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City Hotel Tien Shan

3.5 star property
Comfortable Almaty hotel in Medeu District with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for City Hotel Tien Shan

Staircase
Front of property
Living area
Daily cooked-to-order breakfast (KZT 2000 per person)
Meeting facility
Reviews
6.0

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Kunaeva Street 151/34, Almaty, 050000
  • Popular LocationAlmaty Opera House8 min walk
  • Popular LocationZenkov Cathedral16 min walk
  • Popular LocationMEGA Park5 min drive
  • AirportAlmaty (ALA-Almaty Intl.)27 min drive
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Room options

View all photos for Deluxe Twin Room

In-room safe, desk, rollaway beds, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Living area

Deluxe Double Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 42.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

In-room safe, desk, rollaway beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

About the area

Almaty

City Hotel Tien Shan is located in Medeu District, a neighbourhood in Almaty. Museum of Kazakh Musical Instruments and Aqua Park are local attractions and those in the mood for shopping can visit Colibri and Dostyk Plaza. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome.
Visit our Almaty travel guideOpens in a new window

What's nearby

  • Almaty Opera House - 8 min walk
  • Zenkov Cathedral - 16 min walk
  • Panfilov Park - 17 min walk
  • National Museum of Kazakhstan - 19 min walk
  • MEGA Park - 5 min drive

Getting around

  • Almaly - 10 min walk
  • Almaty Station - 12 min drive
  • Almaty (ALA-Almaty Intl.) - 28 min drive

Restaurants

  • Vanilla - 1 min walk
  • Чайxана Navat - 9 min walk
  • Baza Brewery Bar - 8 min walk
  • Coffeedelia - 5 min walk
  • Guinness Pub - 10 min walk

About this property

City Hotel Tien Shan

Hotel located in Medeu District
At City Hotel Tien Shan, you can look forward to dry cleaning/laundry services, a bar and conference space. The on-site restaurant, Tapchan, features local and international cuisine. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • Free newspapers, a water dispenser and ATM/banking services
Room features
All guest rooms at City Hotel Tien Shan have thoughtful touches, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • Flat-screen TVs with digital channels
  • Fridges, heating and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: KZT 2,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tapchan

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 301 square feet of conference space

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 10000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: KZT 5000

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately KZT 2000 per person
  • Airport shuttle fee: KZT 4800 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property

Property is also known as

City Hotel Tien Shan Almaty
City Hotel Tien Shan
City Tien Shan Almaty
City Tien Shan
City Hotel Tien Shan Hotel
City Hotel Tien Shan Almaty
City Hotel Tien Shan Hotel Almaty

Frequently asked questions

Is City Hotel Tien Shan pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Hotel Tien Shan?

Self-parking is free at this property.

What time is check-in at City Hotel Tien Shan?

Check-in end time: anytime.

What time is check-out at City Hotel Tien Shan?

Checkout is at noon.

Does City Hotel Tien Shan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 4800 per vehicle applies.

Where is City Hotel Tien Shan located?

Located in Medeu District, this hotel is within a 10-minute walk of Nedelka Park, Almaty Opera House and Geology Museum. Lermontov Russian Drama Theatre and 28 Panfilov Heroes Memorial Park are also within 15 minutes. Almaly is 10 minutes by foot.

City Hotel Tien Shan Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.2/10

Cleanliness

5.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
City Hotel Tien Shan
Overall, I enjoyed my stay. The exterior is not new, but my room was nicely appointed. The water takes a very long time to get warm. Just when I was about to give up on it, it got better. Norice that I said warm. It never gets scalding hot, but it is good enough for me. The front desk usually has an English speaker available which helps a lot. Also, there is always a security guard / doorman present at the lobby. I never saw a need for one, but I suppose some people like to see that. The free breakfast buffet wasn't usually impressive, but then on one morning it suddenly was. In any case, you can request eggs if the buffet isn't doing it for you. The kitchen staff seems pretty efficient to me. The hotel is in a good, safe area. Lots of cafes and bars and things to do within walking distance or a reasonable Uber ride away.
Stayed 5 nights in Sep 2017

8/10 Good

JIGNESH

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

masa

near supermrket
Enough to stay. No more things I need. If it has a elevator, it will be more comfortable.

2/10 Terrible

Tatiana

Disliked: Staff & service, room comfort
Я не придираюсь!
Заселялась 31 октября, вечером. Отель полу-пустой. Дали номер 207. Захожу и понимаю, что с низкого второго этажа вид на оживленную улицу. Очень шумно, даже при закрытых окнах. Прошу поменять - дают 208. Соседний, по той же стороне. Прошу поменять - дают 310. Этажом выше, окна туда же. Прошу дать 311. Дают. Окна в тихий двор. При стоимости 23 000 тенге (4500 руб) в номере нет бесплатной воды в бутылках, нет ни чайника, ни чашек/ложек. Единственный стакан не поменяли после предыдущих постояльцев - он ГРЯЗНЫЙ!! Воду в ванной я спускала минут 15... горячая не пошла... Не приняв с дороги душ, ложусь спать. В 5 часов утра я проснулась от отвратительного гула непонятной природы. Он то звучал, то замолкал, потом начинался снова... Как пылесос, только хуже - очень мерзкая частота. Я поняла, как от звуков сходят с ума... Часа через полтора с трудом уснула. ОКАЗЫВАЕТСЯ, это заработало оборудование в соседнем продуктовом магазине! Это мне утром на ресепшн сказали, когда я на сутки раньше срока пошла убегать из этого ужасного места. Да, завтрак никакой! Тарелки и Глазунья к моему приходу закончилась - их не добавили. Куриные крылья я не могу без пива, блинчики холодные, кофе растворимый... Нет, я не придираюсь! Все так и было! Еэжу много, Первый раз я так вляпалась...

6/10 Okay

Verified traveller

Das Hotel war relativ zentral gelegen
Die Abbildung des Hotels im Angebot entsprach nicht der Realität (Das Hotel war zwar aus der Hotelgruppe, aber eben nicht das abgebildete