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Reviews of Love Hotels Western Holiday at Harlan L

2.5 out of 5
Love Hotels Western Holiday at Harlan L
210 U.S.183 Hwy, Alma, NE

Reviews

6.2
Rating 10 - Excellent. 9 out of 74 reviews" "
Rating 8 - Good. 22 out of 74 reviews" "
Rating 6 - Okay. 19 out of 74 reviews" "
Rating 4 - Poor. 9 out of 74 reviews" "
Rating 2 - Terrible. 15 out of 74 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It is in a perfect location for our hunting trips. The town has everything needed from grocery store, laundromat, restaurants, etc..
Stayed 2 nights in Dec 2023

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness
It is FILTHY
Stayed 2 nights in Nov 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and uncomfortable
Stayed 2 nights in Aug 2023
Response from Maria on 12 Sept,2023
Hi, Lisa! We are terribly sorry for the unpleasant experience you had with us. Thanks for notifying this issue and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Maria

4/10 Poor

Angela

Travelled with family
Disliked: Staff & service, property conditions & facilities
Unfortunately there was no hot water, so we had to take cold showers. There was cardboard in place of a window in our room. The beds were comfortable and rooms were fairly clean. We ran out of towels and toilet paper and I went to the front office several times but it was closed, no one came when we rang the doorbell, and the phone number provided on the door for management was out of service. Eventually we did get towels but it was a little late, staff was friendly. They said there was breakfast provided but there was no milk for cereal and Sunday the doors were locked so we couldn’t get in for coffee. Wi-Fi was not working but we were aware that it had issues in the area. The rooms were cheap but I do expect proper windows and staff to be available for towels and toiletries. The pool is misleading as well because it is a public pool not pool on property so I am not sure that should be added as an amenity.
Response from Eva on 25 Jul,2023
We are sorry the stay turned out to be an average one, Angela! We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Eva

2/10 Terrible

Steve

Stayed 2 nights in Jun 2023
Response from Eva on 25 Jul,2023
Hi, Steve! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Eva

2/10 Terrible

Kassandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Absolutely disgusting room. There were exposed wires, dead bugs, nails sticking out of the floor which i stepped on. Would not recommend at all. They called 3 hours before check in and canceled one of our rooms.
Stayed 1 night in Jun 2023
Response from Barbara on 5 Jul,2023
Sorry for the unpleasant experience you had with us. Kassandra! Thank you for notifying us, and we will surely be working for the better guest experience. Regards, Barbara

2/10 Terrible

Edie

Stayed 1 night in Jun 2023
Response from Ammy on 16 Jul,2023
Hi, Edie! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.

2/10 Terrible

shari

Stayed 1 night in May 2023
Response from Tim on 21 Jun,2023
Apologies for the problems you had faced, Shari! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

4/10 Poor

Thaddeus

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for a cheap bed for a night.
Our toilet would not flush correctly, the shower was disgusting and had a green film in it, and our ac/heater unit didn't want to function properly. If you just need a bed to crash for a nigh at a very inexpensive rate, this is the place.
Stayed 1 night in Mar 2023

10/10 Excellent

Gena

Stayed 1 night in Feb 2023

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was ok since I just needed to sleep after working all night
Stayed 1 night in Feb 2023

4/10 Poor

Joe

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, needs upgrading . I would not stay there again.

8/10 Good

Dedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Jared

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was just the worst of the worst. Go to the Super 8 instead.
Stayed 1 night in Sep 2022

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet for most part clean
Stayed 1 night in Aug 2022
Response from sara on 17 Aug,2022
Thank you for your feedback!

8/10 Good

Ken

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is old and dated. There were tiles off the wall in bathroom. It was clean and no bugs. Air Conditioning worked great. Bushes in front weren't trimmed. The breakfast was cereal and milk -- not water or coffee. The juice machine was not working. Overall it was a clean and comfortable cheap room for three nights. Staff were helpful and courteous
Stayed 3 nights in Aug 2022
Response from sara on 17 Aug,2022
Thank you for your feedback!

4/10 Poor

Amanda

Stayed 3 nights in Jun 2022

2/10 Terrible

Deb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay here again
Room was dirty. Light outside of door attracts bugs that enter the room with you.
Stayed 1 night in May 2022

6/10 Okay

Virginia I

Travelled with family and small children
Liked: Staff & service
The family that operates this property are so very kind and friendly. They pointed us down the road to a great place for a family dinner. Upon check in the large room we had reserved was unavailable due to heating issues so they gave us 2 regular sized rooms with an adjoining inner door at no extra charge. But the adjoining inner door was broken and unable to be used. The hotel itself is extremely run down. We did not partake in the complimentary breakfast which was set up in a dark corner of the check in area and appeared to be mostly coffee and cold cereal.
Stayed 1 night in Mar 2022
Response from sara on 31 Mar,2022
Thank you for staying with us, we will do our best to improve on those things and thanks for the feedback.

8/10 Good

Connie

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021
Response from sara on 23 Dec,2021
Thank you for taking your time and giving us a feedback, appreciate it.

10/10 Excellent

JYM, West Chicago

Stayed 1 night in Dec 2021

4/10 Poor

Annette

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Ughhhh
Stayed 1 night in Oct 2021
Response from sara on 7 Oct,2021
We are so sorry about your experience, we will work our best to solve that.

8/10 Good

Jeanine

Liked: Cleanliness, staff & service
Met all of our needs
The room was very clean and the staff was friendly. The price was amazing. We would definitely stay again.
Stayed 2 nights in Sep 2021
Response from sara on 29 Sept,2021
Thank you so much for writing a feedback, we really hope to see you again and I'm glad you enjoyed staying with us.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay, the service was good
Stayed 1 night in Sep 2021
Response from sara on 6 Sept,2021
Thank you so much for giving us a feedback.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for...
Air-conditioning was good. It is definitely an older motel with issues that go along with that but that didn’t bother us as much as the fact that the tub did not drain. We had to wait over half an hour in between showers so that the pond would drain for the next person to shower. But, you get what you pay for and the price was right.
Stayed 1 night in Aug 2021
Response from sara on 6 Sept,2021
Thank you for writing your honest thoughts about the motel, we really appreciate it.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I rented 2 rooms for 4 adults. The owner, whom I spoke to on the phone before arrival, explained breakfast. Unfortunately being diabetic I found 2 sugar cereals and pre-packaged Blueberry Muffins for breakfast, and that was it. It was a major disappointment. I will stay at a different place in the future knowing that I can get a better breakfast.
Stayed 1 night in Aug 2021
Response from sara on 29 Aug,2021
I'm sorry about your experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to lake
Stayed 1 night in Aug 2021
Response from sara on 10 Aug,2021
thank you for taking your time to give us a feedback, we appreciate it.

2/10 Terrible

Verified traveller

Travelled with family and small children
They did not respect the price i got with Orbitz app
Stayed 1 night in Jul 2021
Response from Paul on 26 Jul,2021
We are sorry to hear that, we will be addressing this issue with our employees and seeing what occurred. Again, very sorry about the misunderstanding.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like vintage hotels. This is in a lovely location, clean, and people managing it were helpful and kind.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The owners were so sweet. The tub and sink didn't drain but they tried to fix it. The bathroom (tub) needed fixed.
Stayed 3 nights in Jun 2021
Response from sara on 27 Jun,2021
Thank you so much for taking your time and giving us a feedback. We will work on fixing the bathroom tubs.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't very impressed
Stayed 1 night in Jun 2021
Response from sara on 27 Jun,2021
I'm so sorry for your experience, we will try our best to improve it.

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
rooms really outdated. fairly clean. would not use shower as no shower head and tub needed replaced.
Stayed 2 nights in Jun 2021
Response from sara on 19 Jun,2021
I'm sorry about your experience, we would do our best to work on that. Thanks for leaving a feedback.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, run down, dirty.
Stayed 2 nights in Jun 2021
Response from sara on 15 Jun,2021
We are so sorry about that, we will do our best to improve that.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When the lights are out they all look the same.
Room is a bit outdated but clean and comfortable, mini fridge, microwave, satelite tv. Check in was easy. Park your vehicle right outside your door. It's an inexpensive, no frills place. Room was quiet.
Stayed 3 nights in Feb 2021
Response from sara on 8 Feb,2021
thank you so much for taking your time and giving us a feedback, and thank you for staying with us.

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2021
Response from sara on 8 Feb,2021
thank you so much for taking your time and giving us a feedback, and thank you for staying with us.

10/10 Excellent

Anthony

Liked: Staff & service
Cheap and good
Good spot for the price
Stayed 1 night in Jan 2021
Response from sara on 8 Jan,2021
I appreciate you take your time for giving us a feedback, I'm glad to hear you liked it. thank you.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
The only thing I would say that needs to be better here would be the toilets they are small. But overall not too bad.
Stayed 1 night in Jan 2021
Response from sara on 5 Jan,2021
thank you so much for giving us a feedback, i'm sorry about your experience with bathroom/toilets. Once again thank you.

6/10 Okay

Verified traveller

Travelled with family
The room served the purpose of a place to sleep. There were no kleenexes in the room. The second bed did not have a bedspread. There was what looked like gravel on the floor next to the bed (out of the way of anyone stepping on it).
Stayed 3 nights in Dec 2020
Response from sara on 31 Dec,2020
I'm sorry about the inconvenience, we will be making sure that doesn't happen again. thank you for giving us a feedback.

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from sara on 23 Dec,2020
thank you for taking your time and giving us feed-back, really appreciate it.

6/10 Okay

Alicia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020
Response from sara on 11 Oct,2020
thank you for giving us a review, we will try our best to improve the experience of your stay next time!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
It is an older property, so was not expecting a lot. While the toilet bowl was clean, there was dirt/stuff behind the seat. Also the one easily accessible power outlet had no power (at least I couldn't figure out how to make it work. I moved the desk and dresser to access the outlets behind/under them! The only real amenities provided were ice and a pop machine. The mostly empty snack dispenser wouldn't take a dollar and I chose not to put coins in for fear of them not being returned.
Stayed 1 night in Aug 2020
Response from sara on 17 Aug,2020
I am so sorry about your inconvenience, we will try to be more cleaner and hygienic. Onceagain i'm sorry and thank you for visiting.

2/10 Terrible

PL, Lincoln, NE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in the room that I already paid for didn't exist. The property wasn't clean and was very run down.
Stayed 1 night in Jun 2020
Response from ray on 7 Aug,2020
Thanks for your time to review us. We are sorry for your bad experience at our property. We try our best to give our customers best experience possible. Give us a chance next time you are around and we will change your perception about us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many times
I've stayed many times and never disappointed. Really like nearness to the lake.
Stayed 2 nights in May 2020
Response from ray on 4 Jun,2020
Thanks for reviewing us. We are glad you like our hospitality. Hope to see you gain on your next visit to the area.

10/10 Excellent

James

Stayed 1 night in May 2020
Response from ray on 4 Jun,2020
Thanks for reviewing us. We are glad you like our hospitality. Hope to see you gain on your next visit to the area.

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Darrell

Disliked: Property conditions & facilities
Let down
Staff didn't under stand that i was to pay on site had make them take money. They gave me first room key and already had someone in the room. Didn't have room i booked. I would not stay there next time I going there.
Stayed 1 night in Nov 2019
Response from Ray on 7 Jan,2020
Thanks you for your time to review us. We are sorry for your inconvenience while your stay with us. We will see into it and will make sure that it doesn't happen or repeat again.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Ray on 7 Jan,2020
Thanks for your time to rate us.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

jj

Liked: Cleanliness, staff & service
Air conditioner was right beside the bed. Had to run it in order to keep the room cool. It was not a quiet air conditioner. No bath towels. Room was clean.
Stayed 1 night in Jul 2019