ever lovely Letticia; up in Rays bar Emmerich was an amazing manager with Franklin keeping the guests smiling and cleaning my room I give a fond nod to Mohammed and San San who kept my sweet suite sparkling. I would recommend this hotel to friends and family and wouldn't hesitate to make a return visit- thank you all again and best wishes to the whole staff for a healthy and happy 2026! Mr. Klaus. (Room 4904)"

"This is my third time to stay at this property and I have not received a special price, but actually the price is increasing. However, the hotel is really good. I would come back again if there’s a special treatment for special customer who are visiting frequently."

"Great room with great view. Staff were excellent "

"Clean room "