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Reviews of Hanover Bay Apartments

3.5 out of 5
Hanover Bay Apartments
3 Festing Street, Albany, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 61 reviews" "
Rating 8 - Good. 11 out of 61 reviews" "
Rating 6 - Okay. 1 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jeanette on 28 Jan,2024
Hi, Troy,Thank you for taking the time to review your stay with us at Hanover Bay Apartments.We are delighted you enjoyed your stay and wish you safe travels.Kind regardsJeanette

10/10 Excellent

Alison

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Everything you could possibly need was there. Amazing facilities. Loads of spare pillows, bedlights and excellent kitchen facilities which is really important to me. So close to shops and restaurants. Jeanette was straight on the phone when i needed to ring. Couldn't fault this stay.
Stayed 6 nights in Nov 2023
Response from Jeanette on 20 Nov,2023
Hi,Alison, Thank you for taking the time to review your stay with us at Hanover Bay Apartments, Albany.We are pleased you enjoyed your stay and found our accommodation to your liking. Safe travels.Jeanette

10/10 Excellent

Rosanne

Travelled with partner
Liked: Amenities
Lovely apartment with the owners providing a lot of additional comfortable and thoughtful items not normally available in apartments
Stayed 2 nights in Aug 2023
Response from Jeanette on 13 Aug,2023
Hi RosanneThank you for staying with us at Hanover Bay Apartments, Albany.We're so pleased you enjoyed the apartment and the little extras we try to provide for our guests.Safe travels.Jeanette

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. The townhouse had everything we needed and more.
Stayed 4 nights in Jun 2023
Response from Jeanette on 13 Aug,2023
Hi Robert We're glad you enjoyed your stay with us at Hanover Bay Apartments, we try and provide those little bits and pieces that might be needed when you are away from home.All the best to you and thank you for staying with us in Albany.Kind regardsJeanette

10/10 Excellent

Linda

Stayed 3 nights in Mar 2023

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well equipped and everything of good quality. Close to centre of town yet quiet and safe.
Stayed 3 nights in Mar 2023
Response from Jeanette on 24 Mar,2023
Thank you for taking the time to review our Lockyer townhouse at Hanover Bay Apartments Lesley.We are pleased you enjoyed your stay and hope you had a safe journey.Kind regards and best wishes.Jeanette

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was very modern and well appointed. Nice little extras like chocolate beside the bed and some staples in the kitchen. The property is well maintained and is located close to Main Street of town. Very friendly owners. Enjoyed our stay.
Stayed 3 nights in Feb 2023
Response from Jeanette on 18 Feb,2023
Thank you for taking the time to review Hanover Bay Apartments, Chery.We are pleased you enjoyed your stay and that the apartment was to your liking.Happy travels.RegardsJeanette

10/10 Excellent

Clodagh

Liked: Cleanliness, amenities, property conditions & facilities
Very good condition, excellent amenities, comfortable and clean with no communication issues.
Stayed 3 nights in Jan 2023
Response from Jeanette on 3 Feb,2023
Thank you for taking the time to review your stay with us at Hanover Bay Apartments Clodagh.We're pleased you enjoyed your stay and hope you have a safe and pleasant journey.Kind regardsJeanette

10/10 Excellent

janine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area. Nice easy walk to go out for tea at night. Very safe
Stayed 2 nights in Jan 2023
Response from Jeanette on 26 Jan,2023
Thank you for taking the time to review our apartments Janine. We are pleased you enjoyed the location and our amenities.Kind regardsJeanette & Staff

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous, clean, centrally located - couldn't ask for better!
Stayed 2 nights in Nov 2022
Response from Jeanette on 14 Nov,2022
Thank you for posting a review, Joanne. We're so pleased you enjoyed your stay in the York cottage at Hanover Bay Apartments in beautiful Albany.

10/10 Excellent

Gerardo Alonso Sanchez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean, in excellent conditions, well equipped, beautiful area and close to amenities and sites of interest
Stayed 3 nights in Oct 2022
Response from Jeanette on 2 Nov,2022
Thank you for taking the time to give some feedback Gerardo.I'm pleased you enjoyed your stay at Hanover Bay Apartments and beautiful Albany.Happy traveling.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could do with red wine glasses!
Stayed 8 nights in Jun 2022
Response from Jeanette on 7 Jul,2022
Thank you Chris, we have chosen to go with a smallish red/largish white glass to satisfy our guests. Regards Jeanette

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our York apartment was well presented, comfortable bed and recliner chairs in the lounge along with a lovely view made for a relaxing stay. After being on the road it was so handy having a washing machine and dryer. The grounds of the property were well maintained and a very convenient location to the centre of Albany.
Stayed 4 nights in Apr 2022
Response from Jeanette on 11 Apr,2022
Thank you for the positive review Cheryl, we are pleased you enjoyed your stay in the York apartment. Our cleaners are of a high standard and work hard to maintain their standards also the grounds are my husbands' pride to keep tidy and green. We hope to see you again if you come to visit Albany. Regards Jeanette

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
The single-storey York apartment was clean and comfortable, and had all the necessary amenities for our 5 night stay. Location was a comfortable walking distance to York St, but was still nice and quiet. Would definitely stay again.
Stayed 5 nights in Jan 2022
Response from Jeanette on 3 Feb,2022
Thank you for the terrific review. Our staff work hard to make your stay an enjoyable one. We hope to see you again.

10/10 Excellent

Kana, Perth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time we stayed here. Same as the last time, we stayed at the single-story cottage (York). The cottage is clean and very well equipped. We had a very pleasant stay.
Stayed 5 nights in Jan 2022
Response from Bernard on 17 Jan,2022
Dear Kana, Thank you for your review which is greatly appreciated by the staff, managers and owners of Hanover Bay Apartments. We hope you will visit Albany again in the near future.

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place for a stay, everything is provided right down to soaps and hand sanitizers.
Stayed 1 night in Jan 2022
Response from Bernard on 13 Jan,2022
Thank you, Chad for posting this review. Apart from your comments being helpful to future travellers, our staff, managers and owners pay close attention to what you and other guests say. Wishing you a great 2022,

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Well located, well equipped, designery but odd.
York is an easy walk to Albany's central shops and restaurants. It has a nice view and is well equipped. Quite designery, in some ways a bit odd - so no table (eat at a bar using high stools) and the bathroom basins and showers (two of each) are open to the bedroom (separate loo but no washing facility in it). Mixed feelings about that.
Stayed 4 nights in Dec 2021
Response from Bernard on 12 Dec,2021
Hi Kenneth, Thank you for taking the trouble to review your stay at Hanover Bay Apartments. Your thoughts are very much appreciated by staff, managers and owners, and of course, by future travelers to Albany.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the Hanover Bay apartment is in a great position.it has very good amenities, is roomy and clean. Impressed with all the hand wash and sanitiser available.
Stayed 4 nights in Oct 2021
Response from Bernard on 28 Oct,2021
Hello, Jane, and thank you for your valuable feedback. Your comments are much appreciated by staff, managers and the owners of Hanover Bay Apartments, and help us to maintain high standards.

10/10 Excellent

DEBRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property had every amenity you could think of and the location was so central with an amazing view!
Stayed 3 nights in Sep 2021
Response from Bernard on 16 Sept,2021
Thank you, Debra, for your review ... your feedback is hugely appreciated by our staff, managers and owners.

10/10 Excellent

Jari

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walking distance to shops and restaurants
Stayed 4 nights in Aug 2021
Response from BT on 2 Sept,2021
Good morning, Jari, And thank you for your review, which is much appreciated by all at Hanover Bay Apartments. Cheers, Bernard

6/10 Okay

Juliana

Liked: Cleanliness
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well equipped place in good location. We had one day no power due to local storms but apart from that it was excellent.
Stayed 3 nights in Jun 2021
Response from Bernard on 25 Jun,2021
Good morning, and thank you for your review. Feedback from our guests helps future travellers make informed decisions re their accommodation needs. it also helps owners, managers and staff to provide the facilities and services guests appreciate. I'm sorry about the power blackout, which we subsequently learned was a once in a hundred year event for the south coast. We hope to see you again when next you visit Albany ... hopefully to enjoy some of its beautiful weather.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. I will definitely stay there again.
Stayed 1 night in Jun 2021
Response from Bernard on 21 Jun,2021
Hello, and thank you for your inspiring review. We look forward to your next visit to Albany.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, great view, very nice apartment
Stayed 1 night in Jun 2021
Response from Bernard on 9 Jun,2021
Thank you for your review, which is very much appreciated by our staff, managers and owners. We hope you will make a return visit sometime in the future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Apartment with a great layout, great location, would stay here again.
Stayed 1 night in May 2021
Response from Bernard on 15 May,2021
Thank you for this review, which is greatly appreciated by our staff, managers and owners - as well as future travellers.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was modern and very well appointed. We had a lovely view of the bay and it was an easy walk into the main street of Albany where there are numerous cafes and restaurants. In addition, there were a lot of birds in the gardens, and we even saw southern brown bandicoots hopping around in the late afternoon.
Stayed 2 nights in Apr 2021
Response from Bernard on 19 Apr,2021
Thank you for such a great review. Please come again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect, beautiful modern townhouse with all the amenities.
Stayed 3 nights in Mar 2021
Response from Bernard on 16 Mar,2021
Thank you for this review, which is much appreciated by our staff and owners, and will be helpful to future travelers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The property was well located and central to the heart of Albany. Spacious, clean and well set up.
Stayed 2 nights in Mar 2021
Response from Bernard on 7 Mar,2021
Thank you for posting your review. The views of our guests are always welcomed by future travelers, as well as by our staff and owners.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
York Cottage is a delightful place to stay. It is within easy walking distance of the York Street, the Main Street of Bunbury with all the local shops. It has a beautiful view of Hanover Bay and is a well appointed cottage. Close to the train track, but trains are very infrequent and it was not an issue at all. A wonderful location to holiday.
Stayed 6 nights in Jan 2021
Response from Bernard on 26 Jan,2021
Thank you for your informative review, with comments that are sure to be helpful to future travelers looking for accommodation in Albany.

8/10 Good

Kenneth

Liked: Cleanliness, room comfort
Well located villa with ambience
Spacious, light-filled, well-designed, modern. Also well kept. Very conveniently located for access to central Albany - York Street, restaurants and pubs are an easy walk. Vancouver has views of the water in the distance, if standing up. Unfortunately its views of Mt Clarence and the port have now been built out.
Stayed 7 nights in Dec 2020
Response from Bernard on 16 Dec,2020
Thank you, Kenneth, for your review - which future guests, as well as our owners, managers and staff will very much appreciate.

10/10 Excellent

Robyn, Perth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location close to all restaurant and entertainment.
Stayed 3 nights in Nov 2020
Response from Bernard on 24 Nov,2020
Thank you, Robyn. We are delighted you enjoyed your stay, and very much appreciate the review you have posted. Come again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020
Response from Bernard on 24 Nov,2020
Thank you. All reviews are hugely appreciated.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020
Response from Bernard on 28 Oct,2020
Thank you for your review , which is much appreciated by future travelers as well as our management and staff.

10/10 Excellent

Robin, Rockingham

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Easy walk into town. Apartment was lovely and well-equipped. I cannot speak highly enough of The Vancouver. Bernard was so helpful and answered emails promptly. We look forward to visiting again.
Stayed 4 nights in Oct 2020
Response from Bernard on 10 Oct,2020
Thank you, Robin, for making the effort to review your stay with us. Reviews by our guests are the best possible feedback for future guests, and also for our managers and staff. We look forward to welcoming you back.

10/10 Excellent

Heather&Alan...

Liked: Cleanliness
Just wonderful, everything you could ever want. Great
Stayed 7 nights in Jul 2020
Response from Bernard on 1 Aug,2020
Thank you Heather & Alan for your review. Your comments are much appreciated - I will pass them on to our team at Hanover Bay Apartments.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2020
Response from Bernard on 1 Jul,2020
Thank you. It is always rewarding when guests let us know that we are providing what they most appreciate..

8/10 Good

Verified traveller

Liked: Room comfort
Albany is wonderful
Fantastic location with nice view and well appointed apartment. Only complaint was that there is building going on next door which started with a cement pour at 7am and continued throughout the day with various building and shouting noises. Not much that can be done, but we would have booked somewhere else if we had known.
Stayed 4 nights in Mar 2020
Response from Bernard on 28 Mar,2020
Good morning, Thank you very much for your review. And I am pleased to learn that in spite of the noise (which I regret, and about which I will be complaining to the builder), you were able to appreciate the nice aspects of your accommodation and its location. I do hope we can look forward to putting out the welcome mat for you at some future (quieter) time.

10/10 Excellent

Bernadette, Sydney

Travelled with partner
Liked: Cleanliness, amenities
A lovely modern clean property within walking distance to the centre of town
Stayed 2 nights in Feb 2020
Response from Bernard on 28 Feb,2020
Thank you, Bernadette, for your review. Our staff, manager and owners all strive to provide the level of excellence you have enjoyed. I hope you will visit us again.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 5 nights in Jan 2020
Response from Bernard on 28 Feb,2020
Hello, Your review has just been drawn to my attention - but better late than never, I can now thank you for taking the trouble to make a review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is superb, property is new and very thoughtfully appointed. Beautiful views over the bay. Would highly recommend.
Stayed 2 nights in Dec 2019
Response from BT on 4 Jan,2020
Thank you for this review. Fellow travelers, as well as our staff and owners greatly appreciate you taking the trouble to post a review. We hope to see you again in the future.

10/10 Excellent

Suzanne, Mornington peninsula vic australia

Travelled with family
Liked: Cleanliness, amenities
We had a great stay ,in such a lovely place .very clean and tastefully furnished, and kitchen had been provided with things wrap things and cooking ever oil for cooking. Overall a fab apartment. Would highly recommend . Suzanne
Stayed 2 nights in Dec 2019
Response from BT on 17 Dec,2019
Thank you, Suzanne, for your informative review. Having guests review accommodation is of huge assistance to future guests, and of course also helps staff, managers and owners to maintain standards. I hope you will visit us again.

10/10 Excellent

Phalinee, Perth

Travelled with partner
Liked: Cleanliness, amenities
First impression of cosy, clean and peaceful, that make us live it and definitely will come back to stay when we are in Albany
Stayed 1 night in Dec 2019
Response from BT on 16 Dec,2019
Thank you, Phalinee. I am delighted we will be seeing you again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located and modern
Vancouver is a modern, spacious, well equipped apartment. It's views are nice if not spectacular and it is an easy walk to restaurants and Albany's main street. There's accommodation for two couples but we prefer the luxury of having it to ourselves (with a bathroom each!)
Stayed 6 nights in Dec 2019
Response from BT on 15 Dec,2019
Dear Kenneth,' Thank you very much for your review. Comments by guests not only help future guests make booking decisions, but they are also of great value to staff, managers and owners.

10/10 Excellent

Rob, Perth WA

Business traveller
Liked: Cleanliness, amenities
Great location, it’s walking distance to the heart of Albany. This is my second time staying at this Apartment and I’m glad I chose it again.
Stayed 2 nights in Dec 2019
Response from BT on 4 Dec,2019
Hi Rob, and thank you for taking the time to review your stay ... much appreciated by owners, management and staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from BT on 7 Oct,2019
Thank you for your kind review, which is hugely appreciated by management, staff and owners, as well as future guests. Bernard

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Bernard on 20 Sept,2019
Thank you for your review. Owners, management and staff are grateful to receive thoughtful feedback, and it certainly help future travelers choose their accommodation.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to town and easy walking distance to everything. The bedrooms and bathrooms were well appointed, the kitchen was fantastic and well equipped. Every item we could want was available plus a spare.....paper towel, toilet paper, Chux wipes etc. Fabulous place to stay and we would come again.
Stayed 3 nights in Jul 2019
Response from BT on 15 Jul,2019
Thank you for taking the time to post this review. We look forward to welcoming you again in the not-too-distant future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the centre of Albany. Comfortable beds and well setup. I would certainly come back again.
Stayed 1 night in Jun 2019
Response from BT on 27 Jun,2019
Thank you. We appreciate very much that you have posted this review. It will certainly serve to assist other travelers in knowing what to expect at Hanover Bay Apartments.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from BT on 7 Jun,2019
Thank you for your review. We hope to welcome you again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location modern roomy, great bed, good heating
Stayed 2 nights in May 2019
Response from BT on 16 May,2019
Thank you for your review. The owners, management and staff of Hanover Bay Apartments strive to deliver guest satisfaction. It is most rewarding to learn that we are succeeding.