Find Cat & Dog Friendly Hotels in Alcala de Henares from S$95

"The hotel is marketed as luxury, but the reality falls far short. The photos are misleading, while they look impressive online, the actual property feels outdated, with old furniture, low-quality windows, and a worn balcony that make the place seem decades behind. Soundproofing is poor, so noise is easily heard throughout the room. The pool is also advertised, yet it’s only open for a few months a year, which makes its promotion misleading for most guests. The gym setup is another issue. The pull-up bar is positioned too close to the ceiling, leaving no proper clearance and making it unusable without risking hitting your head. I had to go to a nearby park just to do a basic workout. For a budget hotel, some of this might be acceptable, but not at the prices this place charges. The overall experience simply doesn’t justify the cost or the expectations they set. Disappointing stay"