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Reviews of Holiday Inn Express Allentown North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Allentown North, an IHG Hotel
1715 Plaza Lane, Allentown, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1000 reviews" "
Rating 8 - Good. 222 out of 1000 reviews" "
Rating 6 - Okay. 53 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Joseph E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks!! Customer service is second-to-none!
Stayed 1 night in May 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and clean. Staff was very friendly.
Stayed 1 night in May 2024

10/10 Excellent

YAJAIRA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth F

Travelled with family
Liked: Staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas, Williamstown

Travelled with partner
Convenient location
Stayed 1 night in Apr 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was friendly and helpful! Bring ear plugs cause it’s too close to the highway and the ABSURD amount of lights is unnecessary. It’s not warm and inviting it’s BLAST YOU WITH LIGHTS EVERYWHERE! The hallways, lights on lights like whyyy so many? Like no!! The amount of money this place spends on electricity must be outrageous! Nice room though :)
Stayed 1 night in Apr 2024

10/10 Excellent

Tony L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome very informative, property, clean amenities, and breakfast good
Stayed 1 night in Apr 2024

8/10 Good

Donna, Atlanta

Stayed 1 night in Apr 2024

10/10 Excellent

Veronica, Rochester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is accessible from the highway and downtown Allentown. The breakfast choices are amazing. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant to us.
Stayed 1 night in Apr 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, well attended to hotel with a nice breakfast and pleasant staff.
Stayed 1 night in Apr 2024

6/10 Okay

Lance

Liked: Staff & service
AC didn’t work that well
Stayed 1 night in Apr 2024

10/10 Excellent

Asia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff are very sweet. The hotel was so comfortable and clean. And smelled really good too! The free breakfast was tasty!
Stayed 1 night in Apr 2024

8/10 Good

JEAN MARC, WEST MIAMI

Stayed 2 nights in Apr 2024

10/10 Excellent

frank

Stayed last night and actually had a nearly perfect stay! All positive except for 2 things. No heat lamp in the bathroom and NO FULL LENGTH MIRROR!
Stayed 1 night in Apr 2024

8/10 Good

Brayson

Liked: Cleanliness, staff & service
Average but good
Stayed 1 night in Mar 2024

10/10 Excellent

Jenelly

Stayed 1 night in Mar 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, nice amenities
Stayed 1 night in Mar 2024

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

odalisa

Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

angelina

Liked: Cleanliness, staff & service, property conditions & facilities
No complain at all
Stayed 1 night in Mar 2024

10/10 Excellent

Landon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Snacks prices are too high though.
Stayed 1 night in Mar 2024

10/10 Excellent

mostafa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing is house keeping is too loud in the morning and even though we have late checkouts they still knock or open the door before 12. Very annoying.
Stayed 1 night in Mar 2024

8/10 Good

Eric, Irvington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room but the showerhead was broken and didn’t stay in place for me to shower without any problems. If that was fixed prior to my arrival then the entire stay would have been perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants were 10 minutes away. Not bad but not as convenient as I would have liked.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very convenient. The staff were friendly, the breakfast was a nice bonus
Stayed 1 night in Feb 2024

8/10 Good

MONIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

John, WELLSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great rate on Expedia, was easy on/off from highway. Staff were super friendly at this hotel. Breakfast was great, including the coffee.
Stayed 1 night in Mar 2024

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Mar 2024

10/10 Excellent

Alexandra, Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service . Loved the Breakfast!!
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy, langhorne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice. Our room is clean and comfy!
Stayed 1 night in Mar 2024

8/10 Good

Ashely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but a very easy transaction! The breakfast had plenty of tasty options got or cold!
Stayed 1 night in Feb 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly atmosphere.
Stayed 3 nights in Feb 2024

10/10 Excellent

Raisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the rooms had an odor but the staff was able to accommodate us well.
Stayed 2 nights in Feb 2024

8/10 Good

phylicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Angel

Liked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Roshina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Feb 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in, staff were very nice and very accommodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So friendly and clean in the building! Thank you for giving us all the information we needed
Stayed 1 night in Feb 2024

10/10 Excellent

Janice

Stayed 1 night in Feb 2024

10/10 Excellent

Yisset

Liked: Cleanliness, staff & service, property conditions & facilities
Service and room was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Peggy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the checking desk was WONDERFUL.
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

WILFRED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from main streets and highways. Very good property condition.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at every level were polite and helpful. Breakfast was really nice with many choices.
Stayed 1 night in Feb 2024

10/10 Excellent

Tekle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was great experience, good breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and quick
Our stay was great and convenient from start to finish, although just one night. We needed to be in area to visit someone in a local hospital. It was near highway, but quiet (no planes either). Didn't make it to the pool, but nice option. Included breakfast has many options and was convenient (don't expect gourmet). Front desk staff was friendly and helpful and our room was clean. When we saw how many kids were at breakfast, we were even mor surprised that the night was quiet. Kudos to those sport parents.
Stayed 1 night in Feb 2024