Albany Resorts

"Not really"

"I had a stay here on Thursday. I was there for a conference and checked in early. I put my things in the fridge for when the I returned. When I returned at 5 the fridge had been emptied which contained drinks and a rather nice bottle of wine. When o spoke with the front desk they said they cleaned the room. I asked why would you clean a room that was just checked into an hour before. I demanded my things and they said it would take over and hour. When I demanded my things in 20 minutes the figured things out. I do not understand why you would go into someone’s room and remove something after they have checked in. Terrible response to my compliant as well."

"Nice staff and fresh breakfast"

"Nice, clean room - staff friendly and served my needs to be close to the airport with convenient shuttle."

"Coffe was hot and there were several breakfast options ."

"The room was overheated to the point that sleeping was difficult. Another family complained about the same thing. My credit card was charged twice for $50 more than the price I was given, and given a receipt for. I called and the manager said the second charge was an error; the first was a hold that would be removed and the correct charge substituted. Overall, I probably won't stay there again."

"I would have given it a five out of five but nowhere did I see and nor was I told there is no parking there and you have to pay a valet $20 a night to park"

"We arrived early and were greeted by Ed at the front desk. He went out of his way to accommodate us. His demeanor was very positive and professional. He is a definite asset to your staff."

"Clean, convenient, comfortable. "