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Mildom Premium Hotel

3.5 star property
Hotel in Almaty with 24-hour front desk and restaurant

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Photo gallery for Mildom Premium Hotel

Daily buffet breakfast (KZT 5000 per person)
Reception
Reception
1 bedroom, minibar, in-room safe, individually decorated
Reception

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Single Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Economy Double Room

1 bedroom, minibar, in-room safe, individually decorated

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, individually decorated

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Separate bedroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
128 Bogenbai Batyr Street, Almaty, 50000

What's nearby

  • Zenkov Cathedral - 3 min walk - 0.3 km
  • Almaty Opera House - 7 min walk - 0.6 km
  • Panfilov Park - 10 min walk - 0.9 km
  • Dostyk Plaza - 3 min drive - 2.7 km
  • MEGA Park - 3 min drive - 2.7 km

Getting around

  • Almaly - 6 min walk
  • Almaty Station - 10 min drive
  • Almaty (ALA-Almaty Intl.) - 27 min drive

Restaurants

  • ‪Цугцванг - ‬4 min walk
  • ‪Огонёк - ‬3 min walk
  • ‪Bitanga - ‬6 min walk
  • ‪Harat's Pub - ‬3 min walk
  • ‪Coffeedelia - ‬5 min walk

About this property

Mildom Premium Hotel

Hotel located in Medeu District
You can look forward to a terrace, a garden and a hair salon at Mildom Premium Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A front desk safe, a water dispenser and concierge services
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KZT 5000 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KZT 5000 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KZT 5000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Mildom Premium Hotel Almaty
Mildom Premium Almaty
Mildom Premium
Mildom Premium Hotel Hotel
Mildom Premium Hotel Almaty
Mildom Premium Hotel Hotel Almaty

Frequently asked questions

Is Mildom Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mildom Premium Hotel?

Self-parking is free at this property.

What time is check-in at Mildom Premium Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mildom Premium Hotel?

Checkout is at noon.

Does Mildom Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per vehicle applies.

Where is Mildom Premium Hotel located?

Located in Medeu District, this hotel is within a 10-minute walk of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park and Almaty Opera House. Nedelka Park and Almaty Cathedral are also within 15 minutes. Almaly is 6 minutes by foot.

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Mildom Premium Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 3 out of 9 reviews
Rating 2 - Terrible. 3 out of 9 reviews

6.4/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

5.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10

no elevator. very noisy room. unfriendly staff
Stayed 1 night in Jun 2024

2/10

The experience was very unpleasant. There was no hot water in the bathroom to begin with and the staff was totally indifferent. Later they fixed it but the hot water remained a problem throughout as it was sometimes available, other times it was not. Then the housekeeping - in one room they were proper, but in the second room they never cleaned for 2 nights or replenished the water bottles until it was notified. Finally very unpleasant experience during check out. They deducted a big sum from the security deposit claiming that we consumed stuff from the minibar. In reality nothing was consumed but the staff was rude, adamant and not open to understand. I lost that money for nothing. The hotel is not good for tourists as the staff cannot even understand basic English or are willing to cooperate. A strong no - no for anyone travelling to Almaty.
Stayed 4 nights in Dec 2024

10/10

Simple, great location however room size is super small. Difficult to move around with luggage, no elevator so pack lite. Good breakfast
Stayed 1 night in Jul 2024

10/10

Stayed 4 nights in Jun 2024

2/10

Stayed 2 nights in Jun 2024

4/10

1. Номер был не готов, с учётом того что за номер было оплачено за ранее, мы приехали в 14:30. Пришлось ждать ещё пол часа, пока будут убирать номер. 2. Номер был очень холодным а одеяло (какое-то короткое) было тоненьким. Хорошо что потом принесли другое, после того как мы попросили. 3. Полотенце какое-то слишком застиранное и имело странный вид, как будто его тупо сложили то что осталось от предыдущих гостей. А теперь про завтрак. Это конечно отдельная тема. Еда была не свежей, скудный выбор. Картошка и куриные то ли бедра то ли окорочка были очень жёсткими и видно было что им дня два как минимум. На следующий день эта же еда. На вопрос это когда было приготовлено, нам сказали вчера, хотя вчера мы его же и ели. Только супы были свежими.
Stayed 2 nights in Feb 2020

2/10

Stayed 2 nights in Dec 2019

4/10

Отличный персонал и район. Завтраки хорошие, компактные, сытные. Заселили в корпус где шел ремонт. Пыльно, пахло краской. Окна грязные, туалетную бумагу мне забыли положить. Ночью было особенно весело. Горничная затеяла уборку в 02:00 часа ночи в номере напротив. После 2-х замечаний ее успокоили к 03:00 ночи или утра. На следующий день меня переселили в другой корпус (не премиум). Там тек кран у раковины и шумел бачок унитаза. Пришлось перекрывать воду на ночь. Увы, но больше никогда в этом отеле не остановлюсь. Если бы не усталость после перелета и отсутствие сна в первый день более 24 часов, то поругался бы и уехал в другой отель.
Stayed 2 nights in Jan 2019