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Senza Grand Santana Hotel

5.0 star property

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Photo gallery for Senza Grand Santana Hotel

Front of property
2 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Bar
  • On private beach
  • All-inclusive
  • Parking included
  • Spa

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room

Minibar, WiFi

Family Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
2 bedrooms
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room

Minibar, WiFi

Standard Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Mahmutlar Mevkii, Alanya, Antalya

What's nearby

  • Mahmutlar Beach - 2 min walk - 0.2 km
  • Mahmutlar Clock - 5 min walk - 0.5 km
  • Dimcay - 7 min drive - 7.5 km
  • Mahmutlar Recreation Area - 8 min drive - 5.3 km
  • Dimcay Waterfall - 14 min drive - 12.3 km

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 31 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Bean Of Coffee - ‬6 min walk
  • ‪Roberts Coffee Mahmutlar - ‬4 min walk
  • ‪Alanya Lider Paca - ‬3 min walk
  • ‪Hancı Pastanesi - ‬7 min walk

About this property

Senza Grand Santana Hotel

Luxury all-inclusive hotel
Consider a stay at Senza Grand Santana Hotel and take advantage of a water park, a nightclub and a beach bar. Treat yourself to a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In-room WiFi (surcharge) is available to all guests, along with a poolside bar and shopping on-site.
You'll also find perks such as:
  • 3 outdoor pools and an indoor pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Babysitting (surcharge), a billiards/pool table and coffee/tea in reception
  • A 24-hour front desk
Room features
All 307 rooms have comforts such as air conditioning, in addition to thoughtful touches such as WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Balconies and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

On-site entertainment and activities

Languages

English, German, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (EUR 2 per night)

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 1 December 2025 to 14 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for wireless Internet in public areas: EUR 2 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Grand Santana Hotel Antalya
Grand Santana Antalya
Grand Santana
Grand Santana Hotel Alanya
Grand Santana Alanya
Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive
Senza Grand Santana Alanya
Senza Grand Santana
Senza Grand Santana All Inclusive
Grand Santana Hotel All Inclusive
Senza Santana Hotel Alanya
Senza Grand Santana Hotel Hotel
Senza Grand Santana Hotel Alanya
Senza Grand Santana Hotel Hotel Alanya
Senza Grand Santana Hotel All Inclusive

Frequently asked questions

Does Senza Grand Santana Hotel have a pool?

Yes, this property has an indoor pool and 3 outdoor pools.

Is Senza Grand Santana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Senza Grand Santana Hotel?

Self-parking is free at this property.

What time is check-in at Senza Grand Santana Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Senza Grand Santana Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Senza Grand Santana Hotel?

Yes, the property is all-inclusive.

Where is Senza Grand Santana Hotel located?

Nestled on the beach, this Alanya hotel is within a 10-minute walk of Mahmutlar Beach and Mahmutlar Clock. Mahmutlar Recreation Area is 2.3 mi (3.8 km) away.

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Senza Grand Santana Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 8 out of 19 reviews

5.2/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Inna

Transportation to the hotel is difficult Food is mediocre WiFi is too expensive
Stayed 5 nights in Nov 2024

2/10 Terrible

Evan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nightmare Stay for a Business Trip

I recently stayed at Senza Grand Santana Hotel for a business trip, and it was, without a doubt, the worst hotel experience I've ever had. We booked our rooms well in advance and received a confirmation, but upon arrival, the front desk couldn't find our reservation. It took them a staggering 30 minutes just to locate it, during which the receptionist was not only rude but also clearly overwhelmed and unfriendly. The rooms were a huge disappointment – old, unappealing, and in dire need of renovation. To make matters worse, there was constant noise throughout the night, making it impossible to get a good night's sleep. Adding to our distress, we found insects in the room, which is completely unacceptable. The breakfast offered was far from satisfactory, and the overall staff attitude was unfriendly and unhelpful. This stay was a total disaster and has significantly impacted my view of Senza Grand Santana Hotel. I strongly advise against staying here, especially for business travelers who need a comfortable and reliable place to rest.
Stayed 1 night in Apr 2024

10/10 Excellent

Lyudmyla

Stayed 4 nights in May 2025

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otel personeli ilgiliydi Burhan şefim ve resepsiyon daki filiz hamıma tüm otel Çalışan personele çok teşekkür ederim animasyon daki arkadaşlarıda unutmayalım güzeldi tavsiye ediyorum
Stayed 4 nights in Oct 2023

8/10 Good

Suheyla

Liked: Cleanliness, staff & service, amenities
Goed
Stayed 2 nights in Aug 2023

2/10 Terrible

Khulood

Stayed 4 nights in Jun 2023

4/10 Poor

Hasene

Stayed 2 nights in Jun 2023

8/10 Good

rlm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Alina

Liked: Staff & service

2/10 Terrible

Seppo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hirveä meteli illalla ja yöllä pihan discosta.
Stayed 1 night in Nov 2022

8/10 Good

Mustafa kareem tuaib

Stayed 6 nights in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Alt var dårlig ved dette hotellet.Maten står til kun 2 stjerner av 5.Fantes ikke smør til frokost.Dårlig service fra personalet.Snakket nesten ikke engelsk,kun russisk og tyrkisk.Masse musikkstøy fra morgen til kveld.Roomservicen var elendig.Badet var slitt og avtrekksvifte bråket hele tiden.Dette hotellet og personalet bør oppgraderes til dagens standard.Dette er kun et russerhotell.Styr unna.
Stayed 7 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Won’t go to this Hotel again

Checked in at 2:30 a.m. on 5.8.2018. The night service desk person didn’t speak any English or German, so it was hard to communicate with him. He wanted paper coupons for the hotel, which I didn’t have. I showed him the confirmation email to which he didn’t agree. He charged immediately 14 Euro for WiFi and wanted to charge for renting a beach towel. On the whole it wasn’t a friendly check in. I thought I booked a 4 star hotel but the receptionist service wasn’t of 1 star hotel
Stayed 7 nights in Aug 2018

2/10 Terrible

selami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgrace,

disgrace, rezalet, fotoğraflara aldanmayın aklınıza gelecek er konuda tam bir rezaletler, tatili yarım bırakıp döndüm, yemekler yenecek gibi değildi.

2/10 Terrible

Ange

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hôtel non accueillant. Service client déplorable,

Lors de notre arrivée à l’hôtel vers 4h00 du matin, la personne à la réception ne nous a pas adressé une parole, il a répondu très vaguement par "oui" ou "non" et souvent "je ne sais pas" à nos questions. Il nous a donné le numéro et les cartes de nos chambres et nous a vaguement indiqué le chemin pour que nous nous y rendions seuls. Nous avons dû trouver notre chambre dans un hotel que nous connaissions pas et qui est composé de 329 chambres. Notre famille est composée de 2 adultes et 3 enfants. Avant notre départ, nous avions signalés à l'hotel que nous souhaitions une chambre communiquante. Malgré notre demande, l'hotel nous a fourni 2 chambres l'une à l'opposée de l'autre ce qui était impensable vue l'age de nos enfants (7,11 et 15 ans). Nous avons dû attendre 2 jours pour obtenir une chambre non communiquante mais l'une à coté de l'autre. Hygiène du restaurant, du snack et des bars est à signaler aux services de l’hygiène. Nous avons pris tous nos repas sur des tables, des chaises et des sols sales. A chaque repas, nous devions nettoyer nos tables nous mêmes car les serveurs (en petit nombre) ne voulait pas le faire. Les sols étaient souillés par la nourriture. Nos chaussures collaient au sols lors de nos déplacements dans le restaurant. Nous avons dû acheter des bouteilles d'eau durant tout notre séjour (14 jours) car l'hotel n'en donnait pas. La liste est encore longue et il ne reste plus assez de caractère. Merci de prendre en considération tous ces éléments

2/10 Terrible

Astrid, DK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ulækkert og gammeldags

Måske det var 4* i 70'erne, men der er intet 4* over det i dag. Der er mug og lugter samt ingen aircon (andet end på værelset). Fitness er stort set ikke eksisterende og rengøring heller ikke. Dårlig mad og kun wifi i lobbyen. Kan bestemt ikke anbefales og vi rejste efter en dag, selvom vi havde booket til 5 overnatninger.

4/10 Poor

paul

Disliked: Cleanliness, staff & service, room comfort

Good location, much too crowded and poor standards

From the moment we arrived there was disappointment, reception were not expecting us and I had to provide proof of us having paid. The room was ok but housekeeping throughout the week was very poor, I even had to track down the housekeeping trolley twice in order to get loo roll. The room was not cleaned regularly and 'clean' towels were like rags with strange stains. The worst experience was in the dining room; it was like a rugby scrum, terribly crowded and their standards of cleanliness were very poor. Floor dirty with spills and food from the day before, dirty plates, no cutlery, filthy tables, if you were lucky enough to get one. I could go on but I think that's enough, there were so many issues that I felt it would have been pointless to complain to the management on site. This was undoubtedly the worst hotel I have ever stayed at, previous experience of hotels in Alanya have been very good.