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Reviews of Tolip Alexandria

5 out of 5
Tolip Alexandria
252, Moustafa Kamel, Corniche Road, Alexandria

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 562 reviews" "
Rating 8 - Good. 174 out of 562 reviews" "
Rating 6 - Okay. 87 out of 562 reviews" "
Rating 4 - Poor. 48 out of 562 reviews" "
Rating 2 - Terrible. 67 out of 562 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ghada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience
Stayed 4 nights in Feb 2024
Response from Hotel Management on 2 Mar,2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

10/10 Excellent

Khaled

Stayed 2 nights in Jan 2024
Response from Hotel management on 2 May,2024
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Terrible

Rafik, redlands

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids
Stayed 1 night in Jan 2024
Response from Hotel Management on 20 Feb,2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to "winter" though it was quite hot when i was there. very disappointing.
Stayed 4 nights in Dec 2023
Response from Hotel Management on 20 Feb,2024
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service

8/10 Good

Elia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Compare to four-star hotels. Convenient. Great location.
Stayed 2 nights in Dec 2023
Response from Hotel Management on 5 Jan,2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view
Stayed 2 nights in Dec 2023
Response from Hotel Management on 5 Jan,2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

10/10 Excellent

tahia, Sherwood

Stayed 1 night in Dec 2023
Response from Hotel Management on 5 Jan,2024
Dear Guest We would like to thank you for the pleasant feedback ,it makes us happy that you enjoy your stay with us. We are indeed at the disposal of our guest to make their stay enjoyable. We look forward to seeing you again

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .
Response from Hotel management on 9 Dec,2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

2/10 Terrible

Yacout

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Hotel Management on 20 Oct,2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

6/10 Okay

Sherif Fouad Mahmoud

.
Stayed 5 nights in Oct 2023
Response from Hotel Management on 14 Oct,2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

4/10 Poor

George

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and staff. Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.
Stayed 7 nights in Sep 2023
Response from Hotel Management on 28 Sept,2023
Dear Guest We are sorry to hear that you had a negative experience at our hotel. We strive to provide exceptional service to all our guest and we apologize to fell short in your stay We are grateful for your feedback and we will use it to improve our service.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Hotel Management on 9 Aug,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Terrible

George

Stayed 2 nights in Jul 2023
Response from hotel Management on 17 Jul,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Excellent

Sary

Travelled with family
Liked: Cleanliness
Good
Stayed 6 nights in May 2023
Response from hotel Management on 13 Jun,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Terrible

Rimah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians
Stayed 2 nights in May 2023
Response from hotel Management on 26 May,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to most attractions ,located at the heart of the city
Stayed 1 night in May 2023
Response from hotel Management on 11 May,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Terrible

Jes

Stayed 3 nights in Apr 2023
Response from hotel Management on 22 May,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Excellent

Angelica M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big hotel
The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.
Stayed 2 nights in Apr 2023
Response from hotel Management on 17 Apr,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

4/10 Poor

Sami

Stayed 2 nights in Mar 2023
Response from hotel Management on 29 Mar,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

10/10 Excellent

Mostafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.
Stayed 1 night in Mar 2023
Response from hotel Management on 20 Mar,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit

10/10 Excellent

Abdel Galil

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from hotel Management on 16 Mar,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

2/10 Terrible

Nasir

Booked online no mention of extra charge
Stayed 1 night in Jan 2023
Response from hotel Management on 3 Feb,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 Terrible

Moustafa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from tolip Management on 14 Jan,2023
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 Excellent

Randa

Stayed 3 nights in Oct 2022

10/10 Excellent

Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and professional staff, great location, great view, great food and service.
Stayed 1 night in Oct 2022
Response from hotel Management on 22 Oct,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

2/10 Terrible

LAURA, Portsmouth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!
Stayed 3 nights in Sep 2022
Response from hotel Management on 7 Oct,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

2/10 Terrible

Omayra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on. Avoid this hotel.
Stayed 1 night in Sep 2022
Response from hotel Management on 6 Oct,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Excellent

Fady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was fantastic
Stayed 2 nights in Aug 2022
Response from hotel Management on 3 Sept,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls
Stayed 2 nights in Aug 2022
Response from hotel Management on 30 Aug,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

4/10 Poor

Ahmed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.
Stayed 2 nights in Aug 2022
Response from hotel Management on 13 Oct,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea view & super staff in the heart of Alex
A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)
Stayed 3 nights in Aug 2022
Response from hotel Management on 13 Aug,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from hotel Management on 7 Aug,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

4/10 Poor

Omneya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!
Stayed 2 nights in Jul 2022
Response from hotel Management on 29 Jul,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again.

2/10 Terrible

Murray

Disliked: Property conditions & facilities, room comfort
Filthy Hotel
If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.
Stayed 3 nights in Jul 2022

4/10 Poor

Mostafa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
For a 5-star hotel, I was disappointed. -Room is so ordinary. -floors are not vacuumed. -rest room (toilet/shower) are not clean shiny white! No hand soap on sink. -No fridge. -No microwave. -No outside food. Pool and beach closes at 6:00 PM.
Stayed 1 night in Jun 2022
Response from hotel Management on 5 Jul,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It was a pleasure to have you as our guests at TOLIP hotel Alexandria, we are sorry to hear that your experience on this occasion was not up to your expectations. Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls. Thank you for your time and we sincerely apologize for any inconvenience caused.

10/10 Excellent

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2022
Response from hotel Management on 21 Jun,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

10/10 Excellent

IBRAHEM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
EXCELLENT
Stayed 3 nights in Jun 2022
Response from hotel Management on 14 Jun,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

6/10 Okay

Fady

Travelled with family
Liked: Property conditions & facilities, room comfort
The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean
Stayed 1 night in May 2022
Response from hotel Management on 12 Jun,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

6/10 Okay

Mohamed

Travelled with group
Disliked: Property conditions & facilities, room comfort
Disappointing
My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos
Stayed 1 night in May 2022
Response from hotel Management on 12 Jun,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. we do appreciate your keenness on moving your kind experience to our attention & we Promise to ensure our future endeavors of making your stay a much happier would be more Preferred from your side on your next visit , looking forward to welcoming you again

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overnight stay so can’t give a full opinion. Rooms need some upgrades
Stayed 1 night in Apr 2022
Response from Hotel Management on 4 May,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We look forward to your return visit.

2/10 Terrible

Kadir

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I didn’t. Like at. To much for the price to much
Stayed 1 night in Mar 2022
Response from hotel Management on 6 Mar,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. It is a pleasure to know that you had an enjoyable time with us. We truly apologize for the inconvenience you faced and we take it into our consideration, we hope to have the opportunity to welcome you back to the hotel soon.

8/10 Good

Hossam

Stayed 1 night in Feb 2022

2/10 Terrible

Mohamad

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend at all
Stayed 1 night in Feb 2022
Response from hotel Management on 19 Feb,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel and for sharing your feedback with us. Regarding to the inconvenience you faced . Please be assured that your feedback is extremely valuable to us and this has been shared with the relevant manager to ensure that the necessary actions are taken to address the shortfalls, we are looking forward to having you again as our guest soon.

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

4/10 Poor

Mohamed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The bed was not comfortable at all The hotel was overcrowded with guets they didnt applu the covid restricition The parking was too musch expensive
Stayed 2 nights in Jan 2022
Response from Hotel Management on 10 Jan,2022
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We take your comments into our consideration and we look forward to your return vis

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2021
Response from Guest Relations Team on 20 Dec,2021
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very friendly staff the rooms are very spacious and comfortable the hotel is very spacious the lobby is spacious extremely safe. I love this hotel I always book there never had a problem and if I had an issue in the room or needed something they respond immediately and if I get pored in the night I just go down to the lobby they have multiple seating areas u could even walk around. And great breakfast and I Exercise mostly every day I’m happy with the gym equipment that they have everything is there I needed. I always choose side sea view room very nice choice and great price.
Stayed 2 nights in Dec 2021
Response from Guest Relations Team on 20 Dec,2021
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. Your compliments are very much appreciated and we look forward to your return visit.

6/10 Okay

mohab

Stayed 1 night in Dec 2021
Response from Hotel Management on 16 Dec,2021
Dear our valuable guest, Thank you for choosing TOLIP hotel Alexandria and for sharing your feedback. We are glad that you chose our hotel and it is a pleasure to know that you had an enjoyable time with us. We take your comments into our consideration . We look forward to your return visit.