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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
Pet-friendly hotel connected to a shopping centre in Albany with free breakfast

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Restaurant
Living area
Exterior
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly
The current price is S$219
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 11 of 11 rooms

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • Sleeps 6
  • 2 Queen Beds
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About the area

Map
1651 Western Avenue, Albany, NY, 12203

What's nearby

  • Crossgates Mall - 5 min walk - 0.4 km
  • University at Albany - 3 min drive - 2.6 km
  • Colonie Center Mall - 5 min drive - 4.7 km
  • Albany Medical Center - 10 min drive - 10.4 km
  • The Egg - 11 min drive - 11.4 km

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany, NY (ALB-Albany Intl.) - 9 min drive

Restaurants

  • ‪The Standard Restaurant and Lounge - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Cinnabon - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

Hotel near Crossgates Mall
You can look forward to a free breakfast buffet, dry cleaning/laundry services and a fireplace in reception at Homewood Suites by Hilton Albany Crossgates Mall, NY. Active travellers can enjoy basketball at this hotel. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Express check-out, outdoor furniture and a water dispenser
  • A banquet hall, a front desk safe and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 96 rooms have comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 49-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and kitchens

Languages

English

Similar properties

Exterior

Staybridge Suites Albany Wolf Rd-Colonie Center by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
9.2 out of 10, Wonderful, 1,010 reviews
The price is S$209
includes taxes & fees
29 Jun - 30 Jun
Staybridge Suites Albany Wolf Rd-Colonie Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of 28 Jun, 2025, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on 30 Jun, 2025 start from S$219.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Homewood Suites by Hilton Albany Crossgates Mall, NY pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Self-parking is free at this property.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Checkout is at noon.

Where is Homewood Suites by Hilton Albany Crossgates Mall, NY located?

Situated in Albany, this hotel is 0.2 mi (0.4 km) from Crossgates Mall and 2.4 mi (3.9 km) from University at Albany. Albany NanoTech Complex and Albany Pine Bush Preserve are also within 3 miles (5 km).

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Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 263 out of 414 reviews
Rating 8 - Good. 79 out of 414 reviews
Rating 6 - Okay. 30 out of 414 reviews
Rating 4 - Poor. 24 out of 414 reviews
Rating 2 - Terrible. 18 out of 414 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Great service
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Nice hotel. Close to shopping and colleges
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025

8/10 Good

Ledina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice room. Staff service is great
Stayed 1 night in May 2025

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as discribed
Stayed 1 night in May 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, comfy hotel, delicious breakfast
Stayed 1 night in Jan 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the highway and mall.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with outstanding Staff

Outstanding staff and very friendly and helpful. Beautiful Facilty! Next door to the Mall and great restaurants is a plus. Pillows were very uncomfortable and need updating.
Stayed 2 nights in Nov 2024

10/10 Excellent

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I got for my family of 6 was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it had 2 breakfast areas to choose from. Our room was ready even though we were a little early for check in. The staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, spacious, comfortable. Nice pool great breakfast - would definitely recommend & stay again ourselves.
Stayed 1 night in May 2023

10/10 Excellent

ofri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vsevolod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great breakfast.

Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area, nice property
Stayed 1 night in May 2023

10/10 Excellent

Patrick Kennedy Latour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome lobby area and play area for the kids. We will definitely stay here again.
Stayed 7 nights in Aug 2022

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfortable
Stayed 1 night in Dec 2022

10/10 Excellent

Robert Lathrop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and well appointed.
Stayed 1 night in Mar 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great! Staff were friendly and service was efficient. Rooms were clean and spacious.
Stayed 1 night in Jul 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time here the room was very nice and clean.
Stayed 7 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great stay! We love this hotel and stay here every time we travel for soccer tournaments and long drives. The first room was dirty but a quick switch to a different room was great!
Stayed 1 night in Jul 2023

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception desk girls are so friendly! We also love the common areas, very cute and fun for the kids and adults!
Stayed 1 night in Feb 2023