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Reviews of Ramada by Wyndham Almaty

4 out of 5
Ramada by Wyndham Almaty
27/1 Baitursynov Street, Almaty

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 3 out of 64 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Harun

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

Edward

Stayed 2 nights in Jan 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2022

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was big staff were friendly - the location was a bit far from the city center
Stayed 4 nights in Aug 2022

4/10 Poor

Vassily

Liked: Cleanliness, property conditions & facilities
Stayed 21 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nov Trip
Great stay. Clean and well run hotel
Stayed 5 nights in Nov 2020

8/10 Good

Vibhas Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Jan Stay
Trip was good ! We requested late check out & alternatively they offered us free SPA access for taking bath , which was a good gesture from their end.
Stayed 3 nights in Jan 2020

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay for people visiting Almaty.
My stay at Ramada was great. They let me keep the executive room when I extended my stay and the staff was always very cooperative with whatever I needed. The local area and the space where the hotel is very safe and clean, The city center isn't far from here and it has some great restaurants around too.
Stayed 6 nights in Oct 2019

10/10 Excellent

Shella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
They were able to accommodate our early arrival since we had an early flight and another flight later that day. The spa services were fantastic. The food was amazing. I highly recommend this hotel and will definitely stay again.
Stayed 1 night in Oct 2019

10/10 Excellent

Farouk k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently a good stay!
This hotel was very convenient - my company uses this hotel often when coming thru town.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Allergy concerns at the restaurant
The hotel is a beautiful building, and my room was large, clean, and super comfortable. The hotel restaurant was not as pleasant of an experience though. I have a nut/almond allergy and, even though it was not listed on the menu, they served a side dish of broccoli with almonds. I tried to pick the almonds out, and eat around it, and I began to have an allergic reaction, so I stopped eating. When I tried to explain to the servers that the menu should say if there are nuts, he kind of nodded his head but did nothing to apologize, and they still made me pay for the side dish I wasn't able to eat. There may have been a language barrier, but I was very frustrated with the experience.
Stayed 1 night in May 2019

8/10 Good

Vibhas Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable , and good location to shopping .
Stayed 2 nights in Nov 2018

10/10 Excellent

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Its a very good hotel near the downtown area, walking distance of an Indian restaurant. The hotel is very clean and the concierge desk was super helpful. We had an early morning flight and they packed us vegetarian breakfast at 5.15 in the morning
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable.
High level, free, safe. Very tasty food. Everything I wanted was done. Very nice and helpfull Staff. A good base for your stay in Almaty. Almost everywhere I walked, that was my intention. For those who do not like to walk a little long distances.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

8/10 Good

Ozzie, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good
pity the heating wasn't working in the whole hotel, as it become colder in the evenings. So the hotel organised a heater for the room, fast service. Unfortunately very limited choice in beer (only 1), they said every day new delivery tomorrow and that went on for my entire visit puff a week. overall great hotel good service, good mix of food choices.
Stayed 5 nights in Sep 2017

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel with massive rooms
The hotel is clean and the rooms are massive, it was very quiet which suited me as I needed to carry out some work and sleep. The staff were friendly and helpful.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

park city Ut, ALMATY KAZAKHSTAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a lovely walking area of city
The room was very clean and well decorated. Great blackout curtains ac above average amenities nice bathroom and bedding. Hotel staff and restaurant were excellent. English spoken here unlike other hotels where I have stayed in almaty. They helped us go to sunkar falcon sanctuary
Sunkar raptor sanctuary
Response from General Manager Mr. Cem Ciritci on 2 Dec,2016
Dear Guest, Thank you for your kind words! We really happy to read your feedback and glad that you enjoyed your stay! We are looking forward to welcome again and make sure you get an excellent experience. Best Regards, Cem Ciritci General Manager

6/10 Okay

Christa, North Carolina

Liked: Cleanliness, room comfort
Overall fine experience, just wouldn't advise asking the front desk to order you a taxi- it took 30 minutes to arrive and overcharged me by triple. Also ended up having to pay to have my clothes pressed 'express' because the ironing board service (where they bring an iron and ironing board to your room) had already ended for the day.
Response from General Manager on 2 Dec,2016
Dear Guest, Thank you for choosing our hotel and sharing your feedback. We are very sorry that your stay did not meet your expectations Please, be informed that taxi rates are provided by outsource company without additional fees. We have reviewed several companies and will be including different representatives with mid and high range prices. Regarding the ironing board service, we will discuss it with front office supervisors and review renting hours. Once again on behalf of our staff we would like thank you for staying with us and we hope you give us another chance again. Best Regards, Bekzat Massalim PR & Marketing Manager.

8/10 Good

Lyudmila, Kazakhstan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a business trip
Stayed overnight while being on a business trip. Due to lack of stndard rooms, was given a free upgrade to a suite with mountains view. Comfortable hotel in a quiet location with good SPA facilities to relax after a busy day. Clean and comfortable room, reasonably priced room service, however, minibar is heavily overpriced.
Response from General Manager Mr. Cem Ciritci on 5 Dec,2016
Dear Lyudmila, We are glad that you enjoyed your stay with us. Thanks for taking your time for a review. Your comments regarding tea-setup will be addressed to appropriate department. We will gladly be your host again for your next visit to Almaty. Best Regards, Cem Ciritci General Manager

8/10 Good

Sergey, Wrentham MA

3 star
Ok for one or two nights.
Response from General Manager on 12 Dec,2016
Dear Sergey, Thank you for choosing our hotel and sharing your review. Please, be informed that you can share with us your comments in details to following e-mail address: cem.ciritci@ramadaalmaty.com. For your further visits to Almaty we hope you will be staying with us again. Best Regards, Ciritci General Manager

8/10 Good

Georgy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a short stay, but the room was big and modern and the service did well in meeting our needs. Good breakfast too.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok hotel
Ok hotel for business - new and a few tethering issues

8/10 Good

John, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business class, brand new, which helps.
See below, good Indian food. Good service. Nice location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel with just a few hiccups
I spent five night at the brand new Ramada Almaty. The good: the restaurant is fantastic. I had dinner there twice and everything was delicious. The breakfast buffet was amazing too. My room was huge. I had booked a room with a king-sized bed, and got two twins instead. I think it was intended to be an upgrade, because of the enormous size of the room (it was maybe too big). WiFi was 95% dependable and fast. The gym could use an elliptical machine, but the indoor pool is nice and big enough to do some actual laps. The sauna is always fired-up and underused. I had the pool and sauna to myself two of the three times that I used the facilities. Some staff is excellent with great English and very service-oriented. Others are still learning, but nothing too bad. They let me check-in early, no questions asked, and in addition to storing my luggage in advance of a late night flight, also let me use the pool and sauna to relax and freshen up even after I had checked out. That was great. There are a few weird or imperfect things about the property currently. Some lights in my room didn't work (enough did though). The bathtub was slightly elevated and it was a little tricky getting in and out of the shower -- and I don't have mobility issues. The location, while in the city center, is not that close to anything interesting but you can reach some nice areas in 15 minutes on foot. The area is safe. Overall, a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Generally satisfactory. Rates are good. Service was good. Hotel is new However, First day breakfast ran out of coffee which I don't know why...

10/10 Excellent

UGUR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

8/10 Good

Jongkuk

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Muharrem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good hotel
Stayed 2 nights in Jan 2020

8/10 Good

TOMOYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパの良いアルマトイの宿
ホテル内にプールやサウナもあり、朝食も美味しく、ビジネスセンターも使いやすいので、ビジネス用途で快適に滞在できます。 朝食には、オムレツや目玉焼きなどを焼いてくれます。
Stayed 2 nights in Oct 2019

8/10 Good

MIN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جديد جدا
موقع مناسب الفندق نظيف سرعه في طلبيه الخدمات بصفه عامه الفندق جيد جدا. الملاحظة أنا كنت حاجز ثلاث غرف وعندي تأكيد بذلك ولكن للأسف عند الرسبشن أخبرني الموظف بأن عندك حجز لغرفين فقط
Stayed 2 nights in Aug 2019

2/10 Terrible

Changmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель для деловой поездки
Номер просторный, хорошо отремонтирован, есть рабочий стол, чайник с чайными принадлежностями, холодильник. Санузел просторный. Завтраки очень хорошие. Месторасположение отеля хорошее.
Stayed 3 nights in Jun 2019

8/10 Good

Saeed

Liked: Cleanliness, staff & service
جيد
الفندق جيد من حيث الموقع والنظافه الفططور لابأس به وغير متجدد لايوجد شطاف الغرف غير عازله للاصوات لاتوجد خدمه حمل الامتعه
Stayed 8 nights in Jun 2019

4/10 Poor

JIN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
시설은 좋음, 직원들 서비스는 완전 꽝!
시설이나 음식에 있어서는 가격대비 만족합니다. 단 직원들 서비스는 영 아닙니다. 밤에 아이가 아파서 오바이트를 했는데 패널티를 20,000(한화 60,000원)팅게를 부과하더라구요! 그리고 무엇을 하던 돈을 자꾸 요구해요! 지하에 있는 맛사지를 받았는데 체크아웃할때 계산한다고 했는데 직원은 계속 현금을 요구하고 계속 초인종을 누르고 암트 직원들 서비스는 진짜 꽝 입니다.
Stayed 3 nights in Jun 2019

10/10 Excellent

Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey cok guzel ve temizdi
Stayed 2 nights in Jun 2019

6/10 Okay

Abdullah

Liked: Staff & service
Stayed 4 nights in Mar 2019

8/10 Good

Jia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
viaggio ad Almaty per meeting di lavoro.
Viaggio ad Almaty per meeting di lavoro. Buon hotel dal sapore "vintage". Avrebbe bisogno di alcune ristrutturazioni. Il servizio è comunque ottimo. Camera troppo calda.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
iyi otel
temiz ve rahat otel. Fakat kahvaltı daha iyi olabilirdi.
Stayed 5 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
What you expect for a business has hotel in Almity
There is better and there is worse. About what I expected for the price point.
Stayed 2 nights in Jun 2017

10/10 Excellent

Shigeaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

8/10 Good

emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort