Indoor pool
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Reviews of Salut Hotel Almaty

3.5 out of 5
Salut Hotel Almaty
bayanaul 30, Almaty

Reviews

6.6
Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Anders, Whitby

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The check-in was okay but received some weird questions about potential smoking in the room. I am a non smoker and still had to justify that I wouldn't engage in smoking? Positive: Nice hard bed with comfortable pillows and good quality linen. Across the road from Small supermarket and a decent fast food place with a variety of international cuisine. Negative: No swimmingpool as heavily marketed and promised in the information from Expedia, No massage service available, Breakfast was a complete joke and I only had some watermelon before leaving for another hotel, TV was not working or maybe it was the remote control, approx. 15 minutes before getting hot water in the shower. Would I stay here again, I don't think so.
Stayed 1 night in Sep 2023

10/10 Excellent

Koka

10/10 Excellent

Koka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Koka

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Way better than the reviews previous state would stay again
Stayed 4 nights in Oct 2022

2/10 Terrible

Hüseyin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BERBAT BİR HOTEL KAHVALTI BERBAT YATAK BERBAT ODA BANYO TUVALET ÇOK KÖTÜ
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018
Response from менеджер on 31 Oct,2018
)))))

2/10 Terrible

waldemar, Neuwied

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder.
Hotel in Ordnung, aber was das Personal angeht ist eifach eine unverschämlichkeit. Zum Beispiel mußten wir für die genutzte Handtücher extra Geld zahlen weil die etwas dreckig waren. Am ende wollen die noch Geld für die Decke haben. Vielleicht weiß der Besitzer nichts was da für Sachsen laufen.
Stayed 9 nights in Jul 2018

2/10 Terrible

Aleksandr

Disliked: Cleanliness, staff & service, room comfort
худший отель за долгие годы путешествий
Бестактный персонал (жил 7 дней, все смены одинаковые, борятся за звание худшей) и ужасный сервис, уборка только если просить 2 дня подряд (за 7 дней убрались толком 1 раз), при заезде искали электронную бронь в амбарной книге 30-х годов, при выезде квитанцию выписывали 1 час впятером. По работе путешествую почти каждую неделю, худший отель за долгие годы, именно из-за человеческого фактора.
Stayed 6 nights in Feb 2018